At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
We're sorry to learn about the unfortunate situation you've encountered. In order to assist you promptly, could you please provide us with the order number related to your purchase? Additionally, we encourage you to report the issue directly from your order page, including all relevant details. Our team will swiftly investigate the matter and reach out to you accordingly. Your cooperation is greatly appreciated.
At first, I didnt receive my emblems of heroism. After a couple of days of discussion with them in chat they finally got me my emblems.
G2G 回复2024-04-03
We're glad to hear that the issue with your emblems of heroism has been resolved. Your satisfaction is our priority, and we're grateful for your patience throughout the process. Rest assured, we will convey your feedback to the seller to ensure continuous service improvements. If you have any further concerns or need assistance in the future, please don't hesitate to reach out to us.
Description was a lie. said 5-minute delivery but took over an hour and half. Seller took a long time to respond to my messages as well.
G2G 回复2024-04-03
We sincerely apologize for the inconvenience you experienced with your recent purchase. We understand that the delay in delivery and the discrepancy between the stated delivery time and the actual time it took to receive your order was frustrating.
Upon review, we can confirm that the order has been delivered by the seller, albeit with some delay. We acknowledge the importance of timely communication and service, and we apologize for any lack of responsiveness from the seller.
Rest assured, we will convey your feedback to the seller to ensure that such issues are addressed and improvements are made to their service standards.
Got it done reasonably fast but it took 2 days, inconsistent updated and used my trailblaze battery power without my knowledge used all my materials without my knowledge and say so even if it was required it would’ve been nice to know that a character was needed to be level up wasn’t notifed when the account was logged into
G2G 回复2024-03-26
Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during the completion of your order.
Transparency and clear communication are vital aspects of any service, and we regret that these were lacking in your recent interaction with the seller. Rest assured, your feedback will be passed on to them for their consideration and improvement.
We appreciate your patience and understanding as we work to ensure a better experience for all our customers.
Thank you for your message. We're truly glad to hear that the issue has been resolved to your satisfaction. Our apologies for any delays in responding, and we appreciate your patience throughout the process. Should you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for your understanding.
He not that good in rank I was carrying him every time. He wasted my time 2 hours and 50 minutes on rank.He didn't give me the same level i wanted.
G2G 回复2024-03-12
Thank you for bringing this to our attention. We understand your frustration with the situation. However, it seems that you have already confirmed the order as received. In cases where the order doesn't meet your expectations, it's crucial to click "Not Received" promptly so the seller can investigate and address any issues.
At this point, the payment has been released to the seller, and unfortunately, there is limited action we can take. We encourage you to utilize the platform's feedback system to share your experience and provide constructive feedback for future transactions.
Hi,I'd like to tell my experiences in G2G
I am a seller for less than 1 year,sell accounts and items,everything were pefrect before 16 january i got issuse on order that was more than 20 days but I think ok no problem.They require proof of delivery(accounts order) I explain that buyer even did't look at accounts and I don't have permision to contact to him.Support ignored my explains and always send template answer(that i need to upload proof of delivery)
Thx everyone who saw this review and i believe that this note will improve support systems.
G2G 回复2024-02-21
We're sorry to hear about your recent experience and the issues you encountered with your order. It's important to note that while we strive to provide comprehensive support to our sellers, there are certain cases where seller protection may not apply.
In situations where a dispute arises and your account is not eligible for seller protection, the outcome of the dispute will be determined by the arbitrator appointed by the payment processor. Unfortunately, we do not have control over this decision.
However, we are committed to assisting you by providing the necessary evidence to challenge the dispute, provided that the evidence meets the requirements set forth by the payment processor. We understand your frustration and will do our best to support you throughout this process.
Thank you for bringing this matter to our attention. Your feedback is invaluable as we continue to improve our support systems.
We apologize for the inconvenience you experienced with your order. After reviewing your case, we have taken action against the seller involved and have initiated a refund for your order. We sincerely apologize for any frustration or inconvenience caused. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for your understanding.
good website but some sellers are terrible.. for my order I waited 1 full day for first response, then another day and a half for delivery.. waited almost 3 days for delivery
G2G 回复2024-02-08
Thank you for your feedback. We apologize for the delay you experienced with your order. We'll convey your comments to the seller to improve their service for future transactions. We appreciate your patience and understanding.
Give clear instruction on what to do, But take a long time to complete the order (around 4 hours)
G2G 回复2024-01-26
Thank you for bringing this issue to our attention and we apologize for any inconvenience caused.
We'll make sure to share your comments with the seller for improvement. If you have more details or preferences, feel free to let us know.
Thanks for your understanding.