Dermstore（www.dermstore.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 202 条用户评价，属于活动与娱乐分类，口碑良好。76% 的评价为 4 星及以上，14% 为 1 星；商家回复了 86% 的差评。数据最后更新于 2026-08-10。
网站易于访问/导航。喜欢免费 2 天送货服务。有我所有喜欢的品牌。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
在经历了数字软件实验室的经历之后，我觉得有必要警告其他人。 我聘请了该公司来重建我的网站，并得到了管理我帐户的个人的众多承诺。基于这些承诺，我为从未交付的服务额外支付了 500 美元。付款后，我的电话和电子邮件在很长一段时间内无人接听。 当我最终联系到公司的工作人员时，我被告知处理我帐户的两名员工造成了问题，并且已不再在公司工作。然而，尽管承认这些员工已经离开，Digital Software Labs 仍拒绝退还我已支付的 500 美元。我只是被告知发生的事情已经“过去”了，他们不会报销我的费用。 这次经历中最具毁灭性的部分是在重建我的网站期间失去了多年的工作成果。数百页的原创内容消失了，其中包括文章、视频、访谈以及花费数年时间创作的书籍相关材料。最终我被告知内容无法恢复。 更糟糕的是，我仍然无法控制自己的网站。我无法进行更改或更新，因为我没有管理访问权限。当我联系托管公司寻求帮助时，我被告知他们无法授予我访问权限，因为数字软件实验室控制着托管帐户。尽管我一再请求所有权或管理访问权限，以便我可以管理自己的网站，但我的请求基本上被忽略了。 最终的结果是我为从未完成的服务付费，失去了多年有价值的网站内容，并且仍然无法完全管理或更新我自己的网站。 虽然我最终采访的一些员工很有礼貌，但该公司从未承担解决这些问题或纠正问题的责任。 我对任何考虑数字软件实验室的人的建议是：在允许任何人重建或迁移您的网站之前，确保您拥有自己的托管帐户、对您的网站拥有完全的管理访问权限并维护所有内容的独立备份。我希望在我把我的建议托付给他们之前有人给我这样的建议。
Hi Radhia, We're sorry to hear that you've had an unpleasant online experience. Unfortunately it appears that you have left your review for the wrong website. Your review is currently left for Dermstore, and I can confirm that we don't have any involvement with Digital Software Labs. We are an online retailer that offers luxury and dermatologist approved beauty products. We would truly appreciate if you could have your review moved to the correct site. If you have any questions or queries about Dermstore, then please don't hesitate to get in touch with our Customer Service Team. Kind Regards, Stephen
我知道我想要什么（EltaMD SPF）并且很容易找到它。我能够看到尺码选项并轻松购买。我一整年都用了很多防晒霜，很高兴发现有折扣
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我错过了物品，他们花了很长时间进行调查，很难联系他们的客户支持。当我第一次打电话给他们时，第一个代理没有提供帮助，并且“好吧，去下另一个新订单。”然后挂断我的电话。我回了电话，第二个特工更乐于助人和理解，但他无能为力，只能派去调查小组。已经两个多星期了，我还在等？？再也不会推荐这家网上商店了。糟糕的客户体验。购买需要您承担风险。
Hi Kelly, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Liam
我真的很喜欢销售和免费送货。这么多好品牌可供选择。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
易于订购。不定期推出各种促销活动。能够创建收藏夹列表。如果您创建会员信息，您将根据订单量累积积分，相当于适用于未来订单的美元。丰富的产品线。 （并且没有铺天盖地的营销电子邮件。）
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
网站和订购简单易懂。我已经通过 Dermaflash 进行了多次安全购买。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
用户友好的网站。 折扣代码随时可用
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我会毫不犹豫地再次从 Dermstore 购买。这是一个无缝的过程，我喜欢我购买的 Oribe 护发产品。谢谢你，德姆商店！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
退房真的很困难——我几乎放弃了。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
我被转到第三方网站使用我的健康 FSA 卡。该网站向我收取了 12 美元的“咨询费”，但之前或之后从未透露过具体费用。非常不诚实。
Hello, Thank you for leaving your review. I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah
然而，我订购了 1 件商品；当我检查我的购物车时，它说有 2 件商品，但没有关于第二件商品是什么的信息。 这导致我无法在没有额外步骤的情况下下订单： 1. 找出客户服务的电话号码，因为您的网站上没有列出号码 2. 花点时间拨打该号码，询问为什么显示为 2 项（您的网站上没有透露）。
Hello, Thank you for leaving your review. I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah
首次购买 15% 折扣的促销很难在现场申请。没有简单的方法可以从手机上的电子邮件中复制/粘贴它。然后它甚至不适用于我想购买的产品！如果他们不提供免费送货，我会直接从品牌网站购买。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
一个易于浏览的网站……喜欢在 Rakuten 获得 6% 的返利！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Dermstore 绝对是我用过的最差的应用程序。我害怕必须补充只能通过 Dermstore 购买的产品。它体积庞大，没有吸引力，而且超级烦人的是，使用奖励的选项不仅仅在结帐时被要求为理所当然的事情。
Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam
我很清楚自己想要什么，只是想下订单。 我当时很着急，什么也不想看。 填写了所有内容，太棒了，我收到了订单。我喜欢这个东西，等不及收到订单了。 我也需要Furterer专业驯服霜，但是你们没有带吗？
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
共 202 条符合条件的评价