非常好👍清晰的图表
我在模拟账户中看到它非常好并且清晰的图表最佳汇率
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
FOREX.com(www.forex.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 104 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我在模拟账户中看到它非常好并且清晰的图表最佳汇率
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
优质的客户服务帮助我解决了一切问题。非常耐心和乐于助人。
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
他知识渊博而且非常乐于助人。解释清晰且易于理解。
Hi Richard, We are so glad that our client services team met your needs. Thank you for your kind words and continued support of the FOREX.com team!
非常出色和专业。我很困惑,但我的服务员帮助我理解,他很棒。
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
Angelina C提供了及时、准确的信息。
We are delighted to hear that Angeline went above and beyond to address your concerns, Benjamin. Thank you for choosing FOREX.com and for sharing your positive experience with our FOREX.com team!
支持非常迅速,并迅速提供了解决方案。
Thank you for your 5-star review! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
我的问题在一分钟内得到解决 谢谢
Thank you for taking the time to share your positive experience with our services, Nader. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
Thank you for your 5-star review! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
两个多星期以来,我一直在尝试从这家公司提款。他们的聊天和电话支持对此事无能为力。他们神秘的财政部表面上落后于他们的电子邮件(根据聊天支持)。我可以快速收到一封电子邮件,确认我的电子邮件已收到,并且该电子邮件表明我将在两个工作日内收到回复。这是相当合理的,但是,我从未收到过电子邮件回复。绝不。这完全是荒谬的。 2026 年 4 月 29 日更新 ------------------------ 于 04/11(星期六)联系聊天支持,并被告知需要额外的文件,因为我的资金银行帐户已关闭,提款只能返回到该帐户。这家公司已经有了我的新银行账户信息。 2026 年 4 月 13 日(星期一)- 将请求的文档通过电子邮件发送到他们的支持电子邮件,并收到自动回复,表明“客户服务代表将在两个工作日内回复”。 04/17/2026 - 再次联系聊天支持,因为我没有收到电子邮件回复。有人告诉我,我必须等待财政部采取行动,他们无法自行解决我的问题。 04/27/2026 - 联系电话支持并被告知他们无法解决该问题,但财政部必须采取行动。我被告知我最初的请求“仍在预期的时间内”。严重地?如果是这样的话,那么这应该在 04/13 传达。设定适当的期望是客户服务 101。我一点也不相信这是他们预期的时间范围,而且电话代表更有可能只是试图沟通并强调我的请求当天不会得到满足。从积极的角度来看,电话代理非常明确地表示,他们不会亲自跟进我的问题,我也不应该期望能够直接联系财政部。又是一次失败。此时应该有人取得所有权。为什么不升级为经理?为什么不在财务部门内部聊天呢?显然出了什么问题。 2026 年 4 月 27 日 - 终于通过电子邮件收到了对我的问题的实际回复。这表明我的请求无法完成,我应该“确认银行名称和银行帐号”。电话代理已经与我口头确认所需的银行账户已经在他们的系统中。又是一次失败。如果该信息不会转发给至关重要的财政部,那么为什么电话代理要确认该信息呢?这是某种类型的案件升级可能会有所帮助的地方。财政部不应要求确认此信息。为什么不在您的网站上实施整个过程呢?如果外部电子邮件显然不是贵公司沟通的最佳方式,我就没有必要使用外部电子邮件。我本可以上传我的文件并同时提供目标银行账户的确认。内部流程启动更有可能被路由到正确的部门,因此不太可能导致“电子邮件丢失”。 我在这封电子邮件中获悉,“收到您的确认后,我们将把资金转入您的银行账户。” 2026 年 4 月 27 日 - 中午 12:20(MT) 我确认了我的银行账户信息。 2026年4月29日 我仍然没有收到后续电子邮件(目前还可以),但我也还没有收到押金。如果我的问题确实有某种优先级的话,我不认为今天期待存款是不合理的。 04/30/2026 - 仍然没有存款,当然也没有后续电子邮件来解释任何事情。再给他们打电话吗?好吧,我无法与财政部交谈。再次给他们发邮件吗?我无法直接向财政部发送电子邮件,而且迄今为止我发送的 3 封电子邮件只有 1 封电子邮件回复。如果我的上一封电子邮件有问题,我特别要求在 2 天内回复电子邮件。和他们聊天? Chat 已经通知我这需要由财政部处理。又一个破碎的期望。如果您在 2 个工作日内无法做任何事情(根据我的经验),请不要发送表明 2 个工作日回复的自动电子邮件。 这根本不应该是 KYC 问题。如果你想从我的新银行帐户中取出我的钱,那么你在归还钱时就不应该拖延。如果是 KYC 问题,两周前就可以解释了。这一点从来没有被任何人提及过。我非常怀疑这是一个这样的问题。 ---------------------------- 总而言之,这家公司似乎仍然无法迅速采取行动,也无法正确进行内部沟通。如果他们的聊天支持和电话支持实际上都不是这家公司的员工并且可能是外包的,我不会感到惊讶。
We’re very sorry to hear our app missed the mark for you. We understand that there is always room for improvement and would love to hear more from you. While we strive to make our withdrawal process as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and Anti-Money Laundering (AML) guidelines set forth by our regulator. We are required to withdraw the funds back to the exact same personal bank account used to fund your trading account. That being said, we do ask for 3-5 business days for a withdrawal to be reflected in your bank account once processed on our end. If you have any additional questions, please reach out to us by call, chat or email and one of our client support team will help to resolve the case. Our support email is [email protected] and you can also call us directly toll-free: 1.877.367.3946.
