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Ecmsglobal

31 条评价

1.431 条评价
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关于 Ecmsglobal

数据更新
网站
www.ecmsglobal.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
31 条评价
差评回复率
0%(0/28 条)
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Ecmsglobal靠谱吗?

Ecmsglobal(www.ecmsglobal.com)在 OK.one 的综合评分为 1.4 分(满分 5 分),基于本站收录的 31 条用户评价,属于商业服务分类,口碑较差。87% 的评价为 1 星,差评比例偏高;商家尚未回复差评。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers frequently complained that expensive packages never arrived, were left in random places, or were sent to completely wrong locations without notice. People also stated that tracking updates remained inactive for weeks while orders stalled in transit or at international customs facilities. Many individuals struggled endlessly to contact support teams or receive any helpful explanations regarding their missing items. Some reviewers were happy with the fast shipping speeds when international orders moved smoothly through customs warehouses. A few customers also noted that items eventually arrived in good condition within a surprisingly short timeframe.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Ordered through Amazon Nov 25

Ordered through Amazon Nov 25. Nothing delivered. Tracking said it was running late. Emailed ECMS twice with the order number. No response. Amazon said that too long had past and couldn't issue refund. A bit more complaining got me a refund on to an Amazon gift card. I feel like a crime has been committed somewhere.

ECMS - Non delivery of parcels

Non delivery of my Amazon Haul parcel which just sits at Heathrow London Airport. Amazon Customer Services tried to get delivery by priority today but have no response to their contact either. I shall try claim a refund from them. But Amazon you need to dump this company for deliveries as they do not comply.

Avoid ECMS Express / Global

ECMS were given my Amazon Haul package to ship from China to the UK. I ordered a number of Christmas gifts on the 27th November. They parcel left the courier facility on the 29th November, arriving in the UK on the 5th December, where since it has been stuck at customs. I know this isn’t an issue with the courier, but I’ve not heard anything from them regarding this, and how it’s going to be resolved. I reached out initially on the 17th December, no response. I followed up the next day, still no response. I then forwarded onto all email contacts they showcase on their website. No response also. I tried calling the various numbers, but the phone cuts out after you select an option. Then on the 18th December, I’ve found a HR email contact based in the U.S. who I forward the email chain on to. This seems to have got through to someone, as of the 22nd December I’ve had a response, but it’s just them saying they’ve forwarded onto the relevant department to get back in touch with me. Turns out, they’re the same department I originally reached out to on the 17th. 24hrs have passed and still no resolution. Still no Christmas gifts and with it being Christmas Eve tomorrow, I don’t hold much hope in receiving the parcel in time. I’ve relayed all this information onto Amazon who have apologised on their behalf, and have taken note of it all to add to their file of the company. If you have a choice to use this company for shipping your goods… don’t.

Lost parcel

Originally paid for a parcel to be shipped through ECMS. For unknown reasons, ECMS delegated the shipping to UniUni, who has since failed to deliver the parcel. At present, he parcel has been MIA, in a state of "out for delivery" for ~143 hours. Neither UniUni nor ECMS have adequately responded to inquiries regarding the location or status of the parcel.

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