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Ereplacementparts

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201 条评价

4.6201 条评价
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关于 Ereplacementparts

数据更新
网站
www.ereplacementparts.com
分类
家庭服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(15/15 条)
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商家自述

需要修理您的电动工具吗? 我们为所有主要品牌提供电动工具零件、配件、图表和维修建议,让您的工具维修变得轻松。

Ereplacementparts靠谱吗?

Ereplacementparts(www.ereplacementparts.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞非常乐于助人的员工以及各种难以找到的替换零件,这些零件始终完美适合他们的工具。许多消费者都认为在线订购非常简单,产品通常很快就能到达,而且一切都按照预期进行。 然而,一些客户也注意到偶尔会出现昂贵的运输成本、高额费用以及收到包裹意外延迟等问题。一些人提到收到了不正确的商品编号或在运输过程中遇到了损坏的组件问题,这使得维修变得令人沮丧。一些评论者还认为,客户支持有时可能会很慢地解决这些特定的订单履行问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

G
George Ortiz美国 · 写过 1 条评价 · 体验于 2026-08-01 ·

处理订单的良好经验

处理我的订单让一切变得简单

Ereplacementparts 回复2026-08-04

Hello, Thank you for taking the time to share your feedback. We are glad to hear you had a good experience and that our website made processing your order easy. Providing a simple and seamless ordering experience is important to us, and we appreciate you choosing us. We look forward to serving you again.

L
Lindsay Smith美国 · 写过 1 条评价 · 体验于 2026-08-01 ·

简单有效的解决方案

Ereplacementparts 回复2026-08-04

Hello, Thank you for your feedback. We're glad to hear you found our site to be a simple and effective solution. That's exactly the experience we strive to provide, and we appreciate you taking the time to share your thoughts.

A-ARON美国 · 写过 1 条评价 · 体验于 2026-07-20 ·

正如我想要的那样过夜

正如我所愿,一夜之间就来了。零件是 OEM 的并且工作完美

Ereplacementparts 回复2026-07-31

Hello, Thank you for your great feedback! We are so glad your order arrived overnight just as expected and that the OEM parts fit and worked perfectly. We truly appreciate you taking the time to share your experience, and we look forward to helping with any future parts needs.

j
jim美国 · 写过 9 条评价 · 体验于 2026-07-22 ·

物品发货很快

商品发货很快,准时到达并且完全合身。

Ereplacementparts 回复2026-07-31

Hello, Thanks so much for your great feedback! We’re delighted to hear your order shipped quickly, arrived on time, and fit exactly as expected. We truly appreciate you choosing us and look forward to helping you with your future parts needs. Have a wonderful day!

T
Tim Bennett美国 · 写过 1 条评价 · 体验于 2026-07-31 ·

黎明对回答我的问题非常有帮助。

黎明对回答我的问题非常有帮助,并引导我朝着正确的方向达成解决方案。

Ereplacementparts 回复2026-07-31

Hello, Thank you for taking the time to share your experience. We are so glad to hear that Dawn was able to answer your questions and guide you toward a resolution. We will be sure to share your kind words with her. We appreciate your feedback and thank you for choosing us.

Michael Thurman美国 · 写过 2 条评价 · 体验于 2026-07-24 ·

能够获得完全正确的零件……

能够以“公平”的价格获得我所需的正确零件

Ereplacementparts 回复2026-07-31

Hello, Thank you for your feedback. We are so glad you were able to find the exact parts you needed at a fair price. Providing a wide selection of genuine OEM parts at competitive prices is something we work hard to deliver, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!

K
Kevin美国 · 写过 3 条评价 · 体验于 2026-07-14 ·

易于订购

订购方便,运输快速,零件正确。

Ereplacementparts 回复2026-07-31

Hello, Thank you for your great feedback! We are glad to hear that ordering was easy, your parts arrived quickly, and everything was exactly what you needed. We appreciate you choosing us and look forward to helping with your future parts needs.

