We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns.
However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
My package never came. I waited about a month and a half and it still isn’t here
Fashion Chingu 回复2022-10-26
Hi Lamphone,
We are sorry that your order has not arrived yet and is past the estimated transit time. We thank you for getting this to our attention. Please know that we have shipped your order within our three to seven days of processing. As for the transit, we sincerely ask for your patience and understanding since we do not have any control over the logistics workflow.
Our team will be checking your package's status with the local courier. For now, our support will reach out to you soon to provide you with information about the delay. Please check it out. We will reach out to you soon on what we will find out.
All the best & have a nice day!
Your Fashion Chingu Team
The cm of the pants don't corrispondes whit the real cm 🙃
Fashion Chingu 回复2022-10-26
Hi Fede,
Thank you for getting this to our attention. Please know that our size measurements are manually measured so there might be a slight difference in the actual item you'll receive. Nonetheless, we are so sorry for any inconvenience this caused you. We sincerely hope for your understanding. We will improve our services and ensure that the measurements on the product page will match the ones on the actual item.
Our support team will reach out to you shortly to discuss this more with you. We look forward to your response.
All the best & have a nice day!
Your Fashion Chingu Team
Ordered item on 9/5/2022 and as of 10/18 (today), I still don't have the item. My credit card was charged back in September and shortly after that I was told that the items was in a restocking delay. I asked for a status and suddenly the item supposedly shipped. I asked for a refund and was told I would have to ship the item back and pay for the shipping in order to receive a refund.
While I understand the shipping issues are out of their control, their tracking information SUCKS and they have done nothing to update me on a purchase they charged $85+. I am about ready to dispute the charges through my credit card. TERRIBLE EXPERIENCE!!! This was supposed to be an outfit for my daughter to wear to a wedding on 10/22...I thought a September purchase would not be an issue. Unbelieveable!
Fashion Chingu 回复2022-10-21
Hi Pam,
We are truly sorry for the inconvenience that you have experienced with your order with us. Please know that our team is doing the best we can to get your order delivered. We did not anticipate in any way these delays that will occur to your order's processing and transit. Our support did send you an email to notify you that there will be a delay in your order's processing. Unfortunately, it seems that you were not able to see it so you were only aware of it once you emailed us yourself and we replied. Shortly after, the shipment has been sent out so we told you about it. We also rely on our warehouse team's updates about these delays and on when the restocking has finished so by the time you reached out to us, we received the new stocks already.
As for the transit, we sincerely ask for your patience and understanding since we have no control over the logistics workflow. It is still on the way to you despite that it is taking a bit longer than the estimated 20-35 days. We will update you immediately once we get an update from the courier.
Again, we apologize for failing your expectations as well as for disrupting your plans for your daughter's outfit. Our support team will be emailing you soon. We look forward to your cooperation.
All the best & have a nice day!
Your Fashion Chingu Team
The quality of the sweater is low. As soon as I opened the package, I saw that the thread is coming off the sweater. Their solution is for me to sew it back myself, not to exchange or refund me. Therefore, I requested returning as a "change my mind" reason, instead of "damaged item" reason. They want me to pay for the return shipping myself, which turned out to be more than the item itself. Just don't buy from this store.
Fashion Chingu 回复2022-10-14
Hi Not happy,
We are so sorry if we have failed to reach your expectations. Nonetheless, we thank you for getting this to our attention. Upon reviewing your conversation with our support team, we see that you had an issue with the excess thread. Pardon us, but we do not have any record of asking you to sew something. Since there was no concern pointed out other than this, our team politely requested you to try cutting it because we are sure that it could not have affected the actual sweater itself or its other parts.
As for the issue with our return policy, we do have it posted on our website and on our help center that return shipping costs are to be paid by the customer themselves. We hope for your understanding since this is our policy. Apologies because we did not clearly get the message of your reply after we sent you the return information. It seems that you indirectly intended to point out your concern with the shipping costs by then but we just resent you the return information once more.
Our support will reach out to you again in a while so please check our message. We hope to be able to help you properly. Please give us another chance.
