At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Although there are good products some sellers are fraudulent. My account got banned for a year because the seller committed fraud with riot. When i reported the issue with all the evidence in a video i got told there wasn't enough evidence. I showed a video with my riot id, me logging in, main menu which showed i was banned, the email from riot and the order i purchased, but it was not enough. Bad customer service and I would advice not buying here if you love your riot account
G2G 回复2026-04-02
Hi Jard, we're deeply sorry to hear about your account getting banned and the difficulty you experienced with our dispute process. We take fraud reports very seriously and understand how frustrating it must be to feel unheard after providing evidence. To allow our team to re-examine your case thoroughly, could you please share your order reference number or support ticket ID? You can reach us at https://www.g2g.com/support. We want to make sure your case is properly reviewed.
Trusted website, Although some Sellers can be sketchy and I would recommend you only ever get Full access products otherwise that risk is posed. G2G always help their customers in all situations even the one I mentioned with sellers and you often get your money back within 24-48 hours.
G2G 回复2026-03-30
Thank you for the honest and detailed review, Nate! We're glad G2G could come through for you. Your feedback about seller selection is really valuable — we'll keep improving to make every experience seamless. See you again!
Such a bad move to let someone who did fraud get a free account by submitting ticket and just put "account not working at all". Even though i prove everything that account is working properly with date and time no crop screenshot they still let the user win. I lost my account and my money on that and the one who did get it for free. Please be wise next time to decide who will win in a case. This is not nice experience for me.
G2G 回复2026-03-30
Hi teguh, we're very sorry to hear about your experience. What you've described is something we take very seriously. To investigate this case thoroughly, could you please share your order ID or reference number? This will help our team review the full details and work towards a resolution. Thank you for your patience.
Costumer service seems to be useful until you become an actual costumer.
Not bad of an experience with g2g first hand. Seller was nice he was reasonable and fair with his deal however I do have an issue with how g2g handles their business. From my experience I bought an account. Used it for a couple weeks peacefully. It was good I had access to it and was using it. Then my access was revoked when I contacted the seller it turns out he was unable to get his funds from g2g so sellers beware it may be hard to actually get paid from the sales you make through them. With the presumption that what the seller said was true I am attempting to get my funds back from g2g. So Seller took it upon himself and revoked my access and advised me to get a refund on an ALREADY COMPLETED ORDER. I have attempted to reach out twice now to get no response. Mind you they say it takes 1-3 business days for a response so I have given them time. I am beyond unpleased with this situation as I have been powerless in getting a refund and keeping my purchased good. This situation is just terrible costumer service and immoral seller practice. I’ve read through their tos and this is possibly an error by the sellers efforts but it doesn’t make my lackluster costumer service experience any better.
Update. Thank you g2g. They’ve responded to my review before my support ticket. Something worth of note to those who want a wholistic perspective. I will update my review based on their honesty and ability to support me through this ordeal moving forward.
Guess what guys no follow up even though they responded to this review. 0/5 stars of it was possible. Buy from literally eldorado they got higher review averages for a reason. Or better yet just avoid this website and those similar as a whole. Screw you g2g. Your name represents your costumer support and everything in between in helpful and uncontactable.
Order No. 1770474953669EYOL
Support ticket number. #5275241
Though lengthy. The process is finished. I ended up happy and with my return though they kept an acute sum of 40$ they didn’t issue the refund to my bank initially and I had to contact support. They issued it :). From my experience it was a misfortunate situation. Be wise about your sellers do your due diligence and trust your gut. Don’t let your money but a hole in your pocket because g2g may just be waiting for you to.
G2G 回复2026-03-30
Hi Tristan, we're sorry to hear your account access was revoked and that our support team didn't fully resolve this for you. To help us investigate, could you please share your order ID or reference number? Our team will look into what happened and work towards a proper resolution for you.
Swiftness of the transfer the Bitcoin take time getting used to
G2G 回复2026-03-30
Thank you for the honest feedback, Ray! We appreciate your patience with the Bitcoin transfer process. If you ever need guidance, our support team is always here to help.
Thank you for your review, David! We're glad everything worked out well. We're always working to improve our delivery times and appreciate your patience. Hope to see you again soon!
I purchased a “CGPT Plus 12 Months – Private Account” from this seller, and the account was disabled just 4 days after delivery.
I followed all instructions correctly, logged in, and everything worked initially. However, I was later logged out and received a notification that the account had been disabled.
I contacted the seller immediately and followed up again 2 days later, but received no response.
After checking the seller’s reviews, I noticed multiple buyers reporting the exact same issue, accounts working briefly and then getting disabled shortly after the order is completed. This suggests a pattern where the seller waits until buyer protection expires before reclaiming or disabling accounts.
This is not a reliable or safe seller. I strongly advise others to avoid purchasing from them.
