Hello Justin,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regard,
Crucial
Hello Justin,
I’m very sorry about the situation. I understand that it caused you a lot of trouble. We have escalated this issue to our internal team. We will update on your registered email as soon as I get we get response from our internal team.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello,
Thank you for reaching out to us.
I truly regret the challenges you’ve been dealing with, and I understand how frustrating and inconvenient this situation must be for you. we genuinely appreciate your patience as we work toward a resolution. we’ve reached out to our internal team once again for an update on your login issue. As soon as I receive any new information, I will notify you via email.
Thank you for your understanding—I truly value your patience and cooperation.
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Joseph,
We are very sorry to know that you still do not have update regarding your replacement order. We completely understand the frustration that comes with a setback like this. We are reviewing the RMA details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Steve,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
G
Grig Val · 写过 1 条评价 · 体验于 2025-04-02 ·
★★★★★
X10 Pro SSD密码安装
X10 Pro SSD密码安装
请小心 Crucial 的外部 SSD。至少是X10 Pro。他们没有密码设置选项。仅当您从制造商下载特殊程序时才能设置密码。但它仅下载到计算机的 C: 驱动器上,而不下载到 SSD 上。要将带有SSD的文件传输到另一台计算机,或者至少在另一台设备上打开它们,必须在那里安装同一制造商的特殊程序。这就是我在技术支持中被告知的。接下来的每个设备也必须安装此程序。我将它与我之前的三星 SSD 进行比较 - 密码已在设备本身上设置和打开,没有问题。
我将退回 X10 Pro 并购买经过验证的设备。
Crucial.com 回复2025-04-04
Hello Grig,
We are very sorry to know that you are facing issue to set password on yoru external drive. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Huge,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Mark,
We are very sorry to know that you still do not have update regarding your RMA. We completely understand the frustration that comes with a setback like this. We are reviewing the RMA details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Updated Response:
Hello Nora,
Thank you for sharing the requested information.
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.
Best regards,
Crucial Support Team
K
Keith Niager · 写过 1 条评价 · 已认证 · 体验于 2025-01-20 ·
★★★★★
一个多月前订购了一件商品...
一个多月前订购的一件商品仍然没有收到,也没有像我承诺的那样得到报销。曾不止一次与客户支持人员交谈过,对纠正这种情况几乎没有帮助,过去曾使用过这家公司,效果良好,但再也没有了!
这是我之前评论的更新。我购买的商品仍然没有得到报销。我收到了几封电子邮件,证实该邮件被视为无法送达,并在大约三周前被退回至关键邮件。经过多次电话并承诺报销即将完成后,我仍然没有收到钱。非常令人沮丧的是,我支付了 SSD 内存的费用,但没有收到。我已经验证了来自 important 的电子邮件,表明它已返回到 important,但我还没有得到退款。这是盗窃
Crucial.com 回复2025-02-12
Hello Keith,
We are very sorry to know that you still do not have update regarding your refund. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Victoria,
Thank you for sharing your feedback relating to your recent purchase from Crucial.
We apologies for the inconvenience you faced due to this order -
In order to resolve this concern, we are reviewing this order in propriety and we will get back you in next 24 hours.
Meanwhile, if you have any further queries, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Best regards,
Crucial Support Team
R
Robert G Maynard · 写过 1 条评价 · 已认证 · 体验于 2025-01-19 ·
Hello David,
We are very sorry to know that you do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hello Gerald,
We are very sorry to know that you still do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial