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Fashion Chingu

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533 条评价

3.6533 条评价
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关于 Fashion Chingu

数据更新
网站
www.fashionchingu.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
127 条评价
差评回复率
95%(127/134 条)
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商家自述

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.

以上内容由商家自行提供,未经平台核实。

Fashion Chingu靠谱吗?

Fashion Chingu(www.fashionchingu.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 533 条用户评价,属于购物与时尚分类,口碑一般。68% 的评价为 4 星及以上,19% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Jumper looks great on my daughter

Jumper looks great on my daughter, really good material and lovely colour 😊 took a while to arrive bit worth the wait. The delivery driver didn't put a note through my door saying he had tried to drop off my order so I didn't realise it had been taken back to the sorting office.

They have since responded

I ordered for the first time and It's almost 3 weeks and i still have not received a tracking number. I've sent three Emails and no one is responding... now I don't know if I've been scammed or what😡

Fashion Chingu 回复2022-03-13

Hi Zah, We would like to assist you further with your concern. We are having a hard time finding out what your order number is. Can you kindly get back to us and email our support [email protected] so we can help you get the best solution to your concern. You can either provide us your email address, name or the order number itself so we can check our list. If your order is delayed, there are some factors that might have caused it so we are sorry for the inconvenience. We can further explain the situation once we know your order number. We'll await your email. All the best and kind regards, Your Fashion Chingu Team

Poor quality.

Fashion Chingu 回复2022-02-06

Hi Roxanne, Apologies that we disappointed your expectations. Nonetheless, we thank you for your honest review. Please know that we take your review very seriously and try to improve our services with each concern you point out. To provide a flawless user experience, we offer real-time tracking information, email tracking notifications, and quality inspections, as well as our customer support that you can contact if you are unhappy with your order. Our customer support has already sent you an email to get more details and help you out with your concern. We are looking forward to your cooperation and hope for your understanding. Until then, all the best & kind regards, Your Fashion Chingu Team

Love my Kore

Jin whale sweater is as pictured and better quality than expected- very soft, warm and feels like some wool in the mix (no tag showing material). Note: Unless you are petite and size 4 US or below, this sweater will *not* be loose-fitting like Jin’s. I’m usually a woman’s US 8, S/M in tops, 5’6”. Ordered the largest size, and it fits like a regular sweater (hits near hips, sleeves hit at wrist).

The product is totally different from…

The product is totally different from the photo show at the advertisement

Fashion Chingu 回复2022-02-02

Hi Pauline, If you think it is a quality defect, please feel free to contact us at [email protected]. After finding your order in our system, we noticed that you have not contacted us yet. Our support team reached out to you now, so kindly check your email. If the item really looks different from the pictures, we would think of a fitting solution for your concern. We are a bit surprised about the issue, as many of our customers are very happy with the Black Fleece Jacket | Jisung - Stray Kids. We would like to know what exactly the problem is and would be happy to help you. Until then, all the best & kind regards, Your Fashion Chingu Team

Horrible. Worst shopping experience ever

It is a company based in China. I was shocked when I received my pieces. I bought a Blue Whale Sweater and a Black Zipper Shirt. I was really shocked about the quality. I was raised in China, so I know I can buy a cloth with such a low quality with like 3 dollars in China. But it cost me over 50 dollars. Second, they sent the Black Zipper Shirt with a wrong size (I can't even get my head in). Horrible experience. Update: Now I have contacted them, they told me that I can only exchange the item, and if I need to exchange I have to pay the shipping fee from US to China, and it has to have a tracking number. It probably cost more than the low quality zipper shirt lol. Now the cloth is in my garbage bin.

Fashion Chingu 回复2022-01-21

Hello Eric, The headquarter of our company is in Singapore, but our warehouse is in China, that's right and we make no secret of that. If you think it is a quality defect, please feel free to contact us at [email protected]. After finding your order #236047 in our system, we noticed that you have not contacted us yet. We would appreciate it if you would at least give us a chance to help you. And if you really received the wrong size, we would definitely send you a replacement. We try our best to prevent this from happening, but of course it rarely does. We are a bit surprised about the quality issues, as many of our customers are very happy with the products, as you can see on their respective product pages. We would like to know what exactly the problem is and why you are so disappointed with the quality. Until then, all the best & kind regards, Your Fashion Chingu Team

Cloth quality is not good as compare to…

Cloth quality is not good as compare to prise

Fashion Chingu 回复2022-01-13

Hello Sunil, Thank you very much for your review. If you feel that it is a quality defect or the quality is not as advertised, please feel free to contact us so that we can find a solution for you. We are open to all inquiries and problems of this nature. Based on the conversation you had with our customer service team, we hope this 1-star rating is not due to customs fees or your shipping issues. Shipping time to Qatar is listed as "Rest of the World" in our shipping chart and is 15-25 days. Unfortunately, depending on the country (in your case Qatar), customs charges may apply. We are not able cover these by default. We try to be transparent by mentioning this on our FAQ page. We will try to make this even clearer in the future. We wish you all the best & kind regards, Your Fashion Chingu Team

Sadly the items were too small.

Fashion Chingu 回复2022-01-21

Hi Kim, Thank you for the review. It's always unfortunate when things like this happen. Sadly, we do not offer the Pink Plaid Cropped Sleeveless Top And Skirt Set | Dahyun – Twice in a bigger size than you ordered. Please be aware that you can return the product set to our warehouse in China within 30 days from the day you've received it. Unfortunately, we're not able to cover the cost of the return. You can initiate the return easily by contacting us at [email protected] Until then all the best & kind regards, Your Fashion Chingu Team

Would have been 5 stars but it was the…

Would have been 5 stars but it was the sizing that confused us. Cardigan was lovely. Blue and white checked top was lovely. Blouse with puffed sleeves was really gaping round neck. Will adjust myself for my grand daughter. Otherwise she loved everything. Just the delivery time a bit lengthy.

