At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Delivery took 3h and seller did not respond to any messages, bad experience would not recommend this seller.
G2G 回复2024-09-18
We regret to hear about the difficulties you've encountered. To assist you better, please provide your order number. Alternatively, you can submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to resolving issues promptly and ensuring a secure transaction environment for all our users.
The delivery for items was good! but the response time was very slow with texting me back.. same with delivery waiting was expecting 2-3 hours wait but i had to wait 3 days. but when we finally came to the point the in game trade it was good service.
G2G 回复2024-09-18
We're sorry to hear about the issues you've experienced. To assist you more effectively, please provide your order number. Alternatively, you can submit a detailed report via our support portal at https://support.g2g.com/support/tickets/new.
We're dedicated to resolving any concerns promptly and ensuring a secure transaction environment for all our users.
Bought an Account and after "refund Time" was over the Seller got the Account back and i can do nothing.
other offers like WoW Gold or Boosting are top but dont buy Accounts there.
G2G 回复2024-09-12
We regret to hear about the difficulties you've encountered. To assist you better, please provide your order number. Alternatively, you can submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new
We are committed to resolving issues promptly and ensuring a secure transaction environment for all our users.
i ordered and paid for a 20 gbp neosurf vouvher.......after id paid it was sent.....tried using it on a few sites and it was rejected.......couldnt understand why.......went to the official neosurf site to check the balance of the voucher but the vouher 'does not exist' ie it is not a neosurf voucher credit code i was sent in return for my money i have not recieved a reply from the seller i have ALLL supporting screenshots and proof required
G2G 回复2024-09-18
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
i bought a account but it got stuck in verify payment then my account was suspended and they didnt give me a refund i contacted support its been a day and no reply
G2G 回复2024-09-04
Thank you for contacting us about this issue. We would like to inform you that creating multiple accounts is a violation of the platform Terms of Service, which subsequently led to the suspension of the duplicate account. The order that you mentioned has already been cancelled, and it may take 1-14 days for your bank to restore the amount to your account, once their authorization hold expires. Thank you.
delivery was speedy and i received the full amount but i got suspended for a month 3 days later and my acc reset to level 1.
G2G 回复2024-09-02
Thank you for bringing this issue to our attention. We have thoroughly investigated the matter, but due to insufficient evidence, we are unable to determine the exact cause of the problem. We hope this was an isolated incident and will continue monitoring the situation to ensure our sellers adhere to delivery guidelines for safe and secure transactions. We are confident that your future experiences with G2G will better reflect our commitment to your satisfaction.
We are sorry to hear about your experience. Our agent has reached out to you to obtain more information, specifically related to your redemption site region so we can verify that you're indeed trying to use the code and the correct page. Since we did not hear back from you, the case has been closed. If you require further assistance, please do not hesitate to contact us again. Thank you.
its a good company but the support is a bit bad i bought a couple fortnite accounts over a couple months and lets just say every single one i bought got taken back from the sellers and i got only a refund from 1 of the accounts and they wont refund any more of them
G2G 回复2024-08-21
Thank you for bringing this issue to our attention. As the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.
I disliked the lack of communication and the time it took to complete. 4 days is as long as it would take me and several times I thought of refunding overall other then how long it took and communication
G2G 回复2024-08-15
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Delivery was slow. Almost 16 hours from payment to delivery.
G2G 回复2024-08-09
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
The seller writes that it will deliver in 10 minutes, but I waited almost 1 hour without receiving any response, and then told me to wait further time.
Anyway i finally received my stuff, but i was becoming paranoid.
G2G 回复2024-08-08
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
We’re sorry to hear about your experience. To assist you further, please provide your order number. Alternatively, you can submit a detailed report through our support system at https://support.g2g.com/support/tickets/new.
We are committed to addressing such issues promptly and ensuring a secure transaction process for all our customers.
Thank you for your cooperation.
I purchased an account, I submitorders my order is lted the payment and got the screen showig Order has been placed, however on my isted as "To Pay"
I purchased an account, I submitted the payment and got the screen showing Order has been placed, however on my orders my order is listed as "To Pay" and seller also confirmed payment is still pending through screen shot
G2G 回复2024-07-28
Thank you for contacting us. It appears that the payment for this order has been declined, it there has been any temporary charges, it will be restored back to your account by your bank once the authorization hold has expired, typically within 1-14 days.
it was ok just the seller slow responsive and also took extra 1 hour before receiving my item
G2G 回复2024-07-07
Thank you for your feedback. We're glad to hear that your order was successfully delivered, despite the delay. We’ll convey your comments to the seller to help improve their response time and service. If you have any other questions or need further assistance, feel free to reach out.
