eFax（www.efax.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 100 条用户评价，属于健康与医疗分类，口碑良好。78% 的评价为 4 星及以上，19% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
也许是我七年多来经历过的最好的客户服务。 这位女士一直在帮助我，直到我所犯的多个错误得到纠正，并且我将来陷入困境的可能性已经降到最低。
Thank you so much for your excellent feedback, Howard. We are very happy to hear that our support provided you with excellent assistance and we appreciate you for your time in sharing your experience with us. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
如果不打电话或与某人交谈，就不可能取消该服务。由于我无法联系某人取消订单，我多次被收取费用。当我这样做时，他们试图敦促我继续为我提供折扣服务。他们有不退款政策，尽管我一直在尝试发送电子邮件并使用在他们的取消链接上不起作用的聊天链接，但我仍然被收取了一个月的费用。还有很多其他选择。我不会再使用这项服务。
Hello Kristen, This is not the experience we want you to have. If you have not yet contacted our Phone Support team at 1-800-878-7151 or reached out through our Online Chat Support, or if you are unable to speak with one of our support representatives, please feel free to email us at [email protected] with your account details. We will be happy to further assist you and help resolve any issues you are experiencing. Sincerely, eFax Support Team. ^MQ
于是我上网尝试通过互联网注册 eFax，他的公司首先成为赞助商。应该是一个危险信号。我注册了，但没有使用他们的产品，因为我意识到这对我来说似乎不合法，所以我点击了取消按钮，但它不允许我取消。经过几次尝试联系他们并使用他们不回电的回拨功能后，我尝试退还我的钱。他们说，即使你从未使用过他们的产品，他们也不会退款。如果我可以给出否定的话我会的。
Hello Renny, This is not the experience that we wish you to have. If you have not reached out to our Phone support at 1-800-878-7151 or via our Online Chat support, please feel free to message us at [email protected] with your account details and we would be happy to assist you in regards to your account. Sincerely, eFax Support Team. ^RA
Thank you so much for your wonderful feedback, Carlos. We are very happy to hear that our service was helpful for your business. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
更新：该公司终于联系了我。经过多次反复讨论，他们最终将我的退款请求转发给了他们的财务部门。不过，他们也提出了警告，称：“由于已经存在公开负面评论，因此可能不利于您的礼节性请求。” 对我来说，这感觉像是一种不道德的尝试，迫使我删除我的评论，这违反了大多数评论平台的精神（通常是服务条款）。我不会因为受到贿赂或威胁而保持沉默。一旦我的退款处理完毕，我将更新我的评论以准确反映我的整个体验 - 不是因为他们的胁迫，而是因为消费者应该得到完整的真相。 糟糕的客户服务。当我在试用期内取消服务时，他们向我的帐户收取了一个月的费用，因为他们无法将传真发送到我尝试的号码。多次联系客服要求退款，但多次推后，要处理，现在信用卡纠纷的时间已经过去了，他们也不管了。 这是一种诱饵和转换诈骗服务。 客户服务很粗鲁而且没有帮助。
Hello Majid, This is not the experience that we wish you to have. If you have not reached out to our Phone support at 1-800-878-7151 or via our Online Chat support, please feel free to message us at [email protected] and We would be happy to assist you in troubleshooting and reviewing your account. Sincerely, eFax Support Team. ^RA
Megha 非常乐于助人、友好且熟练。她演示了如何从我的电子邮件发送传真。
Thank you so much for your wonderful feedback, Melinda. We are very happy to hear that Megha was able to assist you with our service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
明非常有帮助。 我的帐户已被关闭，他重新激活了它并收取了我的年费。 花了很长时间，他很有耐心。 很棒的员工！
Thank you so much for your excellent feedback, Rex. We are happy to hear that Minh provided you with excellent support and if you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Sincerely, eFax Support Team. ^RA
艾拉是我的客户服务代表，她非常乐于助人，信息丰富。
Thank you so much for your wonderful feedback, Grace. We are very glad to hear that Ella provided you with excellent assistance regarding our service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team ^RA
客户服务代表非常出色地解决了我的问题。她发现了问题并立即解决了问题。向企业社会责任致敬！
Thank you so much for your wonderful feedback, Catherine. We are very happy to hear that your issue was promptly resolved by our Support Team! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team. ^RA