T
Timothy美国 · 写过 3 条评价 · 体验于 2026-07-25 ·

新的部分比原来的更好……

新部件比原始版本更好并且安装更简单

Ereplacementparts 回复2026-07-31

Hello, Thank you for taking the time to share your experience! We're thrilled to hear the new part exceeded the original and that the installation was even easier. Feedback like yours is incredibly valuable, and we're glad we could help make your repair a success. We appreciate your support and look forward to serving you again!

K
Kenneth美国 · 写过 1 条评价 · 体验于 2026-07-27 ·

仍在等待订单状态

我下了订单并支付了 2 天的运费。 2天过去了,还没发货。 没有客户服务。 自动电话系统,无法与人通话 我的部分在哪里。我需要状态和追踪号码。 #28078581

Ereplacementparts 回复2026-08-04

Hello, We sincerely apologize for the frustration this has caused. We understand how disappointing it is to pay for expedited shipping and not receive an update on your order. Could we please get your order number so we can look into this for you? Once we have it, we will review the status of your order, provide an update, and share tracking information if it has shipped. We appreciate the opportunity to make this right and look forward to assisting you.

R
Randy意大利 · 写过 1 条评价 · 体验于 2026-07-30 ·

质量部件 - 按预期交付

寻找割草机零件并被引导到他们的网站。能够验证我需要的更换零件是否正确。在给定的时间内订购并收到它 - 甚至可能提前几天。零件合身并按预期工作。没什么花哨的,只有可靠的零件和良好的服务。在他们的网站上很容易搜索。对整体流程和产品感到满意。

Ereplacementparts 回复2026-07-31

Hello, Thank you for taking the time to share your experience! We are so glad our site made it easy to find and verify the correct lawn mower part. It's great to hear your order arrived even earlier than expected and that the part fit and worked perfectly. We truly appreciate your kind words about our service and reliability, and we look forward to helping you with any future parts needs!

c
customer美国 · 写过 2 条评价 · 体验于 2026-07-31 ·

桑德拉非常乐于助人,确保我订购了正确的零件。

桑德拉在确保我得到正确的零件方面非常有帮助。她对我很有耐心,因为我的听力有些困难。她对客户的关注得到了极大的赞赏。 安迪·科佩尔维茨·奥卡拉佛罗里达州。

Ereplacementparts 回复2026-08-04

Hello, Thank you so much for taking the time to share your experience. We are delighted to hear that Sandra was able to help you find the correct part and that she provided the patience and care you deserved throughout the process. Delivering attentive, customer focused service is very important to us, and we will be sure to share your kind words with Sandra. We truly appreciate your feedback and thank you for choosing us.

R
Randy美国 · 写过 1 条评价 · 体验于 2026-07-31 ·

部分

快速又简单

Ereplacementparts 回复2026-08-04

Hello, Thank you for your feedback. We are glad to hear you found the parts you needed and that our website was fast and easy to use. We appreciate you taking the time to share your experience and look forward to serving you again.

Arlene Hoksbergen美国 · 写过 1 条评价 · 体验于 2026-07-24 ·

凯尔的出色表现给他五颗星……

凯尔提供了五颗星,感谢他提供的优质客户服务。两周前,我与另一位代表交谈,他给我发了完全错误的镜头盖。凯尔听取了我的问题,立即为发出的错误部件退款,并仔细检查现在是否将正确的部件发送给我。他很有礼貌,很有礼貌。我可以看出他非常胜任他的职位。我一直等到零件到达后才进行审查并安装了它。非常感谢你,凯尔,感谢你的帮助和善意。

Ereplacementparts 回复2026-08-04

Hello, Thank you so much for taking the time to share your experience. We sincerely apologize that the wrong lens cover was sent initially, but we are so glad Kyle was able to make things right. It is wonderful to hear that he took the time to listen, resolve the issue quickly, and ensure the correct part was sent. We will be sure to share your kind words with Kyle, he will truly appreciate the recognition. Thank you for giving us the opportunity to earn back your trust, and we are delighted to know everything arrived correctly and is now installed. We appreciate your support and your five star review.

J
John Shelley美国 · 写过 3 条评价 · 体验于 2026-07-29 ·

布兰妮非常友好和乐于助人......

