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车辆与交通

CarTrawler

202 条评价

4.3202 条评价
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关于 CarTrawler

数据更新
网站
www.cartrawler.com
分类
车辆与交通
所在地
United States · Dublin
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(24/24 条)
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CarTrawler靠谱吗?

CarTrawler(www.cartrawler.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 202 条用户评价,属于车辆与交通分类,口碑良好。86% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
Amutha Sutharsan · 写过 2 条评价 · 已认证 · 体验于 2026-07-24 ·

非常快速的服务和实惠的价格

强烈推荐

CarTrawler 回复2026-07-24

Thank you for your positive feedback!

M
Mohammed Ahmedem · 写过 2 条评价 · 体验于 2026-07-23 ·

小偷

我的航班延误了一个多小时,完全超出了我的控制范围。尽管我尽快到达,但 Freecar 拒绝给我车,也从未退还我的钱。一家对旅客提供零客户服务或基本同情心的公司完全是骗局。不要在这里浪费你的钱;他们会很乐意保留它并让你陷入困境。

CarTrawler 回复2026-07-24

Dear Mohammed, It's quite clear from your feedback that you're disappointed and frustrated. Please contact us at [email protected] with your booking number and your query so we can look into what went wrong, also if you don’t mind, please refer this email to me, so I can personally review it Best Regards. Mahmoud

F
Frank Alexander · 写过 4 条评价 · 已认证 · 体验于 2026-07-23 ·

塞浦路斯租车

工作人员非常友好,在线预订系统高效且易于使用。

CarTrawler 回复2026-07-24

We're so glad you had a positive experience with our friendly staff and found our online booking system efficient and easy to use. Thank you for your wonderful feedback!

C
Christoph N. · 写过 4 条评价 · 已认证 · 体验于 2026-07-23 ·

一切都很聪明😉

CarTrawler 回复2026-07-24

Thank you for your positive feedback!

O
OneCare Limited · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

全方位的优质体验

各方面都很棒的体验。工作人员训练有素且高效。完全推荐!

CarTrawler 回复2026-07-25

We're delighted to hear you had such a great experience with us! It's wonderful to know our staff's training and efficiency made a positive impression. Thank you for your recommendation!

C
Christian Aitken · 写过 2 条评价 · 已认证 · 体验于 2026-07-15 ·

从开始到结束都提供优质的服务……

从开始到结束的优质服务强烈推荐

CarTrawler 回复2026-07-25

We're so pleased to hear that you experienced excellent service from start to finish. Thank you for your wonderful feedback and high recommendation!

P
Peter Mole · 写过 6 条评价 · 已认证 · 体验于 2026-07-23 ·

从开始到结束都很棒的服务。

CarTrawler 回复2026-07-24

We're so pleased to hear that you experienced great service throughout your interaction with us. Thank you for your wonderful feedback!

C
CT Customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

好车

好车,物超所值

CarTrawler 回复2026-07-23

We're so glad you found our car to be a great value! We appreciate your positive feedback.

H
HOLE ANNE KRISTINE · 写过 3 条评价 · 已认证 · 体验于 2026-07-23 ·

快速且良好的服务

CarTrawler 回复2026-07-25

Thank you for your wonderful feedback! We are so pleased to hear that you experienced fast and good service. We truly appreciate you taking the time to share your positive experience.

D
Dawn Almond · 写过 10 条评价 · 已认证 · 体验于 2026-07-23 ·

预订非常高效、方便,而且服务很好

预订非常高效、方便,车辆干净整洁

CarTrawler 回复2026-07-24

We're so glad to hear that your booking process was efficient and easy, and that you found the vehicle to be clean and well-maintained. Thank you for sharing your positive experience!

J
John Barry Clayton · 写过 5 条评价 · 已认证 · 体验于 2026-07-23 ·

很棒的车很棒的价格和很棒的服务

CarTrawler 回复2026-07-24

We're delighted to hear that you found our car, pricing, and service to be great! Thank you for your positive feedback.

