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Ereplacementparts

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201 条评价

4.6201 条评价
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关于 Ereplacementparts

数据更新
网站
www.ereplacementparts.com
分类
家庭服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(15/15 条)
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商家自述

需要修理您的电动工具吗? 我们为所有主要品牌提供电动工具零件、配件、图表和维修建议,让您的工具维修变得轻松。

Ereplacementparts靠谱吗?

Ereplacementparts(www.ereplacementparts.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞非常乐于助人的员工以及各种难以找到的替换零件,这些零件始终完美适合他们的工具。许多消费者都认为在线订购非常简单,产品通常很快就能到达,而且一切都按照预期进行。 然而,一些客户也注意到偶尔会出现昂贵的运输成本、高额费用以及收到包裹意外延迟等问题。一些人提到收到了不正确的商品编号或在运输过程中遇到了损坏的组件问题,这使得维修变得令人沮丧。一些评论者还认为,客户支持有时可能会很慢地解决这些特定的订单履行问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

这很容易

这很容易!我很快找到了该零件,订购了它,几天后它就出现了。 没有比这更好的体验了。

Ereplacementparts 回复2026-08-10

Hello, We love hearing this! We’re so glad you were able to find exactly what you needed quickly and that your order arrived in just a few days. Thanks so much for sharing your experience with us!

客户服务很棒

客户服务很棒,黎明很棒。零件到了,而且是正确的零件。我会再次使用它们

Ereplacementparts 回复2026-08-10

Hello, We’re so glad to hear Dawn provided wonderful service and helped make sure you received the correct part. Thank you for choosing us and for sharing your experience. We truly appreciate your business and look forward to helping you again!

我今天有一个很棒的经历,谢谢……

感谢凯尔·帕尔默,我今天经历了一次很棒的经历。他帮助我快速解决了计费问题,并且在整个通话过程中都非常有礼貌和专业。优秀的客户服务。莫

Ereplacementparts 回复2026-08-10

Hello, Thank you so much for sharing your experience! We’re glad to hear Kyle was able to resolve your billing issue quickly and provide such polite and professional service. We truly appreciate your kind words and will be sure to share them with Kyle!

塔米代表非常出色……

塔米代表非常出色地帮助验证了我的割草机所需的零件。我接通和挂断电话的时间不到 6 分钟。

Ereplacementparts 回复2026-08-10

Hello, Thank you for the wonderful feedback! We’re so glad Tammy was able to quickly verify the part you needed and make the process easy and efficient. We truly appreciate you choosing us and taking the time to share your experience!

快速发货,完美零件

快速发货,部件完美。我有一个简短的问题,布里特妮就带我解决了这个问题。 谢谢。 布莱恩

Ereplacementparts 回复2026-08-10

Hello, Thank you so much for the wonderful review! We’re glad your part arrived quickly and was exactly what you needed. We’re also happy to hear Brittnie was able to answer your question and make everything easy. We truly appreciate you choosing us!

收到错误零件

我打电话询问更换割草机刀片的事宜。我收到的刀片不适合我的割草机,现在他们希望我费尽心思退回零件,这让我觉得不值得。我再也不会和这家公司做生意了!买家小心!

Ereplacementparts 回复2026-08-10

Hello, We’re sorry for the frustration with receiving a blade that did not fit your mower and with the return process. We understand how disappointing it is when a replacement part does not work as expected. Our return policy requires photos of the part to help us verify the item and process the return, but we understand that you declined to upload the requested photos. Despite this, a refund will be issued soon. We appreciate your feedback and regret that this experience left you disappointed with our service.

桑德拉·理查德知识渊博

桑德拉·理查德知识渊博,能够找到我需要的旧型号动力喷雾器的两个相当深奥的零件。她也非常友好,是加拿大的重要邻居,我们一致认为,加拿大和美国公民现在和将来都是真正的好朋友和好邻居,尽管特朗普如此讨厌自己的公民和加拿大。

Ereplacementparts 回复2026-08-10

Hello, Thank you for taking the time to share your experience. We’re so glad Sandra was able to track down those hard to find parts for your older power sprayer and make the process a friendly one. We truly appreciate your kind words and your business. We’re proud to serve customers and neighbors across both Canada and the United States, and we look forward to helping you again whenever you need us!

