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车辆与交通

Drive lah

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405 条评价

3.7405 条评价
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关于 Drive lah

数据更新
网站
www.drivelah.sg
分类
车辆与交通
所在地
新加坡
状态
待认证
近 12 个月
202 条评价
差评回复率
49%(49/100 条)
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商家自述

As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access

以上内容由商家自行提供,未经平台核实。

Drive lah靠谱吗?

Drive lah(www.drivelah.sg)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 405 条用户评价,属于车辆与交通分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 49% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

You can do better~!

It is quite easy to use the website but it can be better when they have iron out the search and filter functions. The live chats were very helpful though, they responded almost immediately. Great Job guys.

Drive lah 回复2021-01-29

Thanks Raymond. We are always trying to improve and this feedback helps.

Great platform

The website and the app is difficult to enter the day and time. Laggy and sometimes it does not work well. If this can be improve, you deserve 5 stars!

Drive lah 回复2021-01-29

Thank you for your feedback. We are working to fix the lag which happened due to high traffic in Jan.

Almost perfect

I would say everything is almost perfect. Especially the process of booking till returning. Something they need to improve on is their app and website too. Like my personal dashboard, I don't really see all the car the i have press liked button. It will be easier for the me so that I won't keep browsing for the car that i want. As in i have my few personal favourite on top of alot of great cars they offer

Drivelah is a great platform for…

Drivelah is a great platform for renting cars and definitely one of my go to. However the app and laptop interface can be much better, as the chats are quite laggy and bookings take a while to be processed. Search engine can definitely be improved, it cab be quite tedious looking for cars based on location especially. There should also be a feature to allow us to check how early or late we can book the car. Some cars need 1 day advance notice, some maybe only 2 hours. Please also add a feature to allow insurance coverage for an additional driver.

Customer service

Most of the time, WhatsApp to you no response. Customer service officer speak kind of US slang English... Which I can't understand

Drive lah 回复2020-11-19

Mr Tan. We are extremely sorry for this experience. Someone will be in touch with you on priority. Kindly share your email id / user I’d for us to reach you.

Always cannot find any car near my…

Always cannot find any car near my place. But I have a host. Her car near my place. I always need to click on my history and look for her car then I can make the reservation. I had feedback to drivelah. Your reply will look into. But more then 2 month, problems never solve.

Trip & processing fees make long…

Your trip & processing fees make long term rental more expensive than the usual car rental companies.

Drive lah 回复2020-11-19

for long term rentals we have special fees and hosts offer discounts, making our long term rentals cheaper than anywhere else. Check out Drive lah Flex coming very soon!! We can help you get cars now from less $1000 per month total price. If you send us your email ID or phone number we will reach out to you to help you find the car you need.

App requires improvement

App requires improvement. Mobile app lacks features such as calendar access to edit car availability dates. There should be more flexibility and options for host to adjust per day or 8 hour bookings. Especially for limiting booking period to within the day itself. E.g. 8am to 8am and not allowing 10pm to 10pm.

Dravelah

Dravelah! is a good way to reach out to keen drivers who's looking to rent cars. But having only a website to initiate the transaction is inconvenient. Its Drivelah! app has many limitation and is not working the way its users wanted. Otherwise, Drivelah! In overall would be a perfect platform.

Can be improved

Overall great app but some of the features can be improved. For eg. as a car owner , I feel it’s better if we can have the option to have a booking at least between 12-24 hours in advanced . We cannot be at home the whole day and we will need time to pump petrol and wash the car for the hirer. Last minute booking cause a lot of inconvenience for us. Secondly, I feel drivers should be more protected as there are always customers that are kind of troublesome. For example . Return car without pumping full petrol or damaging car interior fixtures or ornaments. There should be a penalty in place for hirers or even for drivers.

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