企业入驻搜索写评价分类关于
简体中文English
电子与科技

Carbonite

104 条评价

4.8104 条评价
写评价

关于 Carbonite

数据更新
网站
www.carbonite.com
分类
电子与科技
所在地
United States · Broomfield
状态
待认证
近 12 个月
104 条评价
差评回复率
67%(2/3 条)
是 Carbonite 的所有者? 免费认领此主页,验证后即可回复客户评价。

Carbonite靠谱吗?

Carbonite(www.carbonite.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 104 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 67% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
BRAUN ORAL B CONSUMER ACCOUNT · 写过 4 条评价 · 已认证 · 体验于 2026-06-25 ·

我推荐的优秀产品和备份解决方案

出色的产品和备份解决方案

Carbonite 回复2026-07-17

Thank you for awarding Carbonite a 5-star rating. We're delighted that you're satisfied with our backup solution.

R
RANDOG · 写过 13 条评价 · 已认证 · 体验于 2026-06-24 ·

很棒的产品

优质的产品以可靠的服务为后盾。 易于使用且值得信赖。 及时且易于理解的沟通。

Carbonite 回复2026-07-17

Thank you for your thoughtful feedback. Your support encourages us to continue delivering the exceptional service our customers deserve.

K
Kristi · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

值得庆幸的是我从来没有必要找回……

值得庆幸的是,我从来没有必要从 Carbonite 检索文件,但这让我松了口气,因为我可以。 Carbonite 负责处理这个过程,我不必担心自己做,或者忘记备份。 有一件事有点不方便:我从 YouTube 下载视频,Carbonite 会立即备份它们,所以在 Carbonite 完成备份之前我无法操作视频文件。 当我记得时,我在下载视频之前暂停了Carbonite,没有问题,我只是重新启动文件备份。

Carbonite 回复2026-07-08

Thank you for sharing your experience! We're glad Carbonite gives you the peace of mind of knowing your files are protected automatically, without having to remember to back them up yourself. We also appreciate your feedback about managing downloaded video files, and we're happy to hear you've found a workflow that works well for you. Thank you for trusting Carbonite to protect your important data. The Carbonite Team

R
Robert Salvatore Reo · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

Carbonite安全基本产品回顾……

自从我用 Carbonite 来备份电脑上的照片和其他文件以来,大约已经有 3-4 年了。以前我没有遇到任何问题。我经常被告知我上传了多少文件。令人放心的是,如果我的电脑发生问题,我会备份对我来说非常重要的文件。 自从我第一次购买以来,价格已经上涨,每年约 6.00 美元,现在已经上涨到每年约 8.00 美元,这对于让 Carbonite 的产品 Safe Basic 提供的安心来说是相当合理的。

Carbonite 回复2026-07-08

Thank you for sharing your experience! We're glad Carbonite has been reliably protecting your photos and important files for the past several years. Knowing your memories and documents are safely backed up—with unlimited cloud storage and regular backup status updates—can provide real peace of mind. We appreciate your trust in Carbonite Safe Basic and are pleased to hear you continue to find value in the service. The Carbonite Team

K
Ken · 写过 6 条评价 · 已认证 · 体验于 2026-06-26 ·

备份是自动的

备份是自动的,不需要额外的努力,也不需要我记住做任何事情。它在后台运行,不会使我的计算机陷入困境。 当我需要恢复数据时,它就可用。

Carbonite 回复2026-07-08

Thank you for the great review! We're glad Carbonite delivers the peace of mind that comes with automatic, hassle-free backups. It's especially rewarding to hear that your data was there when you needed to restore it, all without impacting your computer's performance. The Carbonite Team

M
Merv Renton · 写过 3 条评价 · 已认证 · 体验于 2026-06-27 ·

这是一个很棒的备份系统!

我想回多少就回多少! 备份每天自动进行,我也可以触发它。 我可以恢复以前的文件版本和删除的文件! 这是一个很棒的系统。

Carbonite 回复2026-07-08

Carbonite thanks you for your kind 5-star review. We're thrilled to know you're satisfied with our backup software and appreciate your valued support.

R
Ronda Giblin · 写过 2 条评价 · 已认证 · 体验于 2026-06-27 ·

我想要它作为“保险”

我希望它作为“保险”,以防我的电脑出现故障。 但是,它的成本很高,而且如果您不小心删除了一两个文件,则很难找到它们。

Carbonite 回复2026-06-30

Thank you for your feedback. We understand wanting Carbonite as “insurance” for your important files and appreciate your comments about cost and file recovery. Carbonite helps protect your photos, documents, and other valuable data with unlimited cloud storage and strong 256‑bit encryption, providing peace of mind if your computer ever fails. If you'd like help locating and restoring files, our Getting Started guide may be useful: https://support.carbonite.com/browse/personal/windows/getting-started We appreciate your feedback and will continue working to improve the user experience. The Carbonite Team

J
James V · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

到目前为止,我已经能够恢复我的...

到目前为止,我已经能够在需要时恢复我的文件,谢谢

Carbonite 回复2026-07-17

Thank you for your generous feedback. It serves as a wonderful reminder of why we are passionate about what we do.

