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健康与医疗

eFax

100 条评价

4.1100 条评价
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关于 eFax

数据更新
网站
www.efax.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(21/21 条)
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eFax靠谱吗?

eFax(www.efax.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 100 条用户评价,属于健康与医疗分类,口碑良好。78% 的评价为 4 星及以上,19% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Murtaza Cassim · 写过 1 条评价 · 体验于 2026-01-23 ·

让我的经历变得有价值的是……我与斯特凡的互动。

让我的经历变得有价值的是我与斯特凡的互动。 他让我的通话变得轻松,解释了我的情况并帮助我找到了最佳解决方案。 谢谢。

eFax 回复2026-01-25

Thank you so much for your excellent feedback, Murtaza. We are very pleased to hear that Stefan was able to resolve your issue and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ

R
Roger · 写过 1 条评价 · 体验于 2026-01-23 ·

很棒的客户服务

优质的客户服务 - Iraia 非常个性化且知识渊博

eFax 回复2026-01-25

Thank you so much for your excellent feedback, Roger. We are very pleased to hear that Iraia was able to resolve your issue and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ

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Natalee Nimmo · 写过 1 条评价 · 体验于 2026-01-21 ·

电子传真值得信赖

电子传真是您永远不必担心的服务类型。始终可靠。客户支持也很棒。 9 年来我只给他们打过两次电话。每次我都会遇到一个乐于助人且有礼貌的人。我会向任何个人或小型企业推荐”。

eFax 回复2026-01-21

Thank you so much for your excellent feedback, Natalee. We’re very pleased to hear that you had a great experience with eFax Customer support, and that your request was resolved in a timely manner and you are enjoying eFax service. Should you require any further assistance, please don’t hesitate to contact us at [email protected] Thank you eFax Support Team ^MQ

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Vivian · 写过 1 条评价 · 体验于 2026-01-19 ·

我刚刚注册,但遇到了一个问题……

我刚刚注册,但遇到了问题,需要联系客户服务。伊丽莎白五世很棒,很快就解决了我的问题。

eFax 回复2026-01-19

Thank you for your wonderful feedback, Vivian. We are glad to hear that Elizabeth was able to resolve your issue and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Sincerely, eFax Support Team ^RA

D
David · 写过 1 条评价 · 体验于 2026-01-19 ·

客户服务

由于不再需要该服务,我要求关闭我的帐户。 efax(主要是 Eveldina)的客户服务非常出色。 我的请求得到了快速、安全的处理。 大卫

eFax 回复2026-01-19

Thank you so much for your wonderful feedback, David. We are very pleased to hear that Eveldina was able to process your request and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! Sincerely, eFax Support Team ^RA

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Tammy Miller · 写过 1 条评价 · 体验于 2026-01-08 ·

在转入这家公司之前...

在转用这家公司提供传真服务之前,我们进行了多次交谈,并且在费用方面被误导了。我们收到的账单远高于报价,当我们试图通过客户服务纠正这个错误时,我们无济于事。我们最终取消了合同并恢复了之前的传真服务。尽管我们问了所有正确的问题,但这仍然是一次可怕的经历。

eFax 回复2026-01-08

Hello Tammy, Thank you for sharing your feedback. We are sorry to hear about your experience and understand your concerns regarding the billing discrepancy. This is not the experience we aim to provide. We’d like the opportunity to review and resolve this matter for you. Please message us at [email protected] from the primary email on the account and include your account details so we can assist you accordingly. Thank you eFax Support Team ^MQ

C
Charles Stilwell · 写过 7 条评价 · 体验于 2026-01-05 ·

电子传真是一项出色的服务

我使用电子传真很多年了,服务一直都很好。当我退休并希望关闭我的帐户时,流程很简单,我通过电子邮件收到的指示是及时、清晰和尊重的。 我毫不犹豫地推荐这家公司及其传真服务。

eFax 回复2026-01-07

Thank you so much for your excellent feedback, Charles. We’re very pleased to hear that you had a great experience with eFax, enjoyed the service, and that your cancellation request was resolved in a timely manner. Should you require any further assistance, please don’t hesitate to contact us at [email protected] Thank you eFax Support Team ^MQ

