我是交易新手,并且损失了我认为不应该损失的头寸。 Vincent T 很友善地向我解释了为什么我会输掉交易,向我展示了如何输掉交易,并给了我一些建议以防止将来再次发生这种情况。对建议和客户服务非常满意!
FOREX.com 回复2026-07-16
We are grateful that you took the time to share your review with us. We will make sure your customer representative Vincent receives your kind feedback. If you have any further questions or concerns, please don’t hesitate to contact our customer support team for assistance. Our support email is [email protected] and you can also call us at 1-877-367-3946
Thank you Daniel for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Thank you for your 5-star review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
J
Jordan Walker · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
整体体验很棒
FOREX.com 回复2026-07-14
Thank you for your 5-star review! We have passed your comments on to our team. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at [email protected].
m
mohammad molaverdikhani · 写过 1 条评价 · 体验于 2026-07-08 ·
We apologize for any inconvenience this may have caused you. While we strive to make your experience with us as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and client verification guidelines set forth by our regulator, which help us protect clients and maintain adequate risk capital and regulatory standards. For assistance, please contact our Client Support team at [email protected] or 1.855.317.9242.
K
Kedar McNeill · 写过 3 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
毒品人;)
FOREX.com 回复2026-07-10
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
B
Benny B · 写过 3 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
使用实时在线聊天我 TXT...
使用实时在线聊天,我与代理进行了 TXT,他们能够协助解决有关 MT4/MT5 美国经纪商规则的一些问题,我必须帮助我配置 Live EA 机器人并进行测试。
FOREX.com 回复2026-07-09
Thank you for your 5-star review of our customer service team! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
F
Filip Razmerita · 写过 2 条评价 · 体验于 2026-07-08 ·
★★★★★
服务非常慢而且很差
服务非常慢而且很差。仅仅因为我的个人财务信息未更新,就被禁止交易 3 周。 3周后仍未解决。
FOREX.com 回复2026-07-08
We apologize for any inconvenience this may have caused you. While we strive to make your experience with us as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and client verification guidelines set forth by our regulator, which help us protect clients and maintain adequate risk capital and regulatory standards. For assistance, please contact our Client Support team at [email protected] or 1-855-317-9242.
I
Ilja · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
我的问题很快就得到了解决
FOREX.com 回复2026-07-08
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
j
juan · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
我得到了一位知识渊博的人的帮助……
我得到了一位知识渊博的绅士的帮助,他回答了我所有的疑虑并帮助我解决了我提出的所有问题
FOREX.com 回复2026-07-08
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
P
PING ZHANG · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
客户服务人员是……
客服人员很专业,能够及时解决问题。不过,应用程序/平台的用户界面本来可以更好。
FOREX.com 回复2026-07-07
Thank you for your review. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback. What can we do to do improve your trading experience? Please email our support team with any comments and suggestions at [email protected].
T
Thomas Dean · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
值得信赖的经纪服务
这是一项值得信赖的服务,关心交易者
FOREX.com 回复2026-07-07
We really appreciate you taking the time to leave us a review. We take our reputation of being a reliable and trustworthy broker very seriously. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at [email protected].
We are grateful that you took the time to share your review with us. We will make sure your customer representative Vincent receives your kind feedback.
R
Rene Mbah · 写过 1 条评价 · 已认证 · 体验于 2026-07-05 ·
★★★★★
好的
我的评论是 forex.com 帮助我解决了我的问题,很好
FOREX.com 回复2026-07-06
Thank you Rene, for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
We really appreciate you taking the time to leave us a review. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business! If you have any further questions or concerns, please don’t hesitate to contact our customer support team for assistance. Our support email is [email protected] and you can also call us at 1-877-367-3946
J
Jong-kook Kim · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
马丁准确地找出了问题所在……
马丁准确地识别了问题并高效地解决了它。他还跟进以确保问题得到彻底解决。谢谢你!
FOREX.com 回复2026-07-03
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we agree, Martin is truly an asset to our customer service team!
如果没有收到任何关于发生这种情况的原因的信件,我将无法使用我的 FOREX.com 账户。
显然我需要提交一些文件。
Vincent T 非常乐于助人,并为我提供了如何应对的选择。
我对收到的帮助感到满意,但我的问题尚未解决。
----
下午 2:10
感谢文森特的快速周转,并建议我可以访问我的帐户。
我在此基础上更新了我的评论。
谢谢文森特·T!
FOREX.com 回复2026-07-02
Thank you for your review. We are glad we were able to resolve your issue at this time. If you need further assistance, or to discuss your feedback in more detail our support team is available by phone at 1800 354 182, live chat via our website or email at [email protected]
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we agree, Vincent is truly an asset to our customer service team!
A
Abel · 写过 1 条评价 · 体验于 2025-08-29 ·
★★★★★
出色的!!!
FOREX.com 回复2026-06-29
Dear Abel,
Thanks for taking the time to review us. We appreciate your effort and are glad you had a good experience!
D
Dennis P. · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
需要技术援助
需要技术帮助来创建我的帐户、存入资金并激活交易平台。 Vincent T 很有耐心,乐于助人,我们很快就解决了所有问题。
FOREX.com 回复2026-06-26
Thank you Dennis, for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.