J
Jerry Kelly · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

它做了它应该做的事情并且……

它做它应该做的事情并在后台做。 此外,使用应用程序,我可以从 iPad 访问家庭计算机上的文件。

Carbonite 回复2026-07-08

Thank you for the great review! We're glad Carbonite works seamlessly in the background while giving you convenient access to your files from your iPad whenever you need them. Providing both protection and flexibility is exactly what we strive for. The Carbonite Team

C
Chuck Feldmann · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

始终自动备份...

始终自动备份,除非我决定不保存文件。下载单个文件、一组文件或我的所有文件相当简单。

Carbonite 回复2026-07-08

Thank you for the great review! We're glad Carbonite gives you the flexibility to choose what gets backed up while making it easy to restore a single file, a folder, or your entire backup whenever needed. Thank you for trusting us to protect your important files. The Carbonite Team

L
Laura White · 写过 3 条评价 · 已认证 · 体验于 2026-06-27 ·

我非常感谢收到…

我非常感谢收到每月通知。 否则,我可能会忘记上网查看我的状态。 谢谢。

Carbonite 回复2026-07-08

Thank you for choosing Carbonite and for sharing your 5-star feedback. We're pleased that our backup solution is meeting your needs.

J
Jackie · 写过 5 条评价 · 已认证 · 体验于 2026-06-27 ·

无缝备份我的数据。

Carbonite 回复2026-07-08

Carbonite would like to extend our sincere thanks for your 5-star rating. We're pleased that our backup software has earned your confidence and satisfaction.

B
BILL · 写过 27 条评价 · 已认证 · 体验于 2026-06-27 ·

伟大的

易于使用且非常安全。

Carbonite 回复2026-07-07

Thank you for taking the time to share your kind words. Feedback like yours inspires us to maintain our commitment to excellence.

W
William · 写过 4 条评价 · 已认证 · 体验于 2026-06-27 ·

我有几次电脑出现问题……总是出现

有几次我遇到计算机问题而不得不依赖我的 Carbonite 备份时,它就在那里! 有时我发现下载方向令人困惑,但一切都在那里。

Carbonite 回复2026-06-30

Thank you for sharing your experience! We’re glad Carbonite was there when you needed it most and that you were able to recover your files successfully. We appreciate your feedback about the download instructions and will continue working to make the restore process as clear and simple as possible. The Carbonite Team

L
Larry Keiss · 写过 5 条评价 · 已认证 · 体验于 2026-06-27 ·

Carbonite 一直在发挥作用,并且......

当我们面临数据丢失时,Carbonite 总是能发挥作用并渡过难关。

Carbonite 回复2026-07-06

We sincerely appreciate your kind recognition. Your support and feedback help us continually strive for excellence.

D
David Mitchell · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

沮丧的

Carbonite 在我的第一台计算机上工作得很好,但在它出现问题并且我购买了第二台计算机之后,Carbonite 无法备份这第二台计算机(我现在经常使用的那台计算机)。 我知道这一点是因为 Carbonite 向我发送了电子邮件,通知我第二台计算机 (Gaia2) 没有得到备份。 我很高兴知道这一点,但是如何解决这个问题呢? Carbonite 提供了一些看似耗时的建议,我希望尽快找到时间。 在此之前,Carbonite 对我没有任何价值。

Carbonite 回复2026-07-07

Thank you for submitting your rating. It looks like your experience with Carbonite fell short of expectations and we are sorry for this. To address any issues you may have encountered, please visit https://support.carbonite.com/contact-us We appreciate your patience and look forward to assisting you.

B
Bruce · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

后备舒适度

我已经使用 Carbonite 好几年了,我很喜欢桌面数据的频繁备份,这给我带来了很大的安慰。

Carbonite 回复2026-07-17

We are grateful for your encouraging words. Knowing we've made a difference helps us continue improving and growing.

P
Paul Lannon · 写过 4 条评价 · 已认证 · 体验于 2026-06-27 ·

安心

Carbonite 让我高枕无忧,因为我知道我的资产受到保护。

Carbonite 回复2026-07-06

We appreciate your kind feedback and support. Your comments play an important role in helping us maintain the quality you expect from us.

L
Lester Robert May · 写过 7 条评价 · 已认证 · 体验于 2026-04-18 ·

每当我遇到问题时...

每当我的备份系统出现问题时。 我受到专业的照顾

Carbonite 回复2026-07-17

Thanks for the kind words! Your feedback motivates us to keep delivering our best.

C
Chriss Gerhardt · 写过 2 条评价 · 已认证 · 体验于 2026-06-27 ·

我爱碳酸盐

我不想没有Carbonite。我每次拿到新电脑时都用它来传输文件。当旧计算机停止工作时,Carbonite 是我所知道的保存宝贵信息的唯一方法。

Carbonite 回复2026-06-30

Thank you for the wonderful review! We’re glad Carbonite has made moving to new computers easier and helped ensure your important files are there when you need them most. Protecting those irreplaceable memories and documents is exactly why we do what we do. The Carbonite Team