BV8800pro is NOT rugged
I have (had) a BV8800pro which is said to be a rugged phone. I had it in my pocket and went into sea up to my waist. The phone died. Is this what you call rugged???
关于 Blackview
数据更新- 网站
- www.blackview.hk
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 51 条评价
- 差评回复率
- 10%（23/224 条）
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商家自述
Blackview is professional android smartphone manufacturer,with four years serving customers in north america,europe and asia.We release high quality Blackview mobile series,contain Alife P1,Alife S1,Sport Camera,Hero 1,Hero 2,Omega,Ultra,Crown,Arrow,DM...
以上内容由商家自行提供，未经平台核实。Blackview靠谱吗？
Blackview（www.blackview.hk）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 475 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：49% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 10% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were unhappy with their experience overall. People frequently mentioned that customer service is completely unhelpful, leaving buyers ignored and facing severe communication delays when trying to resolve product issues. Customers also experienced frustrating hardware faults, such as broken charging ports, cameras failing shortly after purchase, and poor overall device performance. Though some reviewers were happy with their new devices and praised the reliable battery life, durable build, or helpful support staff, these pleasant moments remain uncommon. Future potential buyers should carefully consider these recurrent quality control and customer support concerns before making a final purchasing decision on the official website.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
BL8800 with night vision
Bought a BL8800 with night vision about a year ago. Great rugged phone but with faults. The phone is huge, heavy, well-built/made, very rugged, waterproof, etc. The quality is good etc. I've had this phone for about a year now, but only recently discovered that Android Auto does not work on this phone. Never used it in my car before until I tried recently and no matter what, can't get it to work. Contacted Blackview support, but they have been utterly useless to say the least... I now have to go and buy another Android phone just so I can use Android Auto in my car. Not impressed, consider yourself warned if this is important to you. Also, in all the time I've had this phone there have never been any updates to any of the software from Blackview, not to Android itself, nothing! I have deducted 2 stars for Android Auto not working, and another star for their useless support.
Third time lucky?
I have owned two Blackview phones; most recently a BV6600E, in 2021 on which the large battery failed spectacularly to charge after just over a year (obviously outside warranty period, naturally!) and a BV5000 in 2016, which suffered from microphone issues. I believe they are good phones but longevity seems to be an inherent weakness; let us hope for third time lucky, as I have just bought a N6000 compact rugged phone... fingers crossed.
My Blackview phone has gone kaput after…
My Blackview phone has gone kaput after about 12 months. I think its a battery issue, so now it is only good for the bin. Not surprising really, since the phone was so cheap.. I have no sympathy for those who moan about Blackview, If you want quality, then buy Apple or Samsung.
Need my refund
Patrick Foster here purchase a tablet for over 2 weeks now and still haven't received it customer service sucks still the product is stuck at custom and I cannot get an information as to when I'm getting my product do not purchase anything from blackview store...I am from Canada
Cheap chinese brick
The phones are relatively rugged, I've had a few for that reason... Battery also not bad... buuuuut the screens are crap and unresponsive, and without fail every single one has started freezing and giving trouble after about a year. Might just be China spying on you in the background, or that it's programmed to give trouble after 12months - ala Samsung and Apple
Waste of money.
Update, the day after posting this google chrome has also stopped working and will completely crash the phone as well. Oh boy I sure do love google powered phones that cant run google apps 🤦🏻♂️. Would rate the blackview bv5900 negative if I could. Its only real use is a brick. Its a complete waste of resources and money. Want your google powered apps on your google powered phone to work? Nah, like typing with Gboard nah cant have that without the processor having an aneurysm, like using google search nah the phone crashes if you use that, even gmail is 50/50 whether its gonna work or crash. And not just the app, half the time it doesn't work it crashes the phone to the point you have to stare at a frozen screen for several minutes or hard restart the phone and notifications do not work unless you have the app open and running. Want text notifications? Nah only if you have less than 2 apps running cause if the messaging app gets pushed to third in line it crashes and refuses to notify you of new texts as well as messenger and any other messaging app. The only notification I've gotten 100% of the time is from phone calls, everything else depends on if its the most recent app or second most recent app used.
Poor return policy for defective unit
I bought a bv5300, the unit is defective the support department agrees . Unfortunately they will exchange it but want me to pay the shipping which is more than 1/2 the value of the phone ...... It's not worth sending it back. When the same happened with a Ulephone, they refunded me and I shipped the unit back at their cost. No more blackview phones for me.....
