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购物与时尚

CreationWatches

203 条评价

4.7203 条评价
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关于 CreationWatches

数据更新
网站
www.creationwatches.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
100%(14/14 条)
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CreationWatches靠谱吗?

CreationWatches(www.creationwatches.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 203 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

我非常喜欢我的新手表

我非常喜欢我的新手表!一切都很完美。生活和速度! 😁非常感谢!

CreationWatches 回复2026-08-02

Dear Daniel, Thank you very much for your lovely feedback. We are delighted to know that you are happy with your new watches and that everything, including the delivery speed, met your expectations. We always do our best to make the entire shopping experience smooth and enjoyable. We look forward to serving you again in the near future. If you have any questions, please contact us at [email protected]. Best regards, Sally

很棒的服务

很棒的服务。很棒的手表。交货快。

CreationWatches 回复2026-08-02

Dear Paul, Thank you for your positive feedback. We are delighted to know that you are pleased with your watch, our service, and the fast delivery. We always do our best to make the entire shopping experience smooth and enjoyable. We look forward to serving you again in the near future. If you have any questions, please contact us at [email protected]. Best regards, Sally

整体购买体验很棒

我对 Creation Watches 的整体体验非常满意。我想要一款在网上很多地方都售空的特定手表,Creation 不仅有这款手表的库存,而且价格也很优惠。手表很快就到了,每当我对订单有疑问时,Creation 的沟通都非常好。我肯定会再次从 Creation Watches 购买。

CreationWatches 回复2026-08-02

Dear Daniel, Thank you for sharing your wonderful feedback with us. We are delighted to know that you found the specific watch you were looking for at a competitive price and that it arrived promptly. We are also pleased to hear that our communication and support met your expectations throughout the ordering process. We always do our best to make every purchase experience smooth, reliable, and enjoyable. We truly appreciate your trust and look forward to serving you again in the near future. If you have any questions, please contact us at [email protected]. Best regards, Sally

产品信息不完整,售后解决方案令人失望

我很少留下负面评论,但我相信这种经历值得详细记录,以便未来的买家(尤其是手表收藏家)能够做出明智的决定。 我从 CreationWatches 购买了一块 Seiko SNKE01J1。产品清单并没有具体说明手表的一个重要特征:日轮语言。正如许多收藏家所知,该参考配备了英语/阿拉伯语日轮,而我专门寻找英语/日语配置。 如果此信息包含在列表中,我根本就不会下订单。 因为我住在意大利,所以我还支付了 55.92 欧元的进口关税和税费,这些费用仅仅是因为我购买了未公开完整规格的产品而产生的。 公平地说,我想区分两个不同的问题。 我收到的手表不是假货,没有损坏,也没有错误的型号。 然而,这不是问题。 真正的问题是,尽管这一特性与收藏家和爱好者高度相关,但产品描述中完全忽略了这一特性。有趣的是,其他销售完全相同参考的零售商明确提到了日轮语言。 经过长时间的电子邮件交流后,CreationWatches 自己承认: * 天轮语言是收藏家关心的特征; * 他们的列表没有提及它; * 由于我的投诉,他们会为未来的客户更新他们的产品信息。 换句话说,我的投诉被认为是有效的,足以改变他们未来的列表。 尽管承认存在遗漏,但提供的商业解决方案仅限于: * 退回手表以获得退款(但我仍然需要处理不便和海关手续),或者 * 保留手表并获得 10% 的善意退款。 经过几轮讨论,这仍然是他们的最终立场。 我接受了善意退款,因为我决定保留手表,但我不认为它充分反映了不便、不必要的进口成本或解决问题所需的时间,而这些问题本来可以通过在产品说明中添加一行来避免。 最让我失望的不是钱。 这是原则。 良好的客户服务不仅仅是在问题发生后礼貌地回应;它是在客户购买之前提供完整且准确的产品信息。 CreationWatches 在整个通信过程中都很有礼貌,我很感激他们在我的案例后改进了他们的列表。 不幸的是,这种进步对我来说来得太晚了。 如果您购买的是便宜的手表,并且不关心小规格细节,那么您可能会获得完美满意的体验。 然而,如果您是一位收藏家,注重参考特定的细节、区域配置、语言轮、手链或其他细微的变化,我强烈建议您在购买前独立验证每个规格 - 即使列表看起来很完整。 希望我的经验能帮助以后的买家避免同样的情况。

CreationWatches 回复2026-07-30

Dear Francesco, Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate your understanding and your patience throughout our communication regarding your Seiko SNKE01J1 order. We completely understand your perspective as a collector and acknowledge the importance of specific details such as day wheel configurations when selecting a watch. We regret that this particular specification was not clearly mentioned in our product description at the time of your purchase. Your feedback was valuable, and we have reviewed this matter internally to improve the information provided for future customers. As explained during our correspondence, the Seiko SNKE01J1 supplied from our available stock is manufactured with the English/Arabic day wheel configuration. The watch delivered was the correct model and authentic Seiko product; however, we understand that the missing specification detail affected your purchasing decision. Regarding import duties and taxes, these charges are determined and collected by the destination country's customs authorities and are unfortunately outside our control. We appreciate your acknowledgment of our efforts to assist you and your understanding of the goodwill solution provided. Customer feedback like yours helps us continuously improve our service and product information. Thank you again for sharing your experience, and we hope to have the opportunity to serve you again in the future. Kind regards, Sally

