Thank you for your feedback, John! We're glad to hear our team was able to help and that you had a great experience in the end. Our AI chat assistant can be helpful for simpler and quicker fixes, but our support team will always be here to step in and help further if needed! Thanks again for your recommendations.
P
Pablo · 写过 1 条评价 · 体验于 2026-02-27 ·
★★★★★
Divi Builder 是最好的构建器
Divi Builder 是最好的构建器,它改变了我的生活,我已经使用它 16 年了,优雅主题的支持令人难以置信。
Elegant Themes 回复2026-03-06
Thank you so much for your kind words, Pablo! We're really happy to hear that Divi has made such a big difference for you. It also means a lot to know you've been with us for so long. We appreciate your many years of support!
Thank you for your wonderful review, Kimberley! We’re so glad you’re enjoying Divi and finding it easy to use. It’s great to hear our support system and unlimited website usage are making a difference for you.
And yes, hover effects are a game-changer! 😊 Thanks again for being part of our community.
I
Inet Kemp · 写过 5 条评价 · 体验于 2026-02-26 ·
★★★★★
Divi 与 Yoast 不兼容
说真的,我大约十年前购买了终身许可证。是真的。迪维太棒了。但如果你无法适应最大的 SEO 平台(Yoast),我想你确实是通过营销而不是其他方式到达这里的。并且团队明确表示这不是优先事项。他们建议我使用排名数学。没办法,伙计们,Rank Math 也不是 100% 与你们的平台兼容。当然,我只能猜测,他们不会偿还我的费用。我们都知道,如果一个网站没有进行SEO优化,那么它就是不合格的。而优雅的主题用很多话告诉我,这不是他们的优先事项。
我信任他们并授予终身许可,但他们不优先考虑 Yoast 的 SEO?想一想。
哦,还有优雅的主题。亲爱的主啊,如果您考虑回复,请不要以“对不起”开始。我恨它。如果你感到抱歉,请修复或不修复。但如果你感到抱歉,你就需要承担责任。除此之外的任何事情都只是口头上的,不真实的和谎言。
Elegant Themes 回复2026-02-26
Hi Inet,
Not all SEO plugins are fully compatible with Divi 5 yet, but will be soon! Our developers are actively collaborating with plugin authors to resolve this quickly.
We are committed to offering third-party developers all the tools they need to ensure that their products will be fully functional with the new Divi 5 platform and that the transition between the current Divi 4 code base and the new Divi 5 code base will be as smooth as possible as we transition to Divi 5.
At this time, we are unable to provide an estimated time of resolution. However, please be assured that issues are addressed as promptly as possible, based on our development team's current workload and the priority of the issue relative to other open matters. Your patience is greatly appreciated in the meantime.
R
Rose Mary Griffith · 写过 4 条评价 · 体验于 2026-02-24 ·
★★★★★
优雅的主题知道客户支持意味着什么!
多年来我一直是优雅主题的客户。它们最适合帮助像我这样的非技术人员解决问题。我对他们赞不绝口!
Elegant Themes 回复2026-02-26
Thank you so much for being with us for so many years, Rose! That truly means a lot to us.
We’re especially happy to hear that our team has been able to support you along the way. Helping non-technical users feel confident and supported is exactly what we strive for. We really appreciate your kind words and your continued trust in us!
I
Izzy · 写过 1 条评价 · 体验于 2026-02-24 ·
★★★★★
Olga 提供了一个错误的快速解决方案......
Olga 为我遇到的错误提供了快速解决方案 - 节省了我的时间并减少了很多头痛。谢谢你!
S
Samuel Lerchen · 写过 1 条评价 · 体验于 2026-02-18 ·
★★★★★
很棒的客户服务!
亚历山德拉对我非常有帮助,基本上为我的桌面、平板电脑和移动设备重建了网站上的所有标题。
C
Charles · 写过 2 条评价 · 体验于 2026-02-18 ·
★★★★★
该产品令人难以置信!