All the best & have a nice day!
Your Fashion Chingu Team
The site has giving out a time range for processing as well as shipping time, however, if you need to order and get something by a deadline do not order from here as these processing times are not reliable. I have passed the max processing time given and have heard nothing even after reaching out to the team. Overall feeling very anxious
Fashion Chingu 回复2022-10-14
Hi DS,
Thank you for getting this to our attention. We apologize for the delay in your order completion since our warehouse team needed more time to prepare and quality checks some of the items in your order. We hope for your understanding.
Nonetheless, your order is already marked completed and has been shipped out. Our support team will email you soon with the tracking information and to further explain this to you. We hope this clears the situation. If you have any other concerns, feel free to let us know so we can help you out.
All the best & have a nice day!
Your Fashion Chingu Team
overall the clothing itself was good (the beomgyu bear cardigan) but a little pricey for what it is. the quality was nice and soft, the design was also pretty identical to the original and it fit nicely as well. my only criticism is that it would be nice if the cardigan was slightly longer, it felt a little cropped, but the sleeves were a good length! shipped fairly quick and arrived at the expected time. satisfied :))
Terrible Quality
I got the Jennie, Cloudy bag. And it's nothing like the original, nor like the pics from Fashion Chingu. Yeah, the product is cheap, and so is its quality.
Highly disappointed and will never consume again. Not recommended
Fashion Chingu 回复2022-10-02
Hi,
We are so sorry that we have failed your expectations. With all the orders we prepare, our team ensures that all the items undergo quality checking so as far as we know, all the items we ship out are in the best condition we offer. Nonetheless, thank you for getting this to our attention.
Please know that what we sell does not come from the original one that is being used by the idols. We do our best to provide the most similar one that we can offer. We hope for your understanding. As for the concern that you have with the bag, we will gladly assist you to get a solution to it. We'd also like to see what the bag you received looks like so we can consider every detail about this issue. Our support will reach out to you to discuss this further. We are hoping that you can give us a chance to help you out.
All the best & have a nice day!
Your Fashion Chingu Team
Take forever to shipped. Thought something went wrong. Not really happy with the price nor the shipping.
Fashion Chingu 回复2022-09-30
Hi G Sung,
We are sincerely sorry for the processing delay and that you have experienced this. Our warehouse team needed more time to prepare the items in your order but failed to inform our support to send you a delay notice. This is a rare occurrence since we normally send out delay notices so we hope for your understanding. The transit of the package rather was fast and within our estimated timeframe which is within 7-15 days. We will make sure to improve our service in the future.
As for the price, we are not sure on why you are not happy with it. Are there any issues with the items? It would be great if you can give us more details so we can help you out properly. Our customer support will reach out to you soon to have a chat about this. We look forward to your response.
All the best & have a nice day!
Your Fashion Chingu Team
The product was good i loved the dress but the wait was for too long i know you guys deliver from afar but still it was too long to the point that I actually forget what color I ordered the dress in
The products are really good.
Unfortunately one of the item I’ve ordered wasn’t available anymore.
They’ve refunded me and they also gave me a 10% discount for my next purchase!
Website is great but the delivery time is kind of long
The whole buying process was very great and everything fits pretty good. But the only thing I had a problem with is the delivery time because it took around a month to get here.
The pants are really nice but I wish they were bigger size , my daughter wear size medium (North American size) and the biggest size sometimes doesn’t fit her, I had to give the pants to her youngest sibling.
Good clothing in general, good quality. The only thing is that the clothes have a strong smell of chemicals. It takes 2-3 times of washing in order to get rid of the smell.
Took a very long time to process payment from PayPal, by the time it did (2 weeks later) some items had already sold out. It then took several more weeks to ship and receive the delivery. The quality of clothing was excellent, customer service was slow and I never received a tracking number.
