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美丽与健康

Capillus

66 条评价

4.766 条评价
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关于 Capillus

数据更新
网站
www.capillus.com
分类
美丽与健康
所在地
United States · Miami, FL
状态
待认证
近 12 个月
66 条评价
差评回复率
80%(4/5 条)
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Capillus靠谱吗?

Capillus(www.capillus.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 66 条用户评价,属于美丽与健康分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
Lawrence Stewart · 写过 2 条评价 · 已认证 · 体验于 2026-06-08 ·

Capillus 给了我一个估计……

Capillus 给了我一个修理费用的估算。这就是最终的价格。

Capillus 回复2026-07-14

We're glad to hear that your repair experience met your expectations and that the final cost matched the estimate we provided. We strive to be transparent throughout the process, and we appreciate you taking the time to share your experience. Thank you for choosing Capillus!

N
N/A · 写过 1 条评价 · 体验于 2026-06-04 ·

简单且有帮助

客户服务很棒,我能够快速轻松地修好帽子并返回给我

Capillus 回复2026-07-08

Thank you! We’re glad we could get your cap repaired and back to you quickly with a hassle-free experience. We appreciate your feedback!

R
Ricardo · 写过 2 条评价 · 已认证 · 体验于 2026-07-06 ·

沟通非常好,特别强……

非常好的沟通,额外的强帽子,真正的红热在你的头上,或者无论你把激光放在哪里,这让我变得美丽。

Capillus 回复2026-07-08

Thank you! We're so glad you're enjoying your experience and appreciate your kind words about our communication and your device. We truly appreciate your support! 😊

W
Wilma · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

联系电话

要求邮寄一份“说明”小册子。同事很有礼貌而且很专业。 Purolator 很快就送来了这本小册子。 非常高效。 同事非常乐于助人,并彻底回答所有问题。

Capillus 回复2026-07-08

Thank you! We’re glad our team was able to get your instruction manual to you quickly and provide the helpful, professional service you deserve. We appreciate your kind words!

B
Brian · 写过 1 条评价 · 体验于 2026-07-02 ·

很棒且有效的头发产品......

令人敬畏且有效的头发再生产品,并以出色的客户服务为后盾。结果非常好,支持团队在整个过程中反应迅速并提供了帮助。我强烈推荐这款产品给任何寻求天然可靠的头发再生解决方案的人。

Capillus 回复2026-07-08

Thank you for your review! We’re thrilled to hear you’ve had great results and a positive experience with our customer support team. We truly appreciate your recommendation and your trust in Capillus!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

优质的服务到达更快

优质的服务到达更快 设备垫的评论 1. 操控笨拙 必须在进入前设置,而不是进入后就开始 2. 会话结束时没有铃声或指示器

Capillus 回复2026-07-08

Thank you for your feedback! We’re glad your order arrived quickly, and we appreciate your suggestions regarding the Healing Pod's controls and session indicator. We’ll be sure to share your comments with our team as we continue to improve our products.

K
Kevin G. · 写过 4 条评价 · 已认证 · 体验于 2026-07-02 ·

优秀的员工和沟通。

Capillus 回复2026-07-08

Thank you! We’re glad you had a great experience with our team. We appreciate your kind words! 😊

D
Darius F · 写过 2 条评价 · 体验于 2026-07-01 ·

我对两者都有很棒的经历……

我对 capillus 客户及其产品都有很好的体验。本来我买了capillus pro s1,但对我的头来说有点小。 联系客服,他们推荐了s2。它有点贵,但我还是去了。他们支付退货运费。 这两种产品似乎都非常舒适,而且短期疗程非常适合您早晨或晚上的日常活动。

Capillus 回复2026-07-08

Thank you for sharing your experience! We’re glad our team was able to help you find the right fit and that you’re enjoying the comfort and convenience of your new device. We appreciate your support and hope you continue to see great results!

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

卡拉非常乐于助人而且知识渊博

Capillus 回复2026-06-30

Thank you for your kind words! We're delighted to hear that Karla was so helpful and knowledgeable. We'll be sure to share your feedback with her. We appreciate you taking the time to recognize her excellent service and thank you for choosing Capillus!

P
P.M. · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

卡拉非常乐于助人,非常乐于助人。

卡拉非常乐于助人,合作愉快。

Capillus 回复2026-06-30

Thank you for your wonderful feedback! We're so glad to hear that Karla was helpful and great to work with.

J
Jessica L. · 写过 1 条评价 · 体验于 2026-06-28 ·

爱我的帽子

我戴帽子已经好几年了,它确实改变了我头发的密度。

Capillus 回复2026-06-30

Thank you for sharing your experience! We're so happy to hear that you've seen a noticeable improvement in your hair density over the years.