I never got my order

Fashion Chingu 回复2022-01-04

Hi Allenn, After checking your order I noticed that our customer support is already on solving this issue. I think we'll have a solution pretty soon. Either way you will receive your item or get a full refund of course. We wish you all the best & kind regards, Your Fashion Chingu Team

Would not purchase from there again

I saw a lot of advertisements for this site on YouTube so I decided to give it a try. In order to understand my review correctly, here are my measurements: male, 1m65, 52kg... As you can see, I'm quite small with a petite frame. I live in Canada and received my package today. It took two weeks, so no problem with the shipping here. But about the items... To be honest, I feel like I've been ripped off? Keep in mind that I purchased my items during Black Friday sales, so they were cheaper than usual, and build up my cart up to 80$CAN to get the free shipping. • Yellow And Blue Stripe Patterned Polo Shirt | Doyoung - NCT: This was around 35$ (on sale), I fell in love with the photos of this one. It looked like a super cute and comfy hoody. The fabric, in the pictures, looked thick and warm so I didn't mind paying this price... What I received was a cheap t-shirt made of some kind of nylon jersey? The fabric is super thin and shiny, seams and finishes (all white, even on the navy blue or yellow fabric) look barely done, the elastics of the sleeves already stripped. I took XL as size and the sleeves are too short if I put my arms up. Overall, it gives me the vibe of a dollar store Halloween costume and is unwearable. • Black Double Strap Harness Belt | Suga - BTS: This one was around 20$ doesn't look too cheap, no leather but wasn't advertised as that either... The problem here? I can barely fit in it. Being as small as I am, I can only tie up the last holes of the belts. • Three-Layer Cross Necklace | Han Seo Jun - True Beauty: Around 15$. This one looks actually nice. It's not super high quality, and again, I can barely tie this up around my neck. • Adjustable Chain Ring | Jungkook - BTS: This one looks like a dollar store surprise gift for kids. The price was around 10$, so it wasn't worth it. In the end, my overall experience doesn't make me want to buy here again. I wouldn't recommend it to someone else either.

Fashion Chingu 回复2022-01-04

Hello Geoffrey, I am sorry that we disappointed your expectations. Nonetheless, we thank you for your honest review. To provide a flawless user experience, we offer real-time tracking information, email tracking notifications, and quality inspections, as well as our customer support that you can contact if you are unhappy with your order. We will review the issues you have raised and will assist you in resolving your problem. Our customer support has already sent you an email to help you with it. We are looking forward to your cooperation and hope for your understanding. Best regards, Fashion Chingu Team

Mia from Everglow/ any of the other idols would be ashamed you are using her like this!

The picture made my top appear to be all fake leather with a zip and pocket. It was made of a super thin material I feel embarrassed wearing even around the house form how thin it is. I paid for express shipping it took over two months, and when I complained I got a too bad attitude. Came in a broken zip up bag that was dirty on the outside. Only giving 2 stars because I promised myself if it ever showed up I would give at least two stars and I’m not ruining my karma for this store. I actually run a kpop channel that hasn’t been infected by fashion chingu yet and was buying this to test if it was worth reaching out for brand endorsement. Don’t risk your channel or your wardrobe, Mia from Everglow I’m sorry they’ve done this to you, your name/band and your image. You’ll make triple the amount of money by using quality materials and not charging for express shipping when you have no intentions of shipping it express. I ordered something else twice the weight, value and rarity from the same country a week after buying this. The second item was here in a week, so you CANNOT blame the postal services in either country. To summarise in dot points: 1. Poor quality fabrics, your bias may be wearing all fake leather but you will be wearing thin/almost invisible cotton buying from here 2. Express shipping must be an inside joke because one top doesn’t take that long to ship 3. Postal services cannot be blamed as I ordered a bigger,pricier,fragile and more valuable item a week later from the exact same town/ postage service and it arrived clean, not broken and fast despite saying it was going to take the time that the top did 4. Customer service doesn’t offer refund even if you return is what I was told when I enquired.

Fashion Chingu 回复2021-12-13

Hi Hayley, We are very sorry to hear that the Black Belted Crop Top | Mia Everglow did not meet your expectations. On our product page you can see that it is a polyester, spandex mix and no real leather or faux leather is used. If the product is different as shown in our product pictures, please feel free to send us a nice email and we would be very happy to help. Which also leads me directly to our next point, that we just can't find an email from you in the system. Today we received an email from you where you've told us about your review, but unfortunately we never received a message other than this, even though we searched for it using the order number, your name and email. Our support is very friendly, responds quickly and in general we have a generous refund policy if the customer is dissatisfied. We always use the same courier for shipments to Australia and have had primarily good experiences with them. We are sorry that the package arrived dirty, but I can assure you that we did not send the package that way. Under certain circumstances this can happen when a package is transported over 7000 kilometers. And regarding your express shipping complaint, I am wondering to which express shipping you're referring. We are only offering one shipping option on our website and do not offer express shipping at all. Maybe you're confusing it with our free-shipping policy when the order value is over US$60. We also double checked to see if it was declared incorrectly on our website. There we state our shipping method as "Yun Standard Express" and a shipping time of 7-15 business days. To sum it up, we think it's a bit unfair to portray us as a disease ("infected") since we really try very hard to create a great experience. From the selection of items we sell, to a quick processing and shipping time, to every support inquiry, of which we take every single one very seriously. To be honest, we weren't sure at first if you were confusing us with another store, because we don't offer express shipping, nor did you contact our customer service. However, our support will write back to you shortly and we hope to find a solution. Best regards, Your Fashion Chingu Team

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