Clothing is all the women need,and high quality clothing is which women pursue. So we was founded to produce the great clothing for women both beauty and comfortable.Over the last 9 years, Buykud has perfected the synergy between fashion and natural. We take the body comfortable for the primary things that we produce the clothing almost with natural fabric such as linen,cotton,silk etc.. In order to provide more loose comfy and retro clothes to those who love it, We also adopt the original method to dye beautiful color of the clothing. Each item in Buykud range is specifically designed to the fashion man and women. We provide the best sustainable fabric clothing to ensure the women who dress it is comfortable. We always looking for the ideals of the fashion trend to offer more fancy clothing for you.With Buykud, you can be sure that quality, practicality and perfection are never compromised.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the unique designs, comfortable natural materials, and wide variety of pleasant apparel choices available for daily wear. Many buyers frequently mention that their shipments arrive safely, accompanied by detailed tracking information that makes package monitoring very easy.
However, some customers also noted recurring issues regarding poor product quality, incorrect sizing that failed to match descriptions, and significant delivery delays. People additionally experienced frustrating return processes and completely unhelpful support teams when attempting to resolve problems or secure refunds. Several reviewers expressed disappointment over items looking different from promotional photographs and experiencing unpleasant chemical odors upon arrival.
Your return procedure is not geared to help the customer. It is rather secretive and not clear. Why do you not list a return address on your website? Even better still a free return policy would make me want to shop with you in the future. As it stands I would no longer buy any products from you, even though I really love your products.
Buykud 回复2023-05-18
Sorry for the inconvenience caused.
I will pass your feedback back to the relevant staff to better improve our return procedure, we found that we have received your return package and refunded your money, please check the records.
Do not shop here......unless you like a nightmare.
Could not access my newly created account, chat wouldn't work, no confirmation of order and will never purchase there again after numerous attempts to have my purchase confirmed via email. The only thing that worked was to blanket them with negative posts on FB. NP with them confirming my stupid points but could not confirm via email anything else!
Buykud 回复2023-05-18
Hi, we have checked the records, we have sent you many order confirmation information via email and Live Chat, if you do not see it, you can check your email records to see if it has been marked as spam, your order has been delivered on April 19th.
I am trying to return items and buykuds is not responding. I have submitted the request to return form last week -- crickets. I am beginning to worry tha the delay in itentional.
Buykud 回复2023-05-18
HI, we found that we have sent you return information on April 25, please check the records.
Material of one of the dresses is not as described. It is polyester or what so ever, but definitely NOT pure natural fibre. Too bad. I am dissappointed.
Buykud 回复2023-05-18
Navy Blue Dress Material: 50%Cotton,45%Viscose,5%Linen
Green Dress Material : 55%Linen, 45%Cotton
There is a description of the material in the product details, you can check it before buying. If you don't like the product you received, you can contact our Customer Service Team, we will help you resolve the problem.
I received the short sleeve rather than long sleeve knitted top that I ordered. I cannot face the thought of going through the process to exchange the top and the top is nice enough in itself but would have preferred to receive what I ordered - thanks
Buykud 回复2023-05-18
Hi, we have sent you an email, please check, we will check and help you.
The trousers are darker than expected but Ok, and I thought the jumper was wool knitted and it was not…
That’s just correct altogether… I was just not amazed…
BB
Your clothes usually are what you say they are. Your quality is often very good. I'm actually surprised. But that's why I'm a repeat customer. I know some of the things you're selling are a little more expensive than they used to be but I feel they are generally worth it. Delivery times have improved a bit, too.
I really love the style and material of my clothes I order from Buykud. My only complaint is that sometimes the size is much bigger than it appears in pictures on your website.
I ordered six items: two I loved, two were ok, two being returned. The marketing suggests all items are made of cotton and/or linen, but this isn’t the case, and several contain synthetic fibres (not included in the description). The sizing is very erratic - some things too big and some too small, even if you order the same size. And finally, you have to pay international postage to return any items. That wasn’t made clear in advance either. Three stars is quite a generous rating from me….
Everything I’ve ever received has always been more than I expected. This time I wasn’t quite sure. The shoulders seem the to sag. It’s not as comfortable as I hoped. I love the design I don’t really see myself wearing it. I met with a sweater over it.
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