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旅游度假

Bestairfares

100 条评价

3.0100 条评价
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关于 Bestairfares

数据更新
网站
www.bestairfares.com
分类
旅游度假
所在地
United States · Tucson
状态
待认证
近 12 个月
86 条评价
差评回复率
53%(26/49 条)
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Bestairfares靠谱吗?

Bestairfares(www.bestairfares.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 100 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 47% 打了 1 星;商家回复了 53% 的差评;近 12 个月新增 86 条。数据最后更新于 2026-08-10。

用户怎么说

V
Victoria Martinez · 写过 1 条评价 · 体验于 2025-11-25 ·

最佳客户服务体验

我很高兴与威廉·道森和德斯蒙德一起工作,他们都非常乐于助人,沟通清晰,加倍努力确保我得到照顾并理解一切。我下次预订时肯定会再次与他们合作!

Bestairfares 回复2025-11-28

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

L
Luanne Porter · 写过 1 条评价 · 体验于 2025-11-25 ·

我感谢德斯蒙德和亚历克斯……

我感谢德斯蒙德和亚历克斯帮助我预订二月份飞往佛罗里达州的航班。我对他们的服务非常满意,以后还会跟他们订机票。 谢谢亚历克斯和德斯蒙德

Bestairfares 回复2025-11-28

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

O
Olga Silvas · 写过 2 条评价 · 体验于 2025-11-23 ·

珀西·卡罗姆提供最好的服务

Percycarol 提供最好的服务

Bestairfares 回复2025-11-28

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

V
Virendra Gandhi · 写过 1 条评价 · 体验于 2025-11-22 ·

卡罗尔和加里提供良好的客户服务

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
Mitch B. · 写过 1 条评价 · 体验于 2025-11-22 ·

罗杰·史密斯非常乐于助人且友好。

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

a
art b · 写过 1 条评价 · 体验于 2025-11-16 ·

没有得到我预订的战斗时间

没有得到我预订的战斗时间。你改变了我的战斗。然后在我和你订了一场比赛之后我的信用卡被盗了。 我再也不会使用你了。

Bestairfares 回复2025-11-25

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected]. Our team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

B
Belen Revelo · 写过 1 条评价 · 体验于 2025-11-18 ·

好的

威廉道森的服务非常好

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
Michael Willis · 写过 1 条评价 · 体验于 2025-11-19 ·

维克多·保罗。

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

R
Robert Gafford · 写过 2 条评价 · 体验于 2025-11-18 ·

罗杰很棒

罗杰很棒。门票延迟了一点,但一切都很顺利,我们甚至修复了我犯的一些拼写错误。

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

H
Heatlh · 写过 2 条评价 · 体验于 2025-11-18 ·

这是一次快速而简单的交易。

这是一次快速而简单的交易。我有吉米和马克

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

C
Cassie Gold · 写过 1 条评价 · 体验于 2025-11-17 ·

谢谢

谢谢你!交易顺利,谢谢黛西和杰瑞。感谢您对我的旅行的帮助。

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

S
Sara Melton · 写过 1 条评价 · 体验于 2025-11-17 ·

帮助过

维克多·保罗很有帮助

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

R
Rosalinda Romo · 写过 2 条评价 · 体验于 2025-11-15 ·

他们非常有帮助!

他们非常有帮助! 尤其是亚历克斯·吉米

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

G
George · 写过 3 条评价 · 体验于 2025-11-16 ·

很好,谢谢吉米

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

I
Innocent Miranga · 写过 1 条评价 · 体验于 2025-11-14 ·

你的工作是最好的罗马

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

B
Benjamin Cuevas · 写过 1 条评价 · 体验于 2025-11-13 ·

黛西和威廉

黛西和威廉。第一次买票遇到困难,接到电话后很快就重新协商了新票。

Bestairfares 回复2025-11-25

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

N
NB · 写过 1 条评价 · 体验于 2025-11-13 ·

诈骗 诈骗 诈骗

如果我能得零分,我会的。这家公司是一个骗局。他们拿走你的钱并告诉你他们需要更多的钱来确保你的机票(这太疯狂了?)并且他们会尽快给你电子机票。当他们不这样做并且你要求退款时,他们会花几天时间让你不断地通过一封简单的电子邮件追问他们以确认你的退款。希布鲁尔和阿米尔(如果这是他们的真名的话)都是非常令人沮丧的人,他们多次撒谎说我们“肯定”会在一个时间范围内收到我们的机票/退款,而每次你回电话询问为什么还没有到达时,这个时间范围都会不断变化。非常令人失望的服务,将向我的银行报告该公司为欺诈行为。令人厌恶的行为。永远不要在这家恶心的公司预订。

