Carbonite（www.carbonite.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 104 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，96% 的评价为 4 星及以上；商家回复了 67% 的差评。数据最后更新于 2026-08-10。
Carbonite 非常可靠且易于使用。感谢 Carbonite，我不止一次找回了我认为丢失的文件。
We're so happy to hear our service has been dependable and easy for you to use, especially when recovering important documents! We appreciate your kind words. The Carbonite Team
我试图通过他们的网络界面恢复文件。 可怕的界面。阻止 Chromebook 用户通过网络浏览器下载自己的备份文件，除非您手动欺骗 Windows 用户代理。完全反消费者的设计。 然后，我终于进去了。搜索文件的服务很糟糕。 无法仅按文件名搜索。 不会按日期对找到的文件进行排序。
服务好！多年后我抛弃了诺顿。 Carbonite 是否获得了 Webroot！
没问题，价格公道
在我成为 Carbonite 用户几周后，我的电脑就崩溃了，我很庆幸自己没有丢失任何文件，尤其是我正在写的书！
我与 Cabonite 没有发生过不良反应。
这是几年前的事了，进展非常顺利。
备份说明可以更改为更清晰的说明！
Carbonite 言出必行。但！ 我丢失了所有备份，因为当我开始将数据下载到新计算机时，我觉得没有得到足够的指导。 我犯了导致问题的错误，但并非所有客户都对计算机有透彻的了解，检索文件的过程和更多指导会让我省去很多悲伤。 也就是说，所有客户服务代表都非常令人愉快并且尽力提供帮助。
备份我的文件并每月保持最新状态。
很棒的产品和良好的支持。虽然有点贵。 已经使用它很多年了，它一直在后台无缝、安静地工作。
Thank you for your feedback! We're delighted to hear Carbonite has been working seamlessly for you over the years and that our support team has been there when needed. We understand cost is an important consideration, and we're proud to provide unlimited cloud storage and reliable protection while maintaining the high standards of quality and service our customers expect. The Carbonite Team
数据始终进行备份。 我定期检查备份的状态，发现一切都井然有序且是最新的
Thank you for the great review! We're glad Carbonite gives you confidence that your important files are safely backed up and available whenever you need them. It's also great to hear the backup notifications help keep you informed and reassured that everything is being protected. The Carbonite Team
我确信我的数据存储在我可以检索的地方（如果需要）。 我喜欢定期收到有关正在存储的文件的通知。
We truly appreciate your kind comments. Knowing we've met your expectations motivates us to keep improving.
我不需要考虑它，也不需要忍受闪存驱动器，我的所有数据都会自动备份，并准备好在需要时下载。 哪一件事——敲木头——还没有发生。
It's great to hear Carbonite has taken backups off your to‑do list. Having your files protected automatically and available whenever needed is exactly what the service is designed for. Hopefully you'll never need a full restore, but it's reassuring to know everything is there if you do. The Carbonite Team
技术支持很好，但他们不需要一直说“Techey”。 将技术术语简化几个步骤。 使用 KISS 系统。 另外，如果与您联系的人确实记得见面的确切日期怎么办？ 加里
Thank you for the feedback. We're glad our support team was able to help, and we appreciate your honest suggestions. Clear communication is important, and we agree that technical explanations should be easy to understand, regardless of a customer's level of technical experience. We'll also consider your comments about keeping track of dates. Feedback like this helps us improve the support experience for everyone. The Webroot Team
每隔几年，我都会升级我的电脑，每次 Carbonite 都会提供备份源，我可以用备份源将我多年来积累并想要保存的文件、照片等填充到我的新电脑中。我不需要去想它——它一直都在那里。 Carbonite 绝对是一款非常棒的产品。
t's wonderful to hear that Carbonite has become such a dependable part of your PC upgrades. Moving years of files, photos, and other important data to a new computer is exactly the kind of task Carbonite is designed to simplify. We're delighted that it's been there for you every time, quietly protecting your data and making each transition easier. Thank you for the kind words and for trusting Carbonite with what matters most. The Carbonite Team
我已经使用它有一段时间了，我认为当新客户以低得多的价格获得它时，为当前客户收取更多费用是不公平的。
Thank you for your feedback and for being a long-time customer. We understand your concern about renewal pricing compared to introductory offers for new customers. Promotional pricing is often used as a welcome offer for first-time subscribers, while renewals continue at the standard subscription rate. We appreciate your loyalty and your perspective on the value of long-term customers. The Carbonite Team
看起来非常可靠/安全可靠，谢谢Carbonite！
We are grateful for your positive review and thrilled that Carbonite has met your backup and data protection needs.
共 104 条符合条件的评价