The BV 4900 is a very good device
Update above . The BV 4900 is a very good device. Snappy response, durable, waterproof, everything you want in an affordable cell phone Os is a 10 android. Charging port itself is fragile. Charging cord in and out..This is number 2 for me the first stopped charging altogether. I bought the exact same model again . Very good device for the price point
Hello Blackview
Hello Blackview, How To Synced Sim Contacts It's Automatically Turn On And Off How To Fix It Blackview Please! Blackview A90
Dreadful customer serice had Blackview…
Dreadful customer serice had Blackview BL8800 Pro. It's lasted less than two months won't take charge. Blackview won't repair under warranty even after providing sales invoice from supplier as asked for. I wouldn't recommend after the poor service I've received. If phone was good i wouldn't know how bad there after sales is.
Not too bad blackview a55 I think…
I've just got a blackview a55 I think didn't read much into it fairly cheap no issues with it what so ever at all calls texts video call all spot on picture quality not too bad all in all a good cheap phone does what it's meant to do. However the only issue is memory is like a goldfish pretty much none existent if you don't cherish photos or anything it's good for everything else.
Avoid Blackview, bad products and dodgy behaviour.
Ordered a Blackview Tab 6. From the start, it had issues. Most notably spontaneously rebooting. Tablet was used as a small info display, showing a very simple app. Three other tablets doing the same thing work perfectly, so not a software issue. This one would just reboot at random during use. Returned, and Blackview acknowledged the fault. Then they told me they had run out and couldn't replace it (somehow conveniently forgetting to mentioning this two days before, when they had me return the product, at my expense). They refunded me for the product, but contrary to the very clear Australian Consumer Law, would not refund the return shipping costs. I complained to eBay and they gave me a voucher for the postage, but in all a very poor experience. Bad product, bad and illegal service, and deliberately trying to avoid their responsibility under the law. EDIT: after much arguing, pointing them at this review, and making a complaint to the ACCC, they did eventually refund the shipping. But I have no faith they will do so for others, and will continue to point at their illegal 'buyer must pay return postage' notice. If a product is faulty - it is the seller's legal responsibility to cover the shipping costs and it is high time that vendors lived up to their obligations.
I bought blackview A80 plus on 7/6/2022
I bought blackview A80 plus on 7/6/2022 Now it's showing me dm-verity error, your phone is corrupt, the phone will reboot in 5 seconds Please don't buy blackview
Shouldnt be a buyable phone
Well the SD card I bought isn't working anymore on this phone it does work on others but not this one and it doesn't let me download apps all I've got on this phone is Snapchat and it's not even letting me use it BC it needs an update but my phone won't let me do that either don't recommend this phone it's a pile of poop
I have a BV6300 po phone
I have a BV6300 po phone. It is pathetic. After just 1,5 year it started all kinds of problems . Its screen is unresponsive. I have to close and open the screen to work properly. Its call speaker doesn't work at times and i have to use its loudspeaker. Its hotspot is a joke. Even if the phone has 4g signal and very good speed in the PC i get ''connected no internet''. This doesn't happens with other phones in the house. Asking around a lot of people tell me same stories about this model and other models of this company.
Pice of crap products no warranty, no response what so ever, DON'T BUY!!!
Either the cellphone nor the customer serve nor the warranty department are worth it, just the worst company to deal with, bought the BL5500 5G , I was looking for a work robust , rugged phone , I bought the phone and it only took a fall from les than a foot and the damn thing started overheating. I contacted the company they mail and website and they DO NOT WARRANTY their products, in the US I'd you have an issue they replace you the products, here they don't , I used it for 2 months when had the issue,it's been more than 3-4 months and they said that they would send the spare part si I can take it to a cell phone repair shop, they only "would provide" the spare part, they do not fix it and it's supposed to be under a "1YEAR WARRANTY" Which it a BIG LIE, they won't take the phone back nor give any answers, worst money spent on a piece of junk, I'm still waiting on a tracking number for the spare part. Money went down the drain, don't buy ANYTHING from this company !
Blackview phones customer support 5…
Blackview phones customer support 5 stars ⭐⭐⭐⭐⭐. I would like to thank Jessie who works for customer services. I had a fault with my A55pro charging port after sending photos to Jessie and emails this has now been sorted in a couple of hours. First class service from Jessie who helped me with the phone issue Thank you Andrew Found
Don’t buy from Blackview
Don’t buy from Blackview! I bought a Blackview smartwatch in November 2022. Less than 3 months later the screen went black and the watch didn’t work. I received no satisfaction from the customer service team. I am very disappointed.
Do not trust this company purchased…
Do not trust this company purchased black view tablet from Amazon went faulty overheated and cut out,sent back promised me as a good will gesture a £10 voucher and ear buds when I bought a similar model waited for what they offered approx 3 months nothing do not live up to there promises should not make an offer just so you would buy from them.
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