Boatsetter（www.boatsetter.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 63 条用户评价，属于车辆与交通分类，口碑优秀。89% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
7 月 3 日与 6 位朋友一起出现，带了花车和食物，但没有船。那家伙说他不再是Boatsetter 号上的人了。我被收取了 500 美元押金并收到了确认消息。我非常生气和尴尬。客户服务部表示这种情况确实发生过，但听起来他们在发生这种情况时没有任何保护或追索权。
Thank you for reaching out and providing this feedback. We're so sorry to hear about this experience. We're unable to locate your Boatsetter account from your information here. Would you mind reaching out to us at [email protected]? We would love to get a support manager to work on a resolution to this with you as soon as possible.
太浩湖是必看景点，而最好的方式就是在水上！ 迪伦是双层提基派对船的出色船长，对湖泊和周边地区非常了解，很有幽默感，始终将安全放在首位。 我们在船上的年龄从 6 个月到 65 岁不等，迪伦轻松地应付了 11 个人！ 烧烤午餐、游泳、SUP、滑梯和跳台——非常有趣。强烈推荐！ 所有人都度过了美好的一天。
Thanks so much for this review, PJ! We're so glad you had a good experience! We hope to get you on the water again soon!
主题：紧急：欺诈、勒索和业主缺席 - 预订 ID：zcxqppm 致 Boatsetter 法律和支持团队： 我正在提交一份正式报告，内容涉及“经济实惠的豪华方程式游艇 | 烧烤和小屋”的预订 ID：zcxqppm 的协调勒索计划、欺诈性列表和完全业主缺席。我要求立即退还 476.13 美元的预订费并解除 500 美元的押金。 在租赁期之前，主持人（“肯尼”）和一名自称“马克船长”的个人进行了有针对性的平台外敲诈勒索。他们使用隐藏的 Apple iMessage 电子邮件来隐藏他们的实际电话号码，并威胁要在最后一刻取消预订，除非我通过 Zelle 将 115 美元未列出的“可退还费用”转给无关的第三方。 到达指定地点（皮尔斯堡码头，B 码头，27 号船台）后，船台上空空如也。当地印第安河泻湖办公室证实没有此类船只被分配到那里。此外，正式列出的船长 (772-577-3377) 在预定包机后 24 小时给我发短信否认他参与其中，尽管预订在您的平台上仍然有效。 这严重违反了您的情有可原（业主缺席/欺诈）政策。我已向美国银行、美国海岸警卫队和州当局发起欺诈报告。我希望在 48 小时内收到全额退款的书面确认，并从您的平台上永久删除这些诈骗者。 真诚的， 维卡斯·古普塔
Thank you for reaching out and providing this feedback. I can confirm that this booking has been refunded in full. We have reported the boat owner to our Account Management team, and the owner's account has now been deactivated. On behalf of all of us here at Boatsetter, we would like to extend our sincerest apologies for this experience. We still want to get you out on the water. If you are still looking to book, we would be happy to help you find another boat with one of our many trusted owners and we can apply a 10% discount as well. Our sincerest apologies again for this experience. If there is anything else we can assist you with, please don't hesitate to reach out to us at [email protected].
优秀的服务和支持团队！从来没有遇到过问题！
Thanks so much for this review! We hope to get you on the water again soon!
我们的队长安德鲁，太棒了！他很有趣、有礼貌而且非常细心。他确保我们度过了愉快的时光，他非常友好，因为他我们都获得了更好的体验。谢谢你安德鲁！！
Thank you so much for this review, Harriet! We're so glad you had a good time, and we hope to get you on the water again soon!
这个地方是骗局，不要预订，即使你取消，他们也会向你收费，他们会收取额外的隐藏费用，你必须与你的银行争论，以免让自己头疼
Thank you for reaching out and providing this feedback. The full pricing breakdown, including fees, is shown on the checkout screen so renters can see what the total cost will be before finalizing the booking and submitting payment. The cancellation policy can be found on the boat listing page as well as the checkout screen, and the policy goes into effect as soon as the booking is approved. I'm unable to locate your Boatsetter account from your information here. Would you mind reaching out to us at [email protected] so we can further assist you?
对于业主来说绝对是最糟糕的公司。尽管有取消政策，用户仍可以以任何理由取消
Thank you for this feedback, Matt. I'm having trouble locating your Boatsetter account from your information here. Would you mind reaching out to us at [email protected] and putting "Trust Pilot review" in the subject line? We would love to get a support manager to work on this with you as soon as possible.
Thanks so much for this review, Marie! We hope to get you on the water again soon!
没有麻烦。已注册并已上线
Thanks so much for this review, James! We hope to get you on the water again soon!
我们在佛罗里达租了一天的船。这艘船正如广告所言，性能良好。接送也很顺利。我会再次租用Boatsetter。 该应用程序本身有助于找到租船，但预订过程有点笨拙。首先，它不接受我的 Visa 卡，因为我有加拿大地址。 在我看来，这是一个新手错误，应该很容易修复。 除此之外，该应用程序应该在您的个人资料中包含“我的预订”部分，以便您可以轻松查找和管理所有过去和即将进行的预订。 除此之外，对于那些想要避免商业租赁业务的人来说，这是一项很好的服务。
Thank you for this review, Colin, and we're glad you had a good time! If there is anything we can assist you with in the future, please don't hesitate to reach out to us at [email protected]. We hope to get you on the water again soon!
该网站非常易于使用，我认为它有潜力成为船舶的 VRBO。 只需确保所提供的信息准确即可。
Thanks so much for this review, Ellie! If there's anything else we can assist you with, please don't hesitate to reach out to us at [email protected]. We hope to get you on the water again soon!
公司从始至终都非常积极响应并且乐于助人。 很棒的划船体验！
Thanks so much for this review, Bill! We're so glad you had a good experience!
地理位置优越。轻松对接。非常有帮助
Thanks so much for this review, Barry! We hope to get you on the water again soon!
喜欢在约翰的船上玩耍。他非常乐于助人，我们非常享受在 Intercoastal 上的巡游。感谢您度过了愉快的时光。
Thanks so much for this review, Stacy! We hope to get you on the water again soon!
在亚利桑那州的普莱森特湖上划船的美好时光。船主桑德拉（Sandra）非常友善；她查看了湖泊状况/规则并送我们上路。亚利桑那州的欢乐日。谢谢。
Thanks so much for this review, Christopher! We appreciate you being part of the Boatsetter community!
很棒的船，很棒的团队。了不起的队长！他们倾听、乐于助人并且超级友好。 我们度过了一段美好的时光。
Thanks so much for this review, Mili! We appreciate you being part of the Boatsetter community!
漂亮的船，乐于助人且友善的船员！
Thanks so much for this review, Savannah! We're so glad you had a good experience.
约翰船长让这里变得轻松又舒适！ 很棒的一天！ 说实话，再完美不过了！
Thanks so much for this review, Stacy! We appreciate you being part of the Boatsetter community!
超级容易使用。沟通很好而且非常灵活。
Thanks so much for this review, Robert! We hope to get you on the water again soon!
Thanks so much for this review, Mark! We hope to get you on the water again soon!
共 63 条符合条件的评价