很棒的客户服务。 代理 JJ 非常专业、有礼貌、知识渊博且乐于助人。
Thank you so much for your kind words, Maxwell. We really appreciate you taking the time to share your experience with us, and we agree, JJ is truly an asset to our customer service team!
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
服务很棒!我对 Forex.com 非常满意。
Thank you for taking the time to share your positive experience with our services, James. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
J.J.他很有礼貌、耐心、知识渊博,并且非常决心解决我的问题。他甚至向我保证他会继续打电话,直到问题得到解决……他做到了! J.J.是 Forex.com 的宝贵资产。希望有更多像他一样的人!
Thank you so much for your kind words, Richard. We really appreciate you taking the time to share your experience with us, and we agree, J.J is truly an asset to our customer service team!
无法在没有压力的情况下开设账户。您发送给他们的每份文件都不够,对地址证明的要求是荒谬的。不断地索取一份文件而不是另一份文件。检查你的 IP,如果你碰巧打开了 VPN,他们会回复你询问你现在实际在哪里...... 选择 CMC Markets 或其他经纪商
We apologize for any delays in response and are sorry to hear your experience with us has not been what you expected. Although we take pride in the services that our support team offers, we understand that there is always room for improvement. There were responses sent to you requesting clearer documentation required to proceed with your application. While we strive to make our application process as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) guidelines set forth by our regulator. We are required to validate all financial information for the security and safety of your funds and account. For assistance, we recommend that you contact us by telephone and press 9 to speak with a representative. Alternatively, our support team is available via live chat or email We hope to hear from you soon. Our support team is available by phone (1-877-367-3946), live chat, and email [email protected].
真正优质的服务。我使用了聊天功能,我的每一个问题都得到了解答,代表非常耐心和细心。技术精湛的代表,非常感谢!
Thank you for taking the time to share your positive experience with our services, Veronica. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
我的名字是 Vikash Narayan,我刚刚更新了我的帐户,电话里的人非常有帮助,外汇经纪商是世界排名第一的,非常感谢
Thank you for your positive feedback regarding our platform and products. We are delighted to know that our services are meeting your expectations and supporting your trading experience. Your satisfaction is very important to us, and we appreciate your trust in FOREX.com.
让我的经历变得很棒的是托比帮助我解决了我今天遇到的问题。 该公司所做的伟大之处在于,使我们的交易者能够在代理商的帮助下尽可能快速有效地解决问题,以及在平台上设置和交易是多么容易。 对我来说10/10
Thank you so much for taking the time to leave a review about our services. Your feedback guides our business and helps us keep improving the service we provide. Thanks for choosing FOREX.com
反应快。礼貌互动。问题得到有效解决。
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
需要它帮助登录我的帐户。代理真的很有帮助。
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
代理莫妮卡信息丰富,乐于助人,人很好!
Thank you for taking the time to leave your review with us.
共 104 条符合条件的评价