Danceandsway

Hello, Sorry that Hawaii is not in our shipping list. Our team has sent you an email and will further help you with this issue. Please kindly check your inbox and spam folder of the email used to place the order earlier. Thank you for your time and understanding. Best, [Danceandsway.com]

Hello, We’re sorry to hear that you are dissatisfied with your experience. To clarify, the order was delivered within about 15 days, not over a month. We also want to clarify that our team did not refuse your request; we requested the necessary photos in order to properly assess the case in line with our return policy. In some instances, additional images are required when initial submissions cannot be clearly reviewed. Our return process follows the policy agreed at the time of purchase, and we are only able to proceed once the required information is provided and can be properly verified. We regret the frustration this situation has caused, but we have acted in accordance with our stated procedures. For more assistance, you can email us at [email protected] Best, [Danceandsway.com]

Hi Lisa, Thank you so much for your kind feedback — we’re glad to hear the shoes arrived on time and that you’re happy with them. Wishing your son’s wedding a wonderful celebration 💛 Regarding the buckle, our customer service team will be happy to guide you if you need help. Please feel free to contact us at [email protected] anytime. Best, [Danceandsway.com]

Hello, We’re sorry to hear that the shoes did not meet your expectations in terms of comfort and stability. We take product quality and customer feedback seriously, and we regret that your experience has been disappointing. Our support team has been assisting you in line with our return policy, and we aim to respond to all customer inquiries as promptly as possible through our service channels. The return guide has been sent via email, and you may make the return accordingly. For more assistance, you can email us at [email protected] Best, [Danceandsway.com]