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Dermstore

202 条评价

4.1202 条评价
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关于 Dermstore

数据更新
网站
www.dermstore.com
分类
活动与娱乐
所在地
United States · Hermosa Beach
状态
待认证
近 12 个月
202 条评价
差评回复率
86%(32/37 条)
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Dermstore靠谱吗?

Dermstore(www.dermstore.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 202 条用户评价,属于活动与娱乐分类,口碑良好。76% 的评价为 4 星及以上,14% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。

用户怎么说

订单取消,账户消失,没有任何解释?

我收到一条通知,称我的订单已被取消,且没有任何解释。当我尝试登录进行调查时,我被告知该电子邮件地址没有帐户,尽管我已登录帐户进行订单(我在结帐前查看了过去的购买情况)并且已在该电子邮件地址收到确认和取消通知,所以我知道我在该电子邮件地址下有一个帐户。老实说,我不知道现在发生了什么。买东西不应该这么难。

Dermstore 回复2026-07-27

Hello, We sincerely apologize for the frustrating experience you've had with your recent order and account access. It's certainly concerning to hear about the cancellation without explanation and the difficulty logging in, especially after receiving notifications. We understand how confusing and inconvenient this must be, and we regret that buying something from us has been so challenging. We are looking into this issue to understand what went wrong. A message has been sent to you. Kind regards, Liam

订单混乱 - 周末不支持

我订购了 Skinceuticals 组合装,但他们没有给我组合装,而是给我寄了两份维生素 C

Dermstore 回复2026-07-27

Hello, We appreciate you bringing this to our attention. We are very sorry that you received the incorrect items and will ensure this is resolved. A message has been sent to your account. Kind regards, Liam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

我获得产品没有问题...

我可以毫无问题地获得我需要的产品,并且随时可用

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

V
Vicky Vo · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

当我联系时,事情变得又快又容易……

当我致电 Dermstore 联系客户服务时,一切变得又快又容易。 代表们很令人愉快并且乐于助人。 谢谢。

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our customers. Your feedback helps us maintain and improve our services, and our team is always happy to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us through your account. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

B
Best Day Ever Austin, Loyce Dettman · 写过 6 条评价 · 已认证 · 体验于 2026-07-25 ·

很棒的产品

真正满足我需求的优质产品。在线订购很简单,而且我喜欢奖励积分!

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

J
Jenny · 写过 1 条评价 · 已认证 · 体验于 2026-06-21 ·

易于订购

轻松订购,快速发货

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

在授权的网上购物...

在 Skinceuticals 授权经销商处进行网上购物是令人欣慰的。有折扣是一个很大的好处。该网站非常用户友好。

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

B
BonnieR · 写过 12 条评价 · 已认证 · 体验于 2026-07-23 ·

轻松的在线订购和优秀的客户......

轻松在线订购和出色的客户认可计划

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

B
Beth · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

该网站很容易浏览并且……

该网站很容易浏览,我的产品很快就到达了。爱它。

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

S
Sandy · 写过 2 条评价 · 已认证 · 体验于 2026-07-23 ·

可用且价格合理

我的所有产品都有货并且价格合理。

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

K
Kevin Clark · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

承载顶级产品

携顶级产品!提供折扣,免费送货。

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

轻松且希望快速运输

轻松且希望快速运输。提供丰富的产品线。请快速发货

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

H
Heidi Hessenbruch Ledford · 写过 10 条评价 · 已认证 · 体验于 2026-05-14 ·

快速运输

快速运输。最好的品牌品质!多年来一直在 Dermstore 购物!

Dermstore 回复2026-07-29

Hello, Thank you for leaving your review! It's always a pleasure to receive feedback like this from our loyal customers. Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments. If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help. Take care, and have a wonderful day! Best regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

订购我的产品真的很容易......

订购我的产品真的很容易,我期待按时收到状态良好的产品! 迫不及待地想尝试一下。

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

L
Lindsey W · 写过 3 条评价 · 已认证 · 体验于 2026-03-05 ·

总是很棒的经历!

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Jessica Hebert Madison · 写过 8 条评价 · 已认证 · 体验于 2026-07-15 ·

我爱德姆商店

我爱德姆商店!多年来它一直是我的首选

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

切勿将本网站用于任何…

切勿使用此网站进行任何购买!!!! 客户服务很粗鲁而且没有帮助,告诉我他们不负责召回或重新安排我一小时前完成的送货,因为他们说我只有 2 分钟的时间。 基本上我应该在下订单时注意 - 现在两次将价值超过一百美元的产品交付给我女儿在不同的州,而她不在国内 - 他的地址不是我帐户上的默认地址! 我永远不会再使用它们。 刚刚直接从 Dermalogica 和 Skinceuticals 订购。 后来的 DRMSTORE - 我所有的 $$$$ 不再给你了。

Dermstore 回复2026-07-23

Hello Sheilah, We are truly sorry to hear about your frustrating experience with our customer service and the delivery issues you've encountered. We understand how upsetting it must be to have orders delivered incorrectly, especially when it involves a significant amount. We appreciate you bringing this to our attention and will use your feedback to improve our services. A message has been sent to your account. Kind regards, Liam

V
Virginia C. L. · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

很容易找到我需要的东西

真的很容易找到我需要的东西。 价格非常合理,我可以使用我的 Fidelity Health & Benefits 卡进行购买。

Dermstore 回复2026-07-21

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

F
Frances Walton · 写过 1 条评价 · 体验于 2026-07-21 ·

获得帮助的速度是……

获得帮助的速度被极大地延迟了。当我与经纪人交谈时,她并没有过来解决这个问题,只是开始告诉我再给一天时间。我必须回信以求理解,她说,这是他们的完整时间表。没有其他细节。我的问题没有解决。这让我的嘴里留下了不好的味道。我仍然没有收到订单,而且已经过去几周了。

Dermstore 回复2026-07-23

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

差价折扣凯斯

差价折扣

Dermstore 回复2026-07-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia