We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns.
However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
The package took 1 mouth to come and it was in a bad shape
Thé clothes were in bad quality in terms of fabric
Fashion Chingu 回复2022-08-09
Hi Damaris,
We reviewed your account and we did not see you raising concerns about the items you got with our support team. So sorry for disappointing your expectations. Nonetheless, we thank you for your feedback.
Apologies that we took long in preparing all of your items which is why it reached you almost a month after order placement. The transit did take place within our estimated 7-15 days. As for the quality, our team does quality checks before shipping out so as far as we know, we have sent you the items in the best condition that we offer. We would like to help you out and get a possible solution to your problem. Please do give us a chance to do this. Our support will reach out to you soon so we would be happy to receive your cooperation.
All the best & have a great day!
Your Fashion Chingu Team
My order arrived a lot sooner than I thought it would, the items were in good condition and a lot better than I expected, they fit well and feel very comfortable when on.
My product turned out to be good. The inconvenience with the tracking and the mishap did disappoint me. But overall the customer service was good and telling me what the problem was.
Sizing was way off, but I can't return this ridiculously expensive sweater because the return shipping fee is even more expensive than the sweater. This is the 3rd time I've bought from Fashion Chingu and was happy until now. But I won't be buying from them again because it's not worth it.
Update: Fashion Chingu contacted me and offered a full refund on the sweater without having to return it as a one time courtesy. Their customer service, honestly, was excellent and I am satisfied with the help I received.
Fashion Chingu 回复2022-08-04
Hi Charity,
We are so sorry that we have let you down on this instance. Nonetheless, we also thank you for letting us know about your concern. We did not hear from you after our team sent you the return details so we thought that everything was okay on your side. Our return policy clearly says that the customer should handle the return shipping costs. As much as we would like to give you free shipping for the return, we cannot do so now. We have plans to improve our return services in the future, so we hope for your understanding till then. We will continue to provide our customers with the best service that we can do.
We do hear you about your concern about the sizing being way off. With that, we would like to hear from you about this again so we can offer you another solution to help you out. Our support team will reach out to you soon after so please do send us a reply.
All the best & have a nice day!
Your Fashion Chingu Team
HIGHLY INCONSISTENT QUALITY, LOW QUALITY IN GENERAL. Shipping took a while considering the…
Shipping took a while considering the amount it costs, but that's fine! No one expects the fastest times when online shopping anyway. The actual shipment though was nothing short of mediocre - sizing is completely out of whack, in most products the sleeves being MUCH shorter and stubbier than the torso for some reason. The material of the products varied from acceptable, to pretty nice, to some of the most ratchet I have ever received from an online store of these pricings. For example, one sweater was actually really nice and soft, while the next looked like it was crocheted together by a 2$ sowing machine on coke, with some of the roughest, weirdly sticky, and somehow dirty(? it had some specks of weird white particles strewn around it straight out of the packaging) material ever. All in all, the quality is just mostly terrible. I would put up with it if at least the clothes fit as they should, but 9/10 times the item will be much much shorter than you would have expected. Most items came with an odd smell (the clothes themselves), and most definitely concerningly dirty. All in all, not a great experience. Out of 10 sweaters, only 1 I would say I am entirely satisfied with. And this sweater was cute enough to not make this review 1 star, so there's that.
Fashion Chingu 回复2022-08-05
Hi Mariano,
We are sorry that we have deeply failed your expectations. Shipping took longer than our promised 3-7 days processing because we needed some more time to complete and quality check some of the items you ordered. Please know that our items each have their own size guide where our customers can refer to before placing an order. The measurements differ from one another so the sizes you might get can be different from this one to that item. We thank you for your honest feedback though, we appreciate that you've let us know about them.
We do hear you about your several issues on our items' size, fit, quality and material. We are willing to discuss them more with you so we will reach out to you via email. Please do give us a response so we can help you in getting them solved.
All the best & have a nice day!
Your Fashion Chingu Team
I wanted to order this shirt and a cute dress (the shirt chaeryoung wore, the dress somi wore) but it’s only in asian sizing?? I mean I’m an asian-american, but i kinda don’t really understand 😐 I love your website though!! Very cute clothes, I just do not understand why it’s all in asian sizing :(
Fashion Chingu 回复2022-07-30
Hi mniextzuyu,
Thank you so much for your interest on our shop. Do know that our processing and shipments are located in our warehouse in China. With this, our suppliers production are in Asian sizes. In order to make it easy for our customers to know which size suits their desired fit, please refer to the size guide provided on the product page. It is unique to each one of the items so make sure to compare the measurements on the table with yours in order to know if the size will fit you well. You may also compare it to the measurements of any similar clothing that you have in order to get that exact fit that you like.