Fashion Chingu 回复2022-09-16
Hi Meli,
Thank you for your honest feedback and we are sorry for the inconvenience that you experienced. PayPal marked your order as on hold in our order list so our team was not able to process it immediately. Please know that our processing time takes 3-7 days while the transit time of the package till delivered takes 7-15 days. When our team changed your order status to processing, we shipped it within our processing time and the transit days were also good since it was delivered within 6 days. We did send you the tracking number. It was in the shipment notification email that our system automatically sends to our customers once the order is marked completed from processing. We believe that it might be in your spam emails.
As for our customer support, please know that we replied to you within 24 hours. We have a record of 4 emails with you about the delay, the out-of-stock item, and the in-transit status. Nonetheless, apologies if our service has not met your expectations. Someone from our support team will reach out to you soon to clear up your concerns. We look forward to your response.
All the best & have a nice day!
Your Fashion Chingu Team
The order I received was exactly like the picture which was a huge thing for me! I'd give it 5 stars for almost everything, but I'm finalizing this review with 4 stars because one of the items I ordered was the one I was looking forward to the most, basically the reason why I was purchasing from FashionChingu in the first place. When I ordered and paid for my purchase, it said that it was still in stock. Till a week after purchasing, my order was ready for shipping only to receive an email saying that the item was out of stock. I hope they make the in-stock and out of stock more clearer as I was disappointed in not getting the item I really wanted.
Thank you!
UPDATE: The company requested a photograph depicting the waist measurement. Once they reviewed it, they offered my money back which I accepted. For that, I am updating my review from 1 to 4 stars.
Even after taking measurements and using the "US" size chart, the jeans my daughter ordered are too small. We can return them, but the shipping costs more than half what we paid for the jeans. So I do not recommend ordering from this company as it costs too much to ship overseas and the size chart was not helpful.
Fashion Chingu 回复2022-08-18
Hi Gina,
Sorry that you have experienced this but we thank you for getting this to our attention. We did not know that you have concerns with our size guide and the return shipping costs upon reviewing your previous conversation with our support team. Please know that our sizes are in Asian size so it is technically smaller than the US sizes. We do have the specific size guide for the measurements of each clothing but it seems that this did not help you out. Apologies for the inconvenience.
Our support team will reach out to you to assist you further with your concerns. We hope that you can give us a chance to resolve the issues. Looking forward to hearing from you soon.
All the best & have a nice day!
Your Fashion Chingu Team
The clothing is perfect! Only lost one star ⭐️ because shipping took over 3 weeks and didn’t get to bring clothes on vacation as hoped. Will order again and still worth the wait!
usually have a good experience, but they sent me the wrong size, and haven't sent me the right size. It's been 2 months. They keep saying they sent the correct size out and its been delivered, but the link they send is for a purchase I made in 2021, not 2022. Don't know why they're doing this.
Fashion Chingu 回复2022-08-16
Hi Allison,
Thank you for getting this to our attention. We checked our support's previous conversations with you and we have determined that it was our side that did not do our job well in handling your concern. We are so sorry that you have experienced this. It so happened that the time you sent us an email was the same time when our new teammate started. She tried her best to assist you but she made a mistake on the order she checked. We hope for your understanding. Our team will do our best to improve our skills in order to provide the best support that our customers need in the future.
Since we now have a clear view and information about the issue you have, we will reach out to you soon to help you solve this. Please give us another chance. We look forward to hearing from you.
All the best & have a nice day!
Your Fashion Chingu Team
While the bracelet is very pretty, it is not practical. The cords is too slippery and the heavy butterfly charm make it very difficult to adjust and tighten the bracelet on the wrist. It keeps slipping out and doesn’t stay on the wrist. No matter how many times you try to fix it.
Fashion Chingu 回复2022-08-09
Hi Nubia,
Thank you for your honest feedback. Sorry that you have experienced this. With all the orders that we are preparing, our team ensures that each item is in the best quality that we offer. Please know that we have taken every word that you said in consideration and we will improve our products and services more in the future. Our support team will reach out to you shortly to somehow think of a solution to the issue you experienced. We look forward to your response.
All the best & have a nice day!
Your Fashion Chingu Team
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