优质的客户服务，代理商根据我的预算向我推荐了新计划。太棒了！
Thank you so much for your wonderful feedback, Yamile. We are very glad to hear that Iraia provided you with great assistance regarding your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team ^MQ
我在客户服务行业工作了 20 多年，今天我对伊丽莎白的专业态度、耐心和知识感到非常满意。她做了你们教她为顾客做的事情，让我平静下来。我很高兴，非常感谢。
Thank you so much for your wonderful feedback, Renee. We are very glad to hear that Elizabeth provided you with great assistance regarding your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team ^MQ
良好的沟通。我的请求得到了及时、友好和专业的处理。
Hello Ken Bro, Thank you so much for your wonderful feedback. We are very happy to hear that your request was handled promptly, friendly and professionally by our Support Team! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks you. eFax Support Team ^MQ
绝对可怕的服务。他们的游戏显然是为了让你注册，然后继续产生费用。
Hello Ross, This is not the experience that we wish you to have. If you have not reached out to our Phone support at 1-800-878-7151 or via our Online Chat support, please feel free to message us at [email protected] and We would be happy to assist you and resolve any issues you may be experiencing. Sincerely, eFax Support Team. ^MQ
我是电子传真新手，因此当我的帐户被锁定时，我认为这可能是用户错误。我打电话给技术支持，Minh 非常乐于助人，解锁了我的帐户并向我展示了他们的旧系统，该系统在我的计算机上比他们新升级的系统运行得更好。 我非常感谢 Minh 的专业精神和帮助。 今后我将继续使用电子传真。 我建议任何遇到问题的人致电技术支持。 他们交付。
Thank you so much for your feedback, K Peters. We are happy to hear that Minh was able to assist you with your technical issue and if you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Sincerely, eFax Support Team. ^RA
EFAX 是一种在世界各地接收和发送文档的简便方法。
Hello James, Thank you for the wonderful 5-star review! We’re delighted to hear that eFax has made it easy for you to send and receive documents around the world. Your feedback means a lot to us, and we’re glad to know the service is working well for your needs. If you ever need any assistance, please don’t hesitate to reach out to us at [email protected]. Our team will be happy to help. Thanks again! eFax Support Team. ^MQ
通过与客户服务部的女孩交谈，我的问题得到了快速解决。 友好且乐于助人！
Thank you so much for your wonderful feedback, Dave. We are very happy to hear that your issue was promptly resolved by our Support Team! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team. ^RA
支付了电子传真费用，但从未收到临时密码，因此无法登录。客户服务 AI 没有帮助，也没有解决问题。我现在甚至无法取消它，因为我没有登录凭据。令人沮丧，感觉像是一个骗局。
Hello Rachel, this is not the experience that we wish you to have. If you have not reached out to our Phone support at 8008787151 or via our Online Chat support, please feel free to message us at [email protected] and we would be happy to assist! Sincerely, eFax Support Team. ^RA
友善且知识渊博
Thank you so much for your wonderful feedback, Ken. We are very happy to hear that your set up issue has been resolved! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team. ^RA
Minh Nguyen 提供了很大帮助并了解我的情况
Thank you so much for your wonderful feedback, Boris. We are very happy to hear that Minh provided you with great assistance regarding your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
伊丽莎白五世非常友善，乐于助人解决我的问题。
Thank you so much for your wonderful feedback, Alan Coit. We are very happy to hear that Elizabeth was very helpful and was able to resolve your issue. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team. ^MQ
共 100 条符合条件的评价