D
Dennis Raye · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

制作成本低廉

你们的产品制造成本低廉且容易损坏。 然后你要花很多钱去更换零件。 一块电池140美元?! 您的团队需要提高塑料的质量。 拿到它几个月后,我真的不得不把它粘在一起。

Capillus 回复2026-06-26

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is when a product doesn't meet your expectations, especially when it comes to durability and replacement part costs. We will share your feedback with our team as we continually work to improve our products. We appreciate your honest feedback and the opportunity to improve.

N
Noreen Ricci · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

代表非常友善和乐于助人

Capillus 回复2026-06-26

Thank you for your kind words! We're so glad to hear that our representative was kind and helpful.

G
Gerri Miller · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

我感谢您对处理的回应...

感谢您对处理我的面罩不起作用的回应。 我感谢你们作为一家信誉良好的公司并处理了这个问题……。 谢谢

Capillus 回复2026-06-26

Thank you for your kind words! We're so glad we were able to help resolve the issue with your mask. Providing quality products and standing behind them with excellent customer care is very important to us. We truly appreciate your trust and your recognition of our team. Thank you for choosing Capillus!

S
Sylvia Hernandez · 写过 4 条评价 · 已认证 · 体验于 2026-06-22 ·

到目前为止,一切都很好

我喜欢它有多种设置(红色、蓝色等),而且它会在 10 分钟后自动关闭,这样我就可以放松下来,不用再看手表了。 现在谈论有效性还为时过早,但我可以说我没有看到任何副作用。 我真希望他们能像头发一样制作柔软的面膜。

Capillus 回复2026-06-26

Thank you for your thoughtful review! We're glad to hear you're enjoying the multiple light settings and the convenient 10-minute automatic shutoff, making it easy to relax during your treatments. We also appreciate your feedback about a softer mask design and will be sure to share your suggestion with our product development team. Thank you for choosing Capillus, and we hope you continue to have a positive experience with your treatments!

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Noell G · 写过 2 条评价 · 体验于 2026-06-22 ·

回应我的祈祷

回应我的祈祷!这对我来说是一个改变游戏规则的事情,因为我的头发在 40 多岁时开始稀疏。我对结果非常满意。

Capillus 回复2026-06-26

Thank you for sharing your experience! We're thrilled to hear that you're happy with your results from using the Capillus device. We truly appreciate your support and thank you for choosing Capillus!

A
All Star Shutters · 写过 1 条评价 · 体验于 2026-06-23 ·

优秀的产品和杰出的…

卓越的产品和出色的客户服务。克里斯蒂娜从始至终都提供了巨大的帮助!

Capillus 回复2026-06-26

Thank you for your wonderful review! We're thrilled to hear you're enjoying your Capillus product and that you had such a positive experience with our customer service. Thank you for choosing Capillus!

D
David William Baum · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·

他们让我的以旧换新非常顺利。

Capillus 回复2026-06-26

Thank you for your review! We're so glad to hear that your trade-in process was smooth and easy. We strive to make every step of the experience as seamless as possible, and we're happy we could deliver. Thank you for choosing Capillus!

J
Jelena Porobic · 写过 1 条评价 · 已认证 · 体验于 2026-06-16 ·

Isis 提供卓越的客户服务!

我很乐意分享我的经历,因为这确实是一个积极的经历。我最初购买了 Capillus Pro,但收到后发现它不适合我的头型。我联系了客户支持,Isis 从一开始就处理了我的案子。 最让我印象深刻的是她多么迅速而真诚地想要提供帮助。她立即​​解释了我的选择,帮助我找到了更合适的,并毫无麻烦地处理了退款流程。整个体验非常顺利、直接、无压力。 您很少会遇到如此个性化和贴心的客户服务。 Isis 让我感觉自己是一位尊贵的客户,她的专业精神和友善将原本令人沮丧的情况变成了非常积极的情况。 感谢 Isis 和 Capillus 团队的出色支持。我对服务非常满意,并有信心向其他人推荐 Capillus。

Capillus 回复2026-06-17

Thank you for sharing your experience! We’re delighted to hear Isis was able to make the process smooth, stress-free, and positive from start to finish. We’ll be sure to share your kind words with her, and we truly appreciate your recommendation and trust in Capillus! 😊

M
Mark Ely · 写过 2 条评价 · 已认证 · 体验于 2026-06-16 ·

优质而及时的客户服务

优秀而及时的客户服务。他们解决了我的问题。

Capillus 回复2026-06-17

Thank you! We’re glad our team was able to resolve your issue promptly and provide an excellent customer service experience. We appreciate your feedback!