Date of experience: 17/03/2026
Order ID: 1773676939824MEXZ
edit : g2g support team was really helpfull and supportive ,i provided all the proves and i got a refund
G2G 回复2026-03-31
Hi Aiden, we sincerely apologize for the inconvenience. We understand how frustrating it must have been to have the account disabled shortly after purchase. We're pleased to inform you that your order has been cancelled and a full refund has been credited to your G2G Store Credit. You may use this to place a new order. Thank you for your patience.
The account was not as described. I contacted the seller who kept saying they would fix it and look into it. Every time I said anything the seller told me they were looking into it, please wait. I waited a week and nothing was fixed. Very frustrating experience.
G2G 回复2026-03-25
Hi Sam Goodkind,
We apologize for the frustration caused by the seller's delay in fixing the account issues. We expect our sellers to be responsive and helpful. If the situation is still unresolved, please provide your Order ID so our support team can intervene and help facilitate a resolution for you.
I wanted to buy a gaming account and it asked for eKYC verification, I submitted it and it got accepted but my order is still stuck that I need to "Verify my payment" even though it took money from my card.
G2G 回复2026-03-27
Hi Ber Serker,
We are truly sorry for the stress and delay caused by the verification process and the status of your order. We understand your concern regarding the payment being processed while the order appeared stuck. Our team has conducted a thorough review of the transaction to ensure everything was secure, and we are happy to confirm that your order has now been finalized. We appreciate your patience and will use your experience to help us improve our internal processes for a more seamless service in the future.
seller tried and gave extra time but 75k in 4 hours is very bad
seller tried his best and i get that but paid for 2 hours and got like 4 hours out of him which is great but the booster or whatever it is he used to do it is just really bad 4 hours for abt 75k coins no guns nothing ect guy kept dying i suggest to stay away from the carrying service and just buy the loadouts/cons separately as sadly the guy that plays for you seems to be really bad
G2G 回复2026-03-25
Hi Liltimmy Kysor,
We appreciate your detailed feedback regarding the carrying service you received. We are sorry to hear that the performance did not meet the standards you expected. We will use your comments to review the seller's service quality and help improve the overall experience for our community.
I would like to share mAppeal Request for Permanent Sales Access Removal – Ticket #4887038y concerns…
I would like to share my concerns regarding the customer support experience I received.
While I respect the effort of the support team, I found the response to my case to be quite generic and lacking detailed explanation. The decision about my account appears to have been made without providing clear, specific examples of the issues that led to such a severe action.
Additionally, I feel that my overall performance and history on the platform were not fully taken into consideration. With a 96.9% positive rating and thousands of successful orders, I believe my case deserved a more thorough and individualized review rather than a standard response.
I am not seeking to criticize unfairly, but rather to highlight that the current support response did not give me enough clarity or opportunity to understand and improve.
For this reason, I kindly request that my case be reviewed again with more detailed evaluation and transparency.
G2G 回复2026-03-25
We're grateful for your trust and feedback. Your satisfaction is our top priority.
The seller gave the product i needed. But i leave 4 stars for packaging method he made. It was suppose to be keys for apps, but at the end i end up being part as co-team member. As i said: the product is there but not as i wanted.
G2G 回复2026-03-16
We appreciate your kind review. It is indeed one of our goals to make all transactions as simple and as pleasant as can be for our customers.
After a long time, I want to give an update. I did get my money back from G2G, and I appreciate that.
However, the biggest problem is still the support team. G2G really needs better support staff — people who respond in a human way, show understanding, actually read what a customer writes, and understand that someone who may have been scammed does not want stupid copy-paste replies.
Customers should also never be threatened or pressured by sellers. People who do that should be banned immediately, because it damages the company’s reputation and trust.
If G2G improves its support and takes stronger action against bad sellers, I believe the company can move in a better direction. If not, I think it will keep losing customers because of the poor support experience.
G2G 回复2026-03-17
Hi Hendrik Correia,
Thank you for providing an update on your situation. We are pleased to know that your refund was successfully settled, though we sincerely apologize for the frustration caused by the communication you received from our support team and the conduct of the seller involved. We strive to provide a more personalized and human experience, and your feedback highlights areas where we need to improve. Please be assured that we are taking your comments seriously to refine our internal processes and enhance our seller vetting standards for the future. We appreciate your patience and for helping us build a better marketplace.
sign up experience could be improved (i was getting frustrating errors) but otherwise it's alright
G2G 回复2026-03-17
Hi Technoblade `,
We are sorry to hear that you found our sign-up process and site functionality frustrating. We strive to make our marketplace accessible and easy to use for everyone. Your feedback regarding the user experience is very valuable, and we are sharing it with our technical team to help us streamline our processes. We appreciate your patience as we work on these improvements.
The customer support is amazing ,I've got scammed by buyer who retook my account after I purchased it (which was pretty much my fault for not changing password) .
I wrote a ticket to support with screenwhot of my order and steam log in page where was clearly seen the passwoed doesn't match.I got refunded the order in under 40 minutes !
G2G 回复2026-03-12
We greatly appreciate your feedback. We are delighted that we are able to meet your standards in the given criteria. Hope to keep on improving!
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