快速高效的服务

CreationWatches 回复2026-07-30

Dear Anthony, Thank you for sharing your positive feedback with us. We are delighted to know that you were satisfied with our service and found the overall experience quick and efficient. We always strive to make every purchase process smooth and convenient for our customers. We truly appreciate your support and look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best Regards, Sally

我从法国买了一块手表

我从法国买了一块手表。该产品看起来是正品。我的手表 5 天后到达,包裹追踪良好。但请注意,需要支付的海关费用并未预先提及;就我而言,一块价格超过 800 欧元的手表,价格约为 160 欧元。

CreationWatches 回复2026-07-30

Dear Monsieur, Thank you for taking the time to share your feedback with us. We are pleased to hear that your watch arrived safely, within the expected timeframe, and that you were satisfied with the packaging and tracking updates. We truly appreciate your kind words regarding the authenticity of your purchase. We would also like to clarify that customs duties and taxes are determined by the customs authorities of the destination country and are not included in the product price unless a duties/taxes pre-paid shipping option is selected. These charges can vary depending on the country, product value, and local regulations, and unfortunately, we do not have control over the amount applied. We appreciate you sharing your experience, as it helps other customers better understand the international purchasing process. Thank you again for your support, and we look forward to serving you again in the future. Best Regards, Sally

交货快。

CreationWatches 回复2026-08-02

Dear Oliver, Thank you for your positive feedback. We are pleased to know that you were satisfied with the fast delivery of your order. We always do our best to ensure a smooth and reliable shopping experience for our customers. We look forward to serving you again in the near future. If you have any questions, please feel free to contact us at [email protected]. Best regards, Sally

送货服务及价格

优质的服务、价格和快速的交货。大量信息和结构良好的网站。

CreationWatches 回复2026-08-02

Dear Vadon, Thank you for your wonderful feedback. We are pleased to know that you were satisfied with our service, competitive pricing, fast delivery, and the information available on our website. We always do our best to make the entire shopping experience smooth, clear, and convenient for our customers. We look forward to serving you again in the near future. If you have any questions, please contact us at [email protected]. Best regards, Sally

到现在为止都是运气好才遇到这家公司的……

幸运地遇到这家公司,到目前为止订购了 2 块手表,服务也很棒。

CreationWatches 回复2026-08-02

Dear Jose, Thank you for your kind feedback. We are delighted to know that you discovered our store and have already placed two orders with us. It is wonderful to hear that you were pleased with our service. We always do our best to make every shopping experience smooth and enjoyable. We look forward to serving you again in the near future. If you have any questions, please contact us at [email protected]. Best regards, Sally

简单、轻松、专业

网站易于浏览。良好的交易和简单的购买。手表发送很快,到达时状况良好。

CreationWatches 回复2026-07-30

Dear John, Thank you for taking the time to share your positive feedback. We are pleased to hear that you had a smooth shopping experience and found our website easy to use. It is wonderful to know that you were satisfied with the purchase process, delivery speed, and the condition of your watch upon arrival. We always do our best to make every customer experience simple and convenient, and we truly appreciate your support. We look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best Regards, Sally

全方位大交易

全方位的大交易。 卖家信守诺言,商品与广告一致,交货迅速。会再次购物。

CreationWatches 回复2026-07-28

Dear Julia, Thank you for taking the time to share your positive feedback. We are delighted to know that you had a great overall experience, that the item arrived as advertised, and that the delivery was prompt. Your kind words about our reliability and service are truly appreciated. We always do our best to make every transaction smooth and satisfactory, and we look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best regards, Sally

21 美元关税

21 美元关税。如果我知道我就不会买。网站上没有任何关于他们的政策的内容。永远不会再购买。

CreationWatches 回复2026-07-30

Dear Sanane, Thank you for your feedback. We're sorry to hear about your concerns regarding the $21 duty charge. Our product prices do not include VAT or TAX, and customs duties are determined by your local authorities. This information is available on our website, specifically on product pages next to shipping options, and in our terms and FAQs. We cannot predict these charges as they are at the discretion of your country’s customs authority. While we cover shipping fees, import duties are the buyer's responsibility. Please contact our support team at [email protected] with your order details for further assistance. Thank you for your understanding. Best regards, Sally

优秀的产品系列

优质的产品系列、及时的交货和超值的价值......您还能要求什么

CreationWatches 回复2026-07-30

Dear Damien, Thank you for taking the time to share your positive feedback. We are delighted to know that you were happy with our product range, delivery service, and overall shopping experience. We always strive to make the entire process smooth and convenient for our customers. We truly appreciate your support and look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best Regards, Sally