S
Sarah Ferguson · 写过 12 条评价 · 体验于 2026-07-23 ·

通过以下方式预订了明年的租车...

通过 Jet2 预订航班后,通过汽车拖网渔船预订了明年的租车。由于我们的航班时间发生变化,我们需要在租车预订中更新此信息。打电话给 CT,他们说他们只能通过取消预订并重新预订来做到这一点。重新预订时,CT 收到了错误的金额,不得不再次取消。这件事发生在第三次预订时,我们已经到了认为 CT 非常无能的地步。他们的流程受到糟糕的 IT 系统的限制,并且没有将客户放在第一位。几周以来,我们一直在寻求因所有错误预订而应得的退款,不用说,他们很快就接受了付款,但退款却非常缓慢,即使这是他们的错误。无法根据此经验推荐他们。

CarTrawler 回复2026-07-24

Dear Sarah, It's quite clear from your feedback that you're disappointed and frustrated. Please contact us at [email protected] with your booking number and your query so we can look into what went wrong, also if you don’t mind, please refer this email to me, so I can personally review it Best Regards. Mahmoud

L
Lizzie · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

简单明了的预订租用方式...

预订租车的简单明了的方法。没有隐藏的额外内容

CarTrawler 回复2026-07-23

We're glad to hear that our booking process was clear and that you appreciated our transparency.

C
CT Customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

退货超级简单而且非常…

退货超级简单,工作人员非常友好和乐于助人

CarTrawler 回复2026-07-23

We're delighted to hear that your return experience was easy and that our staff was friendly and helpful. Thank you for your wonderful feedback!

B
Bjørn · 写过 3 条评价 · 已认证 · 体验于 2026-07-22 ·

价格还可以

价格、车和人都还可以。

CarTrawler 回复2026-07-23

We appreciate your feedback on our pricing, vehicles, and team. We are glad to know that you had a satisfactory experience with us.

K
KGC CONTRACTS · 写过 14 条评价 · 已认证 · 体验于 2026-07-22 ·

从接机开始就提供优质的客户服务...

从接机司机到前台的优质客户服务

CarTrawler 回复2026-07-23

We're so glad to hear you experienced great customer service from both our pick-up driver and the front desk team. Thank you for your wonderful feedback!

L
Les · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

整体服务不错

除了等了25分钟才取车,其他都很好。下车非常容易。也许一个更好的标志会有所帮助,

CarTrawler 回复2026-07-23

We're glad to hear you found the drop-off easy and the overall experience excellent! We appreciate your feedback regarding the wait time and signage, and we will certainly look into these areas for improvement.

C
CT Customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

预订和付款时,车上的 GPS 很差……

预订和付款时车上的 GPS 很差

CarTrawler 回复2026-07-22

Dear Customer, We are sorry to hear about the GPS issue you experienced. We are looking into this matter to prevent future occurrences. Best Regards, Mahmoud

H
Hig · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

很棒的体验

很棒的体验。车很棒,从开始到结束都非常顺利。强烈推荐。

CarTrawler 回复2026-07-23

We are so pleased to hear you had an excellent experience with us! It's wonderful to know that everything was smooth from start to finish. Thank you for your high recommendation.

E
ERP · 写过 3 条评价 · 已认证 · 体验于 2026-07-22 ·

Guerin 是最可靠的之一……

Guerin 是迄今为止最值得信赖的企业之一。专业/经验丰富/乐于助人/友好的员工,清晰的企业政治(额外套餐的选择,合同),清晰的项目发票,无隐藏费用,以合理/实用的方式解决问题,没有复杂性。

CarTrawler 回复2026-07-23

We are so glad to hear that you had such a positive experience with us. It means a lot to know that our professional and helpful staff, clear policies, and straightforward invoicing contributed to your satisfaction. We truly appreciate your kind words and your recognition of our efforts to provide reliable service.