该产品令人难以置信。客户服务很棒!当您需要帮助时,他们会提供帮助。我需要帮助才能正确显示图像,Jemeli 很快就诊断出了我的问题。 Divi by Elegant Themes 是一个很棒的 WordPress 主题,而 Elegant Themes 是一家专注于用户体验的伟大公司。
Elegant Themes 回复2026-02-26
Thank you so much for your kind words, Charles! We’re thrilled to hear you’re loving Divi and that you've had a great experience with our support team.
At Elegant Themes, we’re always focused on creating a great user experience, so your feedback means a lot. Thanks again for your support!
Thank you so much for the wonderful feedback, Bianca! We’re thrilled to hear that you find everything clear and easy to understand, and that your chats with our team have been such positive experiences. Your kind words about our support mean a lot to us!
Thank you for your honest and thoughtful feedback, Shahriar! We’re glad you’re enjoying the design quality and layout packs in Divi. Creating beautiful, high-quality websites is exactly what we aim for.
We also hear you on the builder experience. That’s one of the key reasons we’ve been working hard on Divi 5, which focuses on a faster, more modern, and streamlined workflow while keeping the reliability you mentioned. Also, more good news, Divi 5 should be released very soon!
We’re committed to continuous improvement, and feedback like yours helps guide that progress. Thanks again for sharing your experience!
B
Bounama WP · 写过 1 条评价 · 体验于 2026-02-13 ·
★★★★★
divi 5 主题很棒
W
Williams · 写过 5 条评价 · 体验于 2026-02-10 ·
★★★★★
我使用 Divi 已经很多年了
我使用 Divi 已经很多年了,客户服务非常棒。他们总是在这里提供帮助并找到解决方案。
Elegant Themes 回复2026-02-26
Thank you for being a long-time user of Divi, William! We’re so glad to hear that our support team has consistently been there for you and has been able to help find solutions. That’s exactly what we aim for.
We truly appreciate your continued trust and support!
J
James Oppenheim · 写过 1 条评价 · 体验于 2026-02-10 ·
★★★★★
今晚我收到的支持来自……
今晚我从费萨尔那里得到的支持非常好。 太棒了。 他不仅告诉我出了什么问题,还告诉了我原因,并向我发送了一段带有音频评论的视频来向我解释。 Divi 5 有相当长的学习曲线(我已经编程了几十年,但这与我多年来所做的基于代码的编写方法截然不同)。 无论如何,他冷静简洁,堪称一流。
Elegant Themes 回复2026-02-13
Thank you for the wonderful feedback, James! We’re so glad to hear our team was able to clearly explain the issue and provide a helpful video walkthrough. That’s exactly the kind of support we aim to provide.
We know Divi 5 can feel different, and we'll always be here to help make things easier. Thanks again for being part of the Elegant Themes community!
P
Philip Verlinden · 写过 1 条评价 · 体验于 2026-02-06 ·
★★★★★
支持响应迅速并交付
支持是响应迅速、成熟的生态系统和 WordPress 的工作方式。谢谢!
M
Matilda · 写过 2 条评价 · 体验于 2026-02-06 ·
★★★★★
惊人的
惊人的!需要时超级快速的帮助!
V
Vuk Jakovljevic · 写过 1 条评价 · 体验于 2026-02-05 ·
★★★★★
多年的优质客户服务和……
多年的优质客户服务和社区支持!我们要求他们回答并帮助我们一起变得更好!
Elegant Themes 回复2026-02-26
Thank you for your continued support over the years, Vuk! We’re so glad to hear that our customer service and community have made a positive impact. We’re always here to help and grow together.
We truly appreciate you being part of our community!
Thank you for the kind words, Mike! We’re really glad we could quickly spot the issue and help you get everything working again. Saving you time and keeping your project moving is always our goal!
Thanks for being part of the Elegant Themes community. We truly appreciate your support!