快速交货和卓越的客户......
快速交货和卓越的客户服务
Fire Pits Direct 回复2024-04-19
Hello Monte, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
关于 Fire Pits Direct
数据更新- 网站
- www.firepitsdirect.com
- 分类
- 家居与园艺
- 所在地
- United States · North Liberty, IA
- 状态
- 待认证
- 近 12 个月
- 1 条评价
- 差评回复率
- 58%（7/12 条）
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Fire Pits Direct靠谱吗？
Fire Pits Direct（www.firepitsdirect.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。84% 的评价为 4 星及以上，11% 为 1 星；商家回复了 58% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-08-10。
用户怎么说
拥有优质专业人士的优质企业
这是我第二次联系Fire Pits Direct，也是第二次给我留下深刻的印象。 我打电话购买额外的物品并退回一件昂贵的物品。 马特很有礼貌而且很专业。 他让我的退货变得轻松，也让我的新购买变得轻而易举。 我一定会回来额外购买。
Fire Pits Direct 回复2024-04-18
Hello Frank, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Matt!), and we thank you for being our customer! We also look forward to working with you again in the future. Best, Firepits Direct/Spotix Customer Solutions
获得火坑的最佳地点！
Nick W. 向我发送了实际火坑颜色的照片，以帮助我决定颜色！他帮助我选择了玻璃，并且知道我需要多少玻璃！谢谢你！
Fire Pits Direct 回复2024-04-12
Hello Georgann, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Nick!), and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
这些人非常有帮助
这些人非常乐于助人，与制造商互动并帮助我们找到替换零件。 当他们支持他们的产品时，他们超越了一切！
Fire Pits Direct 回复2024-04-03
Hello Jason, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
第一次的有用信息...
首次购买时的有用信息。 非常有助于订购和及时交货。
Fire Pits Direct 回复2024-04-01
Hello Douglas, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
没有问题订购和快速交货
Fire Pits Direct 回复2024-03-29
Hello Steve, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
优秀的客户服务！
优秀的客户服务！！！知识渊博，很高兴与之做生意
Fire Pits Direct 回复2024-03-28
Hello Brandon, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
易于导航和订购的网站来了……
网站导航简单，订购速度快
Fire Pits Direct 回复2024-03-26
Hello Tony, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
我在订购其中两个时遇到了麻烦...
我在网上订购其中两个零件时遇到了麻烦。我打电话并留言，但没有接到回电。我尝试再次订购，同样的问题。这次我使用了聊天功能，聊天的人能够立即解决我的问题。我会再次使用它们。
Fire Pits Direct 回复2024-03-25
Hello Matt, Thank you for your review. We apologize for not being able to call you back, and appreciate that you persisted in working with us. Thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
轻松订购并有我需要的东西
订购很简单，有我需要的东西。还没收到。
Fire Pits Direct 回复2024-03-21
Hello Hal, Thank you for your review. We're happy to hear that we had just what you needed and ordering it was easy. We shipped it out the same day you ordered, so it should be to you very soon. Thank you for being our customer. Best, Firepits Direct/Spotix Customer Solutions
很棒的经历，你提供了很棒的服务。
很棒的经历，你提供了很大的支持。
Fire Pits Direct 回复2024-03-20
Hello Dan, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
我们喜欢我们的火坑！
令人惊叹的合作公司！很棒的产品，我们喜欢我们的火坑和玻璃围墙。强烈推荐这家公司。
Fire Pits Direct 回复2024-03-19
Hello Dana, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
我的电话被接听了……
我的电话得到了知识和耐心的答复。 我正在建造一个亭子，需要回答大量问题来帮助我获得适合我需要的火坑套件。我所有的询问都得到了解答，我在同一个电话中购买了完美的火坑插件。这个过程再简单不过了。 谢谢你 吉米·凯洛格
Fire Pits Direct 回复2024-03-18
Hello Jimi, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
我们的销售人员
我们的销售人员马特非常彻底。 他描述了许多选择。
Fire Pits Direct 回复2024-03-12
Hello Brian, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Matt!), and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
客户服务代理共赢！
感谢您的客户销售代表卢卡斯，我的经历变得很棒。在打了两次电话之后，（我）对户外燃气火坑的需求一无所知，卢卡斯向我介绍了并制定了一份有效的订单。非常有耐心，总体来说是一个很好的合作伙伴。
Fire Pits Direct 回复2024-03-01
Hello Joe, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Lucas!), and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
马特非常乐于助人
马特非常乐于助人。他回答了每个问题，并详细解释了我们完成项目所需的产品。 我们现在感到非常有信心，但他向我们保证，客户服务可以解决我们未来遇到的任何问题。
Fire Pits Direct 回复2024-02-29
Hello Maureen, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Matt!), and we thank you for being our customer! And yes - our product specialists, like Matt, are here to help our customers. Best, Firepits Direct/Spotix Customer Solutions
良好的网站且易于理解...
良好的网站和易于理解的结帐。
Fire Pits Direct 回复2024-02-28
Hello Terry, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! We'd love to work with you again in the future. Best, Firepits Direct/Spotix Customer Solutions
他们太棒了！
他们太棒了！我已经从他们那里订购了两次。很棒的客户服务。
Fire Pits Direct 回复2024-02-28
Hi Cam, Thanks for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! We'd love to continue working with you in the future. Best, Firepits Direct/Spotix Customer Solutions
完美封面！
我的火坑盖子到达时状况良好。包装令人印象深刻——非常坚固，可以防止损坏。最大的挑战是在安装手柄之前将保护膜从盖子上取下！这个盖子看起来很棒，可以保护我对火坑的投资。
Fire Pits Direct 回复2024-02-27
Hello Kathleen, Thank you for your review. We're so happy to hear that you're pleased with our service and your new cover, and we thank you for being our customer! Best, Firepits Direct/Spotix Customer Solutions
告诉我可以更换软管
告诉我我可以更换一根软管，经过三次验证，等到我订购更换后，然后告诉我我不能退回其他未使用的软管。 欺诈罪！
Fire Pits Direct 回复2024-02-20
Good morning Thomas, Thank you for the feedback. We have a 30 day return policy on all items unused and in there original packaging. The original order was placed on 11/20/23 and the replacement order was placed on 2/16/24 which is well outside of that window and so unfortunately we would not be able to return that item as it is outside of that window. Best, Vince FirepitsDirect