Capillus

Thank you! We’re glad you found our team responsive and that your product arrived quickly and was easy to use. We appreciate your feedback!

Thank you for the amazing review! We’re thrilled to hear Karla was able to get your Capillus cap up and running so quickly. We’ll be sure to share your kind words with her—she’ll be delighted to know her expertise and dedication made such a difference.

Thank you! We’re glad Christina was able to answer all your questions and help with your order. We appreciate your feedback!

Thank you! We’re glad the trade-in process was smooth and that our team was responsive and quick to help!

Thank you! We’re so glad to hear you’ve consistently had great experiences with our team. We appreciate your support and kind words

Thank you for the recommendation! We’re thrilled to hear you’re loving both your hair and face devices, and we appreciate your kind words about our customer service team! 😊

Thank you! We’re glad you had an excellent experience with our team and appreciate your feedback! 😊

Thank you! We’re glad we could answer your questions and resolve your issue quickly. We appreciate your kind words!

We’re so glad Yeli was able to help make the ordering process easy and provide the information you needed. We’re excited for you to receive your products and appreciate your kind words!

Thank you! We’re glad Isis was able to answer your questions and provide helpful recommendations—we appreciate your kind words!

Thank you! We’re thrilled to hear Yeli provided such patient, knowledgeable, and unbiased support. We’ll be sure to share your kind words with her!

Thank you for your kind words! We're delighted to hear that you experienced excellent service, a fast turnaround, and clear communication throughout the process. Providing outstanding support is always our goal, and we're grateful for the opportunity to assist you. Thank you for choosing Capillus!

Thank you! We’re glad our customer service team was able to help, we appreciate your feedback!

Thank you for sharing your experience! We're thrilled to hear that Christina provided such helpful and patient assistance during your purchase. We understand that sometimes things come up during a call, and we're glad she was able to make the process smooth and comfortable for you. We'll be sure to share your kind words with her. Thank you for your recommendation and for choosing Capillus!

Thank you for sharing your feedback. We sincerely apologize for the difficulty you experienced reaching our team and for the long hold times. We understand how frustrating that can be, and we appreciate you bringing it to our attention. For warranty registration, you can register your device online at the link here:https://www.capillus.com/pages/warranty To protect your privacy, we recommend not posting your phone number in public reviews. Our customer service team will be reaching out to you directly to assist with your warranty registration, discuss the fit of your cap, and address any other concerns you may have. We appreciate your patience and look forward to helping resolve these issues.

Thank you! We’re glad your repair was completed quickly and hassle-free, we appreciate your feedback!

Thank you for your feedback. We’re glad our team was able to make the ordering process easier and help get the cushion inserts taken care of for you. We also apologize for the confusion caused by the incorrect email address and appreciate your patience while we got everything sorted out.

Thank you! We’re glad Yeli and Isis were able to assist you and answer all your questions. We appreciate your kind words!

Thank you for your feedback regarding the current Memorial Day promotion. Currently, the offer states that laser caps are “up to 40% off,” while skincare and recovery products are “up to 30% off.” The email sent on Thursday, 5/21/26 at 9:30 AM specifically outlined the discount amounts available for each model included in the Flash Sale. We apologize for any confusion regarding the promotion and would be happy to review your experience further with you directly.

Thank you for your feedback, and we're sorry to hear about your experience. We understand how frustrating it is to receive a charger that isn't compatible with your device. Since this review was posted some time ago, we hope the issue has been resolved. If you still need assistance, our support team would be happy to help identify the correct charger for your Capillus model and get you back up and running.