The seller does not respond to the chat and it takes more than 12 hours for the order to arrive once it has been "sent"
G2G 回复2024-06-27
We apologize for the inconvenience you’ve experienced. The 12-hour delay might be due to factors beyond the seller's control, possibly related to the game's mechanism. To help us investigate further, please provide your order number or submit a ticket through our support system at https://support.g2g.com/support/tickets/new.
We appreciate your understanding and look forward to assisting you.
I just need some help cause the reviews are pretty bad but my horthers friends got the things
I just wondered im going to buy permanent fruit in blox fruits so what if i just never get the friend request and fruit
G2G 回复2024-06-24
We’re sorry to hear about your experience. To help us resolve this matter more efficiently, please provide your order number. Alternatively, you can submit a detailed report through our support page at https://support.g2g.com/support/tickets/new.
We are committed to addressing concerns promptly and ensuring a secure transaction process for all users.
I bought a boost from 'BoostRoom' i don't know if i was just unlucky but the boost was a complete waste of time. The booster made no effort to complete the order, after 4 days he'd done what i had managed on other characters in a couple of hours. I contacted BoostRoom and they were useless, very unprofessional and then blocked my refund request, lied about the prices, lied about the deal i got, lied about how long it was going to take and gloated that G2G would rule any support request in their favour as they've sold on the site for 10 years and "know how it all works". At first, the support from G2G was sketchy, i followed instructions to request a refund from the seller (which they blocked) then waited 48 hours to escalate, unfortunately after 48 hours the escalation button disappeared.... i then emailed G2G support with all of the proof of the above, then waited with little hope.. however they were brilliant, and within an hour or so of sending the email, the seller contacted me to say that they'd be giving me a full refund, and i received an email from G2G confirming it, so clearly they had contacted the seller and put him in his place. The next day the money was in my bank and G2G support had been in touch again just conforming everything. G2G Support 4 *, would be 5 but the escalation button needs fixing.. BoostRoom 0 * - so overall, 3 *
It would also been good to know if anything actually happens to the seller for situations like this, because they really let the platform down.
G2G 回复2024-06-21
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you initially faced with your order. We’re glad to hear that our support team was able to resolve the issue and secure a refund for you.
We appreciate your feedback regarding the escalation process and your recommendation about handling such situations more effectively. Rest assured, we take these matters seriously and are continuously working to improve our platform and ensure a positive experience for our users.
Thank you for your valuable insights, and we hope to provide you with a better experience in the future.
some sellers are to slow or are too busy to send u the order
G2G 回复2024-06-19
Thank you for bringing this matter to our attention. To assist you further, could you please provide the order number or any relevant transaction details? This information will enable us to investigate the issue promptly.
Alternatively, you can use our support system to submit a report at: https://support.g2g.com/support/tickets/new. We appreciate your cooperation.
After 2 bad products, Finaly a good Seller .
So G2G is oke, But the sellers ........ can be.....
Write them first , if the react buy !!
But oke all is Trust !!
G2G is not bad.
Hope to get refund from the other mis conducts !!
En Tnx to the Good Sellers . we buy cheap so trust need to be there !!
G2G 回复2024-06-18
Thank you for your feedback and for letting us know about your experience. We're glad to hear you found a good seller through G2G.
To assist you with the issues you encountered with previous sellers, could you please provide us with your order number(s)? Alternatively, you can submit a support ticket through our support portal at https://support.g2g.com/support/tickets/new. This will allow our team to investigate and help facilitate any necessary refunds.
you can find codes cheap here is a plus. very fast customer support. they ask for passport for valorant skins and a picture of your credit card though also ur face. some sellers do send wrong code sometimes though
G2G 回复2024-06-18
Thank you for your feedback and for bringing this to our attention. We're glad to hear that the seller has provided you with a replacement code that works. Regarding the verification process for certain purchases, including Valorant skins, we understand your concern. It's important to ensure security and prevent fraud, which is why we request these verifications in some cases.
If you encounter any issues like receiving incorrect codes from sellers in the future, please provide us with the order number or submit a support ticket through our support portal. This will allow us to investigate and resolve the issue promptly.