Bestairfares 回复2025-11-25

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected]. Our team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

J
Josh · 写过 1 条评价 · 体验于 2025-11-07 ·

马克·威尔逊非常乐于助人

Bestairfares 回复2025-11-12

Hi, Thank you for taking the time to share your feedback regarding your recent experience with Bestairfares. As the Quality Manager, I greatly appreciate your kind words. Feedback such as yours motivates our team and strengthens our ongoing commitment to maintaining the highest standards of service excellence. Should you require any further assistance or have additional feedback to provide, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

S
Sarah · 写过 2 条评价 · 体验于 2025-11-03 ·

避免他们是骗子而不是合法的……

避免他们是骗子且不合法,请阅读*** 我周六通过电话预订了 BestAirfare 的航班,并支付了 2,600 英镑。有人告诉我很快就会收到确认电子邮件,但什么也没收到。我回电话,被告知最多可能需要 24 小时。好吧,我等着。 到周日下午,仍然没有确认。我再次打电话,并确信我会在周一早上收到它。你猜怎么着?星期一还是什么都没有。此时,我心里非常担心。我刚刚支付了数千英镑,却完全没有预订证明。 当我再次打电话时,我被告知“经理”会给我回电话,讨论我的确认电子邮件,该电子邮件应该在购买任何航班后自动发送。那位所谓的经理最后打电话给我,只是告诉我,如果我想保留航班,我现在需要额外支付 1,100 英镑,因为据说他们已经“接到土耳其航空公司的通知”,回程机票不再可用。 我立刻就知道出了问题,你怎么能拿钱去买显然还没有预订的航班呢?当我挑战他并提到我在 Trustpilot 上看到了数百条相同的投诉时,他变得防御性和粗鲁。我一叫他出来,他就说“好吧,你可以退款了”,然后就挂断了我的电话。 这不是合法的旅行社。他们用虚假价格引诱人们进来,拿走你的钱,然后以编造的借口索要更多。阅读评论后,我意识到这是他们对多个客户使用的常见诈骗策略。 这家公司现在还如何运营?如何允许他们继续以零责任的方式拿走人们的血汗钱?请不惜一切代价避免使用 BestAirfare,他们不诚实、操纵性强且不专业。我现在正在努力拿回我的钱,并向 Action Fraud 和我的银行举报。

Bestairfares 回复2025-11-25

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected]. Our team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares

M
M Campbell · 写过 1 条评价 · 体验于 2025-10-27 ·

我建议不要使用这个网站!

我提前 5 个月预订了航班,每个网站的费用为 169.00 美元。那天晚上,我接到一个印度年轻人打来的电话,我根本听不懂他的意思。他一直重复说我需要支付 200 或 400 美元才能预订机票。我告诉他我听不懂他的话,我需要和英语更流利的人交谈。第二个年轻人的口语稍微流利一些。他说航班超额预订,我需要支付更多费用。所以我的门票现在是 250.99 美元 - 而不是他们网站上显示的 169.00 美元。如果我不同意额外费用,我将失去原来的 169.00 美元。 我觉得这是一种诱饵和转换策略,目的是从使用该网站的人那里勒索更多的钱。我可以向你保证我不会再使用这个网站。 5个月后的航班怎么可能超售?!!

Bestairfares 回复2025-11-25

Hi, I hope this message finds you well. Please accept my sincere apologies for the inconvenience you encountered while attempting to book a flight with Bestairfares. We understand how disruptive this experience must have been and deeply value your patience and understanding. To ensure this matter is resolved promptly, kindly reach out to our support team at [email protected]. Our team will be more than happy to assist you and provide a seamless resolution. Thank you once again for bringing this to our attention. We remain committed to improving our services and delivering a smooth and reliable experience in the future. Best regards, Emma Ellis Quality Manager, Bestairfares