We could not find your email so if you have more questions, feel free to contact our support at [email protected].
All the best!
Your Fashion Chingu Team
everything arrive as purchased. only thing is the sandals where a bit on the smaller side even though I looked at the seize guide before I purchased it.
My first purchase was a necklace that came broken upon arrival. I immediately contacted the staff and their response was quick and efficient! Shipment takes a while but the wait is worth it, will be buying from fashionchingu again.
Inaccurate size. Shipping is expensive. Customers pay for shipping to return defective items. Very disappointed!!!
Fashion Chingu 回复2022-07-18
Hi Nguyen,
So sorry for disappointing your expectations but nonetheless, we thank you for bringing your concern to our attention. All our clothing items have their own size guide provided for our customers to check if their measurements would fit well. We were not aware of the defect because you only originally asked how to proceed with processing your request to get an Extra Large size after ordering a Medium, which is technically smaller because our clothes are in Asian sizing. With that, our support sent you the return details for exchange as a reply to your message.
It is in our policy that if the problem is because a customer bought the wrong size then a return should be appropriate before we are to process any replacement request. You did not email us after we sent you the return details so we believed everything was fine. We are sure you are aware of the case you filed so we tried to contact you again multiple times but unfortunately, you did not send us any response so the case was already closed and it was to your favor so in the end your order was already refunded.
Hope all is well & have a nice day!
Your Fashion Chingu Team
Great service and follow through. Sweaters are beautiful and excited to wear them during the upcoming cooler months; however, I was disappointed that even though I ordered a larger size, hoping for looser fit, they are both quite snug fitting.
The color was really good and the material is very soft too. My only concern was not being able to track it properly. The email said 7-15 days after the payment is processed but there were no notifications other than that.
The hoodie was really good, and I loved it.
However, the delivery company was a huge letdown. The shipping status they shared with me was not reliable.
It said the package was already cleared custom and passed to the local courier.
I waited for a month with that status but didn't see any progress.
I called intermediate myself and received my package after two days.
Fashion Chingu 回复2022-06-28
Hi Maiko,
We are so sorry that you have experienced a problem with your delivery. Nonetheless, we thank you for your review. We were able to ship your order within our three to seven days of processing. For the transit, occasionally there are situations that we really do not have control over, since we do not have any influence over the courier's workflow or customs. In this case, the custom in Japan did not inform us immediately about their concern. Since this only happens rarely we noticed it when the customer asks us to follow up on the package status. Apologies again for the inconvenience. When we reached out to your local customs, our team was able to provide the needed documents that they requested immediately.
We do appreciate your suggestion about changing the courier that is handling our shipments in your country. We will discuss this with our team to further improve our services in the future.
All the best & have a nice day!
Your Fashion Chingu Team
Pants are changed to another vendor therefore it does not look as pictured. Poor quality.
Fashion Chingu 回复2022-06-12
Hi Sherry,
Sorry for disappointing your expectations. Nonetheless, thank you for getting this to our attention. We reviewed your account and it seems that we have discussed and offered you a solution to your concern already. We admit that it was our mistake that we were not able to update the product page yet. We apologize again for the inconvenience.
All the best & have a nice day!
Your Fashion Chingu Team
Everything went flawlessly and there is nothing to say about the shipping process. Only thing I can find a flaws were the clothes itself, but that's probably not in Fashion Chingu's hands
Everything was too small even though I got the right size (and I know well how to do Asian size conversions), and also sent me 3 of the same shirt for some reason??? Really wish I got a partial refund but knowing how companies like these operate, probably will just be like no refunds sorry lmaoooo.
Fashion Chingu 回复2022-06-09
Hi Jenni,
Thank you for getting this to our attention. We are sorry that you have experienced this. Please know that our team prepared your order based on the items you've had on your order list. There were indeed three (3) pieces of the same blouse on it. As for the size concern, we highly advise referring to the size guide of each clothing because each one of them is unique from the other. We hope that you have checked it out before order placement.
We reviewed your account and we did not see you reaching out to our support yet. We would appreciate it if you can give us a chance to help you solve your concern. Our support will reach out to you shortly to assist you with this. Please do send us a response when you see it.
All the best & have a nice day!
Your Fashion Chingu Team
Hi Ariel,
We thank you for getting our attention to this concern. So sorry that you have experienced this. Our team will be checking more about the issue and will reach out to you via your email address. Please do check it out. There is no need to worry. We will do our best in helping you get your order to be delivered.
All the best & have a nice day!
Your Fashion Chingu Team
Everything was nice and all of the products had a nice material that seemed nice to wear. It fit well for me that has trouble finding clothes well fit. Just hope next time that all the clothes I order next time, I get them before they go out of stock.