当你需要的时候伸出援助之手。

黎明非常有效地找到了我需要的正确部件,但最重要的是,我能理解她所说的每一个字,这本身就是一个很大的优势,尤其是对于像我这样的老年人来说。 道恩在她的工作中是一位真正的专业人士,很高兴能得到这样的帮助。

Ereplacementparts 回复2026-08-06

Hello, Thank you so much for taking the time to share your experience. We are delighted to hear that Dawn was able to quickly locate the right parts for you and provide clear, professional service throughout your interaction. Knowing that she made the process easy to follow and enjoyable means a great deal to us. We will be sure to share your kind words with Dawn, we know she will truly appreciate the recognition. Thank you for choosing us, and we look forward to helping you again whenever you need

乐于助人且专业

斯蒂芬妮非常乐于助人且专业。 很高兴发现这样的公司仍然存在。 运费对我来说似乎有点高,但事实就是如此。 我过去曾与他们做过生意并将继续这样做

Ereplacementparts 回复2026-08-06

Hello, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Stephany provided you with helpful and professional service. Your continued trust and loyalty mean a great deal to us. We also appreciate your feedback about shipping costs. We understand that shipping can be a concern, and we are always looking for ways to provide the best overall value while ensuring orders arrive safely and on time. Thank you again for choosing us. We look forward to serving you again in the future.

客户代表很棒而且非常…

客户代表很棒而且非常乐于助人

Ereplacementparts 回复2026-08-07

Hello, Thank you for your kind words. We are so glad to hear that our customer representative was awesome and very helpful. Providing excellent service is always our goal, and your feedback means a lot to us. We appreciate your support and look forward to helping you again.

Cori 非常乐于助人,而且知识渊博……

Cori 非常乐于助人,并且了解如何传达产品信息以帮助我满足我的需求。

Ereplacementparts 回复2026-08-07

Hello, Thank you for taking the time to share your feedback. We are so glad to hear that Cori was helpful and knowledgeable throughout your experience. Providing clear product information and making sure our customers find exactly what they need is what we strive for, and we will be sure to share your kind words with Cori. We truly appreciate your support and look forward to helping you again.

不要相信这家公司

我订购了一个零件,需要 2-3 个工作日发货,7 BD 后我打电话,他们告诉我它将在当天交付。 10 BD 后,我再次打电话,结果被告知他们能做的最好的事情就是退还我 50% 的运费,尽管花了四倍的时间。永远不要从这里订购,你不会得到你的产品,而且客户服务人员也非常粗鲁。

Ereplacementparts 回复2026-08-07

Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment this experience caused. The part you ordered is clearly identified on our website as a Special Order Item, which means it is not stocked in our warehouse and must first be ordered from the manufacturer before it can be shipped to you. We understand how this can be confusing, especially when combined with the shipping option selected. We can confirm that your order has now shipped. As a one time customer service gesture, we have also refunded the difference between the Economy and Standard shipping charges. We understand that this did not meet your expectations, and we appreciate your patience while we worked to fulfill your order. Your feedback has been shared with our team as we continue working to improve both our communication and the overall customer experience.

以优惠的价格获得了我需要的零件并且……

我以优惠的价格获得了我需要的零件,订购非常容易,开立帐户也快速而容易。

Ereplacementparts 回复2026-08-05

Hello, Thank you for your great feedback! We're glad you found the part you needed at a good price and that both the ordering process and setting up your account were quick and easy. We appreciate you choosing us and look forward to helping you again whenever you need parts.

轻松找到正确零件的系统...

简单的系统可快速找到正确的零件

Ereplacementparts 回复2026-08-05

Hello, Thank you for the great feedback. We are glad to hear that you found our site easy to use and that you were able to locate the correct part quickly. We appreciate you taking the time to share your experience and look forward to helping you again.

希瑟太棒了!

希瑟很友好、有礼貌、专业且知识渊博。 她立即​​意识到我的需要并接受了我的订单。

Ereplacementparts 回复2026-08-05

Hello, Thank you for taking the time to share your experience. We are delighted to hear that Heather provided friendly, courteous, professional, and knowledgeable service. It is wonderful to know she quickly understood your needs and made the ordering process easy. We truly appreciate your kind words and your business, and we look forward to serving you again.

桑德拉帮我取消了订单,然后……

桑德拉帮助我取消订单并重新订购所需的正确零件。 它快速而简单。

Ereplacementparts 回复2026-08-05

Hello, Thank you for taking the time to share your experience. We are so glad Sandra was able to help you cancel your order and get the correct parts reordered quickly and smoothly. Providing fast, straightforward service is always our goal, and we appreciate your kind feedback. Thank you for choosing us, and we look forward to serving you again.

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