Dreamstime

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Thank you for your review!

Dear Alasdair, I'm truly sorry to hear about your recent experience. We take issues like these very seriously and want to address your concerns promptly. Our trial should be seamless and transparent, and it's concerning to hear about difficulties with cancellation and unauthorized transactions. We recommend contacting our support team immediately at [email protected] so we can investigate this matter and ensure your card details are secure. Please know we are committed to protecting our customers' information and will take all necessary steps to resolve this issue. Thank you for bringing this to our attention. Your feedback is crucial to us, and we're here to help. Warm regards, Dreamstime Customer Support Team

Thank you for your review!

Dear Carl-Emil, I'm sorry to hear about your experience and understand your frustration. Our goal is to provide a seamless and valuable service, so it’s concerning to hear that wasn't the case for you. Canceling a subscription should be straightforward, and I apologize if it wasn’t. We appreciate your feedback on the watermarking, and we're reviewing our processes to enhance clarity and user experience. Please reach out to our support team at [email protected] so we can assist you directly with any unresolved issues. Thank you for your patience and for bringing this to our attention. Best regards, Dreamstime Customer Support Team

our free photos collection is here https://www.dreamstime.com/free-photos

Thank you for your review!

Thank you for your review!

Thank you for your review!

Hi Holly, We updated our wordpress plugin, please use latest version and confirm that everything functions as intended.

Thank you for your review. Our site provides access to a free trial plan for premium images that allows you to download free high-res comp images and after you upgrade your plan the images will have their watermark removed. This is a trial plan and comp images are the norm in the stock photography industry for test purposes. We also provide a free section, https://www.dreamstime.com/free-photos where you can download a certain number of images for free or upgrade for unlimited downloads (over 1 million) at a very low monthly price. Since our website caters the largest community in the world we simply cannot provide all content for free, because we have to pay the bandwidth costs and, most importantly, the photographers who create and upload the content. Thank you for your patronage, please email us if you need extra information about the above or about our discounts.

Thank you for your review!

Thank you for your review!

I'm sorry to hear about your experience. It seems there was an issue with the trial [email protected] directly to help resolve this matter and assist you with canceling your subscription. We value your feedback and want to ensure that your concerns are addressed promptly.

thank you for your review!

Thank you for your review!

Hi , We’re sorry to hear your experience didn’t go as expected. A free trial should give you a smooth introduction to the platform, and we understand how frustrating it is when that doesn’t happen — especially when you’re unable to get timely support. We’d really like the opportunity to look into what happened with your account and help resolve the issue. Please contact us at [email protected] with the email address linked to your account, and our team will investigate this for you as quickly as possible. Thank you for your feedback — it helps us improve both our service and support experience. Best, The Dreamstime Team

Thank you for your review!

I'm truly sorry to hear about this situation. It sounds like there might be an issue with your account. Please contact our customer support team at [email protected] immediately so we can investigate and resolve this for you. We're committed to helping you and ensuring your concerns are addressed.

I'm really sorry to hear about this issue. Please contact our customer support at [email protected] so we can address your concerns and initiate a refund promptly. We value your feedback and want to resolve this matter to your satisfaction.