J
Joseph Johnson · 写过 1 条评价 · 体验于 2025-12-30 ·

客户服务很棒

我对电子传真的总体体验还不错。我因最初未通过的传真尝试而被收取费用,并且需要一段时间才能使后端正常工作。但我的经验取得巨大飞跃的地方是客户服务。我与一位名叫卡拉的女士进行了交谈,她帮助我解决了所有技术问题,甚至帮助我获得了因“测试”尝试和故障排除而产生的费用的退款。这两天卡拉的客户服务非常出色,如果她代表了他们整个客户服务团队,我不能不推荐他们。服务最终运行正常,所以我是一个满意的客户。

eFax 回复2026-01-07

Thank you for taking the time to share your detailed feedback. While we’re sorry to hear that your initial experience included some challenges. We are especially pleased to hear that Carla was able to assist you through the technical issues and ensure that the test charges were refunded. Should you require any further assistance, please don’t hesitate to contact us at [email protected] Thank you eFax Support Team ^MQ

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Joanne · 写过 3 条评价 · 体验于 2025-12-29 ·

无法接收电子邮件

我在接收电子邮件方面经历了一段令人沮丧的时光。 梅加很有耐心。 坚持解决问题,直到问题得到解决。 甚至不遗余力地解决问题。 没想到只是我找不到电子邮件。 她解决了问题!!!

eFax 回复2025-12-30

Thank you so much for your excellent feedback, Joanne. We are very pleased to hear that Megha was able to resolve your issue and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again and happy holidays! eFax Support Team ^RA

K
Kenneth Cummings · 写过 1 条评价 · 体验于 2025-12-23 ·

非常有帮助的客户服务代表

我需要取消我的 EFAX 帐户,Raffaele 使这个过程变得简单易行。 他知识渊博,乐于助人,友善且耐心。

eFax 回复2025-12-24

Thank you so much for your wonderful feedback, Kenneth. We are very pleased to hear that Raffaele made our service convenient for you, and should you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you and happy holidays! eFax Support Team ^RA

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M · 写过 1 条评价 · 体验于 2025-12-15 ·

当您尝试时该网站无法运行...

当您尝试取消时,该网站无法运行。看来是故意的。

eFax 回复2025-12-16

Hello M, this is not the experience that we wish you to have. Our Online Website Cancellation may be disabled if your account has a balance owing, as such, you may need to reach out to our Customer Support. If you have not reached out to our Phone or Chat support, please feel free to message us at [email protected] with your account details and we would be happy to assist! Sincerely, eFax Support Team ^RA

B
Becky Kuch · 写过 1 条评价 · 体验于 2025-12-12 ·

易于使用和优质的客户服务

我使用电子传真已有一年多了。 我是一名私人诊所的临床医生,不会发送很多传真,但我发送的传真需要以符合 HIPAA 的方式发送。 Eveldina 能够帮助我找到一个更便宜的计划,既能满足我企业的隐私需求,而且价格也非常实惠。 电子传真也是一个非常用户友好的系统,非常有帮助。

eFax 回复2025-12-16

Thank you so much for your wonderful feedback, Becky and we are very glad to hear that you find our service convenient. We are alos very pleased to hear that Eveldina provided you wtih an excellent experience, and should you require any assistance or have any other questions or concerns, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thanks again and happy holidays! eFax Support Team ^RA

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George Lewis · 写过 1 条评价 · 体验于 2025-12-10 ·

非常有礼貌和耐心…

非常有礼貌和耐心解决我的疑虑。

eFax 回复2025-12-10

Thank you so much for your wonderful feedback, George. We are very happy to hear that you had an excellent experience with our support team! Should you require any assistance or have any other questions or concerns, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ

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Maryann Swissler · 写过 13 条评价 · 体验于 2025-11-05 ·