完美的条件很棒的服务

CreationWatches 回复2026-07-28

Dear Landon, Thank you for taking the time to share your positive feedback. We are delighted to know that your watch arrived in perfect condition and that you were pleased with our service. We always strive to make every shopping experience smooth, reliable, and satisfactory. We truly appreciate your support and look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best regards, Sally

虽然有点问题但是体验很好

交货时间还可以,手表和表带都很完美,但是自动手表需要很长时间充电并且很快就会丢失,但是一旦戴上就没有问题了。价格实惠。

CreationWatches 回复2026-07-28

Dear Richard, Thank you for sharing your feedback with us. We are pleased to know that the watch and band arrived in perfect condition and that you were satisfied with the price and overall experience. However, we sincerely apologize for the inconvenience caused by the watch taking a long time to build up power and losing its charge quickly. Our team has already contacted you to request some additional information so that we can investigate the issue properly. We kindly ask you to respond to their message at your earliest convenience, as this will help us review the matter thoroughly and provide you with the appropriate assistance. Alternatively, you may contact us directly at [email protected], and our team will be happy to assist you. Thank you for your patience, understanding, and cooperation. Best regards, Sally

正如描述的那样,交货快捷,非常好……

正如所描述的,快速交货,优质的客户服务,强烈推荐👍。

CreationWatches 回复2026-07-28

Dear Raymond, Thank you for taking the time to share your positive feedback. We are delighted to know that your order arrived quickly, exactly as described, and that you were pleased with our customer service. Your recommendation means a great deal to us. We always do our best to make every shopping experience smooth and satisfactory, and we look forward to serving you again in the near future. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best regards, Sally

手表按照描述到达,并于…

手表按描述准时到达。简单直接的交易。下次我在寻找新手表时,我肯定会再次访问这家公司。

CreationWatches 回复2026-07-28

Dear Glenn, Thank you for taking the time to share your positive feedback. We are delighted to know that your watch arrived on time and exactly as described, and that you found the entire transaction easy and straightforward. We always strive to make every shopping experience smooth, reliable, and convenient. We truly appreciate your trust and look forward to serving you again when you are ready to purchase your next watch. Should you have any questions or require any assistance, please feel free to contact us at [email protected]. Best regards, Sally

进口关税和管理费 30 瑞士法郎退款

Hello Creation 手表,当您订购手表时,实际上并不清楚该手表是否来自新加坡。我订购了两只手表,我很喜欢这些手表,但买一只我需要支付大约 30 瑞士法郎的关税和管理费。对于第二个也是如此,但是当尝试付款时我无法付款,所以它似乎已经由您支付(?)您知道吗?所以我花了很长时间尝试付款但没有成功,您能退还我 30 瑞士法郎吗?应该更好地注明,以防有或没有关税和管理费,因为手表突然贵了 30 瑞士法郎,所以我可以选择在瑞士购买,这样我就没有额外的费用。感谢您提供反馈。亲切的问候

CreationWatches 回复2026-07-28

Dear Ruud, Thank you for sharing your feedback. We appreciate your comments and are glad to know that you like the watches you ordered. We would like to clarify that our company is based in Singapore, and all our watches are shipped from there. We apologize if this was not clear during your purchase process. Regarding the customs duties and administration fees, these are determined by your local customs authorities, and we unfortunately do not have control over them. We understand your concern about the additional CHF 30 fee. If one of the payments appears to have been processed already, we recommend checking with your local customs office for confirmation. We strive to provide clear information on our website regarding potential duties and fees. However, we will take your feedback into account to improve our communication on this matter. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We are here to help. Thank you for your understanding and for choosing Creation Watches. Kind regards, Sally

完全没有问题

完全没问题,手表几天之内就到达了全球各地。运输过程中沟通良好,产品非常好!

CreationWatches 回复2026-07-26

Dear R Wolsey, Thank you for sharing your positive feedback. We are delighted to know that your watch arrived within a few days and that you were pleased with the communication provided throughout the shipping process. It is also wonderful to hear that the product met your expectations. We always strive to make every shopping experience smooth, reliable, and satisfactory. We truly appreciate your support and look forward to serving you again in the near future. If you have any questions, please feel free to contact us at [email protected]. Best Regards, Sally

从订购到……的良好沟通

从订购到交货的良好沟通,交货时间非常快,价格也很优惠。非常感谢

CreationWatches 回复2026-07-26

Dear Paul, Thank you very much for your kind feedback. We are delighted to know that you were pleased with our communication throughout the entire process, from placing your order to receiving the delivery. We are also glad that you appreciated the fast delivery and competitive price. We always strive to provide a smooth, reliable, and satisfactory shopping experience. We truly appreciate your support and look forward to serving you again in the near future. If you have any questions, please feel free to contact us at [email protected]. Best Regards, Sally