We're sorry to hear of any errors with login! We sent you an information request here so we can contact you and help fix this error, but I'm afraid we never heard back.
Please contact us by opening a chat message on our website, or by sending a message on our Contact Form here:
https://www.elegantthemes.com/contact/
Note that we also offer full refunds under our 30-day policy. We have this policy because we wouldn't want to force anyone into paying for services they're not able to use/access.
We look forward to hearing back from you so we can help resolve this error. :)
F
Finn Wilkens · 写过 1 条评价 · 体验于 2026-03-31 ·
★★★★★
我总是可以得到来自...的帮助
我总是能从迪维的支持中得到帮助。关于 Divi 5 有很多问题,但我们从支持者身上看到,耐心和知识是许多宝贵特征中的两个。
我有终身会员资格,这是个好主意。
我真的会推荐优雅的主题!
Thank you so much for the kind words, Benno! We’re thrilled to hear you’re enjoying Divi 5 and that it’s been such a great experience for you. It also means a lot to know our support team has been helpful and able to get you the answers you need.
We truly appreciate your recommendation and your support! :)
Thanks so much for sharing your experience, Chris! We know how frustrating update issues can be, and it sounds like you did a lot of thorough troubleshooting, which is very helpful! We’re really glad we were able to step in and spot the issue and get it fixed for you in the end.
Thank you again, and if you run into anything like this in the future, feel free to reach out. We’re always happy to help!
Thank you for your great feedback, Geoffrey! We’re glad to hear our Divi VIP pro service delivered, and that we were able to work through each issue with you. We'll always be happy to help in the future! :)
J
Justin McGregor · 写过 3 条评价 · 体验于 2026-03-23 ·
★★★★★
出色的产品和出色的支持
我从 Divi 1 开始就使用 ElegantThemes。
他们绝对是最好的。他们的支持尤其更上一层楼。 - 每当我需要支持时,我的问题都会得到解决。
T
Timothy · 写过 1 条评价 · 体验于 2026-03-23 ·
★★★★★
缓慢但伟大
很慢,但是当他们找到我时,服务非常好!
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DESC Designs · 写过 3 条评价 · 体验于 2026-03-19 ·
★★★★★
令人惊叹的产品和出色的支持人员
老实说,我对优雅主题的评价不够高。作为管理 100 多个网站的小企业主,拥有一个可靠、灵活且强大的主题绝对至关重要,而 Divi 对我来说正是如此。
真正使他们与众不同的不仅仅是产品(非常棒),还有支持。他们的支持团队简直令人难以置信——反应迅速、知识渊博、每次都真诚地提供帮助。无论发生什么问题,我总觉得自己是安全的。
Divi 是我选择使用的唯一主题。它使我能够高效地创建美观、实用且定制的网站,这在您处理多个客户和项目时非常重要。
优雅的主题改变了我的业务。我会毫不犹豫地向任何认真构建和维护高质量网站的人推荐它们。
Elegant Themes 回复2026-03-19
Thank you so much for your kind words and support! We’re really glad to hear that Divi has been such a valuable tool for your business, especially with so many sites to manage. It’s also great to know our support team has been helpful when you’ve needed us; that's exactly our goal!
Thanks again for your recommendations and for being part of our Divi community! Wishing the best of success to your business, DESC Designs. :)
Thank you for your kind feedback, Tamires! We're really glad to hear that you're happy with our Pro Service, Divi VIP support, and our whole support team. It's great to know the videos have been helpful too. Thanks again for being with us!
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bob t · 写过 1 条评价 · 体验于 2026-03-01 ·
★★★★★
真实的人是最好的
当我终于接触到真人时,反应非常好。人工智能很有帮助,但并不能提供所有答案
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Nick · 写过 1 条评价 · 体验于 2026-03-01 ·
★★★★★
Moin 提供的出色技术支持
N
Natalia Butenko · 写过 1 条评价 · 体验于 2026-03-02 ·
★★★★★
我自 2016 年起就开始使用优雅主题……
我自 2016 年起就开始使用 Elegant Themes,并使用 Divi 构建了许多美丽的东西。拥有数百个满意的客户! 我从未见过有像他们这样的支持团队的产品。他们不会提出愚蠢的问题,而且总是能提供帮助。所有人都非常有资格并准备好提供帮助。我绝对可以推荐 ET 和 Divi,并且我得到的支持是一笔巨大的交易。
Elegant Themes 回复2026-03-06
Thank you for your amazing feedback, Natalia! We're so glad to hear that Divi has helped you build so many great websites and happy clients over the years. It also means a lot to hear your kind words about our support team. Thanks again for your support and recommendations!
H
Helen Star · 写过 4 条评价 · 体验于 2026-03-02 ·
★★★★★
Divi 团队支持始终可靠……
Divi 团队支持始终可靠且提供支持,直到问题得到解决。
很高兴知道您随时可以提供此类服务来支持您。
洛伦佐