电子传真优质便捷

我的电子传真订阅改变了游戏规则。我可以轻松且廉价地发送和接收传真。好主意已被熟练地实施。

eFax 回复2025-12-10

Hello Maryann, Thank you so much for your wonderful 5-star review! We’re glad you’re enjoying our services, and if you ever need anything else, please feel free to message us at [email protected] Thank you eFax Support Team ^MQ

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josh taylor · 写过 2 条评价 · 体验于 2025-12-10 ·

与我交谈的 CSR 速度很快

与我交谈的 CSR 快速、友好,在 5 分钟内解决了我的问题。服务很棒。

eFax 回复2025-12-10

Thank you so much for your wonderful feedback, Josh. We are very happy to hear that you had an excellent experience with our support team! Should you require any assistance or have any other questions or concerns, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ

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Jim Leonard · 写过 1 条评价 · 体验于 2025-12-09 ·

客服留住了一个客户

我成为 eFax 客户已超过 20 年,今天是我第一次就计费问题向客户服务部门求助。坦率地说,我与其他供应商一起提供免费服务,他们会做同样的事情,并且由于惯性基本上仍然是客户。然而,在 Moe 为我提供了令人难以置信的客户服务之后,eFax 可能会继续陪伴我几年。在近一个小时的过程中,他能够理解我的问题,识别问题,调查并解决问题,同时让我了解并解释发生了什么。这就是客户服务应该运作的方式。

eFax 回复2025-12-10

Thank you so much for your amazing feedback, Jim, and we are very pleased to hear that Moe provided you with excellent service! Should you require any assistance, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thank You and happy holidays eFax Support Team ^MQ

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robert lavoie · 写过 1 条评价 · 体验于 2025-12-08 ·

乐于助人、友善且及时的支持。

我不得不致电 eFax 客户支持,发现他们的服务很有帮助且及时。

eFax 回复2025-12-08

Thank you so much for your wonderful feedback, Robert. We are very happy to hear that you had an excellent experience with our support team! Should you require any assistance or have any other questions or concerns, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thanks again and happy holidays! eFax Support Team ^RA

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JOE · 写过 1 条评价 · 体验于 2025-12-04 ·

解决了我的问题,她理解了我的……

解决了我的问题,她理解了我对传真服务的不满

eFax 回复2025-12-04

Hello Joe, Thank you for taking the time to leave us a 5-star review. We truly appreciate you sharing your experience, and we are very happy to hear that our customer service agent was helpful in resolving your request. If you need any further assistance, please feel free to message us at [email protected], and we’ll be happy to help! Many Thanks, eFax Support Team ^MQ

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National Capital Partnerships · 写过 1 条评价 · 体验于 2025-12-01 ·

Efax 是最好的远程传真...

电子传真是最好的远程传真操作。我能够在 30 秒内完成设置并收到重要信息。任何想要装备精良的人都会喜欢他们立即获得的客户服务和现场支持。向我的代表 Raffaele 大声喊叫,快速的服务和意大利口音让我感觉就像在家里一样。

eFax 回复2025-12-02

Thank you so much for your great feedback, National Capital Partnerships, and we are very pleased to hear that Raffaele provided you with excellent support! Should you require any assistance, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thanks again and happy holidays! eFax Support Team ^RA

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carlos martinez · 写过 1 条评价 · 体验于 2025-11-27 ·

很棒的服务。如果有需要的话绝对会再次使用它们!

我在很短的时间内需要传真服务。 很容易注册,并做了我需要做的事情。 efax 完全符合我的需求。 完成后,伊丽莎白五世非常热心地帮助我取消了我的服务,因为不再需要它了。 对于我的经历,我没有什么负面的可说。 如果有需要的话绝对会再次使用它们!

eFax 回复2025-11-28

Thank you so much for your excellent feedback, Carlos, and we are very happy to hear that Elizabeth provided you with great support! Should you require any assistance, please do not hesitate to reach out to us at [email protected], and we would be happy to assist! Thanks again and happy holidays! eFax Support Team ^RA