Brittney 非常友好,乐于助人,我们尝试了 4 天来订购零件,5 分钟内就完成了

Ereplacementparts 回复2026-07-30

Hello, Thank you for sharing your experience! We are so glad Brittney was able to step in and help after you'd been trying to place your order for several days. It's wonderful to hear she got everything taken care of in just a few minutes. We truly appreciate your patience and your kind words, and we will be sure to share your recognition with Brittney. Thank you for choosing us!

R
Robert VanPatten美国 · 写过 3 条评价 · 体验于 2026-07-30 ·

中介人很好👍

中介人很好👍。除了非常乐于助人之外,她还很专业。很棒的员工!

Ereplacementparts 回复2026-07-30

Hello, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience. We will be sure to share your feedback with our agent, she will be delighted to know her professionalism and helpfulness made such a great impression. We truly appreciate you taking the time to recognize her efforts, and we look forward to serving you again!

Tim Kinney美国 · 写过 1 条评价 · 体验于 2026-07-30 ·

Brittne 让这次体验变得可行……

Brittne 让这次体验变得可行且愉快。 尽管这是一个困难的订单,但她还是能够帮助找到可行的零件。 我对这个订单所得到的服务非常满意。

Ereplacementparts 回复2026-07-30

Hello, Thank you for taking the time to share your experience. We are so glad Brittne was able to make a difficult order a workable and pleasant experience. Finding the right part can sometimes be challenging, and it is great to hear that her knowledge and dedication helped get you what you needed. We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing us, and we look forward to helping you again in the future.

Jeanne Durnell美国 · 写过 1 条评价 · 体验于 2026-07-28 ·

玛丽-艾伦非常乐于助人。

玛丽-艾伦非常乐于助人而且令人愉快。我下了一个新订单,非常顺利。感谢您的宝贵时间,我是一个快乐的顾客。

Ereplacementparts 回复2026-07-29

Hello, Thank you so much for sharing your experience! We are thrilled to hear that Mary-Ellen was able to provide such helpful and pleasant service. It is wonderful to know your new order went smoothly and that we could make the process easy for you. We truly appreciate your kind words and your support. Thank you for choosing us, we look forward to serving you again!

L
Lynn Beus美国 · 写过 1 条评价 · 体验于 2026-07-28 ·

你总有我们需要的零件

Ereplacementparts 回复2026-07-29

Hello, Thank you for the great feedback. We are glad to hear you can count on us to have the parts you need. Keeping a wide selection of in stock parts available is a top priority, and it is great to know that makes a difference for your business. We truly appreciate your support and look forward to serving you again.

Debbie Steinley美国 · 写过 1 条评价 · 体验于 2026-07-27 ·

玛丽·艾伦是一位优秀的员工……

玛丽·艾伦(Mary Ellen)是一位出色的员工,回答了我们所有的问题,并为我们提供了比我上次打电话更多的帮助。这是我在你们的服务中获得的最好的体验。

Ereplacementparts 回复2026-07-29

Hello, Thanks so much for taking the time to share your feedback. We’re thrilled to hear that Mary Ellen provided such excellent service and took the time to answer all of your questions. It’s especially meaningful to know this was the best experience you've had with our team. We truly appreciate your kind words and will be sure to share your recognition with Mary Ellen. Thank you for choosing us, and we look forward to continuing to provide you with the same level of service in the future.

butch maritato美国 · 写过 1 条评价 · 体验于 2026-07-28 ·

桑德拉😇非常乐于助人,而且…

桑德拉非常乐于助人而且知识渊博。我喜欢和她聊天并闲聊。她向我发送了我可以转发给我的客户的信息,但并不急于进行销售。 一旦得到客户的同意,我就会立即购买。 😊😊 布奇马里塔托。 自由 SC。

Ereplacementparts 回复2026-07-30

Hello, Thank you so much for sharing your experience! We are thrilled to hear that Sandra provided such helpful and knowledgeable service. It is wonderful to know she took the time to answer your questions, share useful information, and make the conversation enjoyable, all while giving you the space to make the best decision for your customer. We truly appreciate your kind words and look forward to helping you again when you receive the go ahead. Thank you for choosing us, and we hope to work with you again soon!

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