Blackview is professional android smartphone manufacturer,with four years serving customers in north america,europe and asia.We release high quality Blackview mobile series,contain Alife P1,Alife S1,Sport Camera,Hero 1,Hero 2,Omega,Ultra,Crown,Arrow,DM...
Most reviewers were unhappy with their experience overall. People frequently mentioned that customer service is completely unhelpful, leaving buyers ignored and facing severe communication delays when trying to resolve product issues. Customers also experienced frustrating hardware faults, such as broken charging ports, cameras failing shortly after purchase, and poor overall device performance.
Though some reviewers were happy with their new devices and praised the reliable battery life, durable build, or helpful support staff, these pleasant moments remain uncommon. Future potential buyers should carefully consider these recurrent quality control and customer support concerns before making a final purchasing decision on the official website.
Have had a great experience with Blackview, I have bought both their phones and their tablets oh and some earbuds too.
They are fantastic value for money, they rival the bigger brands but for a fraction of the price and everything always works great.
My husband and i are extremely disappointed with the quality of our tablets. Despite being used minimally.
multiple devices have developed issues within months -
We bought 4 tablets, and 3 of the tablet screens stopped working, and another has charging problems. We've had a poor experience with customer support, with no response to our email about the screen issue. This is frustrating, especially after having a relatively smooth return process with the first faulty tablet."
I bought a Black View tablet this month that's June 2025. It's running Android 14 but the whole thing is buggy. It was supposed to receive all my files apps and passwords over seamlessly but it didn't. It won't recognize any security code sent even if I reset the passwords. It's full of adverts. It's transferred over a disappointing amount of videos pics and general data but worse the videos are not now opening properly on my iPad. I can't wait to send it back.
This is my third blackview phone and I love their phones. Cheap and cheerful. My latest phone is the wave 8 and although isn't perfect it's a quarter of the price of a similar Samsung. It's easy to use. I've never had a major problem. I'd always recommend this company.
i bought a wave 8 black view phone and iam very disapointed do not listen to the reviews on google this phone exits me out of apps randomly it freezes randomly and will not turn on for five minutes and the fact that i ve bought this phone recently is horrible this is a horrid company bluetooth barley works when i am telling you do not buy this phone because its overall trash and i am at my limits. my father bought it because it was rather cheap and now i see why its cheap because it SUCKS.
Very disappointed with this telephone brand, I recommend you read the sales policy carefully.
I strictly advise against the purchase of this product whatever the model, from my experience I seem to understand that they work in part only if they are used in china.
I have complained several times on the malfunction of the device, without any positive outcome. not to buy absolutely
I'm on my second BL8800, but ran into same issue with the quality of the usb-c charging port, it wears out in about 1 year. It starts slow, when you have to move the charging cable a bit, but after a while you keep trying the cable to make contact so it can charge properly, in the final stage, only manual keeping the cable into a certain position will enable charging.
Blackview keeps silent and I can only assume it is a low quality issue of the component in combination with high power charging (temp?).
I must say for all other matters it is a very nice phone but with a critical flaw.
Bought a 10" tablet a few months ago from a very large online retailer , and went for a Blackview as reviews were good and it was very good value .
4 months later still going strong and is faultless and just as good as the one it replaced (South Korean, major brand)
Just shows you with Android a minor brand is as good as a major one . Would buy this brand again .
In fact just looked up date on Amazon and realised my teenage daughter has a Blackview smart watch and ear pods , and she hasn't complained
We're extremely disappointed with the quality of our tablets. Despite being used minimally.
multiple devices have developed issues within months -
We bought 4 tablets, and 2 of the tablet screens stopped working, and another has charging problems. We've had a poor experience with customer support, with no response to our email about the screen issue. This is frustrating, especially after having a relatively smooth return process with the first faulty tablet."
Being tired of thin and flimsy tablets with terrible cameras, I started searching for a better option. The Active 10 Pro is an obvious choice. Huge camera sensor, huge battery, super durable and good looking at a fantastic price. I doubt I will ever own an iPad again.
Blackview offers great products at affordable prices. They are highly competitive without being overly expensive. Their after-sales service is very helpful, with good communication and support. The products are of excellent quality, and this is a genuine, trustworthy brand. I highly recommend buying from them. Thank you
Phone charger port breaks spend week sending messages then saying they can send me new charger port but got to pay to get it fitted my self so much for 13 month warranty
I bought a BV9300 Pro. Ever since it arrived I have had problems with it. It's very slow, apps freeze all the time. Customer service is abysmal. Only solution is a hardware fix which is impossible to do, or send it back at my cost and wait roughly two months. Blackview Don't care are not interested and frankly just bad. Don't buy a blackview!
I bought a Blackview Tab80 for my son in December on eBay. The Tab comes with 12-month warranty.
The Tab stopped powering up about 6 days ago and I contacted Blackview via eBay. I was given suggestions on how to reset but non worked.
We kept going back and forth for 5 days.
This is the last message I got from them yesterday "Hello, sorry about that,we provide you with 3 solutions.
First, you can return it to China, we will fix it for you for free, and then send it to you for free.
Second, if you don’t want to go back to China, you can return to local warehouse and then accept an 80% refund.
Third, or if you pay 50% of the fee, we will send you a new one.
How can these be options for item with warranty?
This isn't fair and my son needs his Tab and kept crying about it.
Have been using my BV 6300 pro since 2023 the performance is on point. Camera,water resistant feature and very fast and efficient on the internet it's a good gadget for me. The only challenge has been the mouth piece it's not been working for sometime and we don't have a repair center in our country otherwise it's fine for me. Thankyou.
I purchased the Blackview 9000 phone in late 2025. Android Auto and NFC have never worked properly. Did all my own 'fixes' new USB cable, software updates etc but didn't improve. contacted the company, I have had replies from a robot, frustratingly it doesn't seem to read my emails and asked me to do things I had already done. The last reply was a complicated list of IT steps to follow, including backing up my phone, way beyond my IT ability, or that of my friends. This phone doesn't do what it is advertised to do, and the camera is pretty terrible. I would put up with it, except the Android Auto issue is driving me nuts.
I recently purchased a tablet from the Blackview shop, and my overall experience was excellent. The website was easy to navigate, with clear product descriptions and specifications that helped me make an informed decision. The ordering process was straightforward, and I received timely updates about my purchase.
Shipping was faster than expected, and the tablet arrived well-packaged and in perfect condition. Customer service was responsive and helpful when I had a few questions about the device. They provided clear answers and ensured a smooth shopping experience.
Overall, I’m very satisfied with both the product and the service from Blackview. I’d definitely recommend this shop to anyone looking for quality devices at competitive prices.