At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Communication was pretty bad. I asked multiple times to be informed on logins and logouts, it got confirmed each time but they never told me in the end. I've watched the stream of the gameplay but was often disappointed as some major knowledge was missing.
G2G 回复2025-01-22
Thank you for bringing this issue to our attention as your feedback is instrumental to us. Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
I waited in game for over 2 hours for their delivery. I sent them 3 chat messages asking how much longer the delivery would take. They didn't answer any of them.
G2G 回复2024-12-17
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. Alternatively, you may submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.
I placed and paid an order, and for the payment to be verified they asked me for a selfie, i am a buyer what would u possibly need my selfie for? some kind of racism? and the issue is, its been almost a day tho my payment is not verified still, absolute absurdity.
G2G 回复2024-12-01
We sincerely apologize for any frustration caused. Our eKYC process is a standard security measure designed to ensure the safety of all transactions on our platform. Rest assured, it’s not about discrimination but about protecting buyers and sellers from fraudulent activities.
After reviewing your case, we’re happy to inform you that your payment has been successfully verified. You can now proceed to contact the seller directly via the order page to arrange for the delivery of your purchase.
If you have any further concerns or need assistance with contacting the seller, please don’t hesitate to reach out to us. We're here to help!
I've got a bad account and immediately contacted the seller. He verified and offered a refund that i accepted. The thing is that i got my money back without the fees from G2G even though i never confirmed the order as successfully received. Contacted support and they won't provide a solution.
Update: fees refunded only after a bad review.
G2G 回复2024-11-27
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Promised max 3 days and took 7 days of constant probing to get it complete. Booster also took all the gold in the account.
G2G 回复2024-11-25
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Delivery took a day. I was expecting a fast delivery service.
G2G 回复2024-11-22
Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.
*First of all G2G is great there is no problem with them at all, this was directed to the seller on the site*
Asked if all would be sent immediately and got the answer yes, before i bought. But the sellers didnt the deliver all until 12 hour had gone. Apprently his farmer was offline. So he is not selling his own coins. Which is fine for me. But I didnt like the long delay when i specifically asked for a quick trade.
G2G 回复2024-11-20
Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.
Took forever and marked it as complete and and wouldn’t let me refund then waited 3 additional hours along with the 2 day wait I already had to wait to give me my order
G2G 回复2024-11-18
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Was looking for dragon age origins for gog and couldnt find it on any key site except here, after checking if the site was "legit" i decided to buy the code for the game on gog from the seller "Shazam47" since he had very postive reviews and like 10000 orders completed, all for nothing since the code i got didn't work at all, it wasn't even a gog code and now i just got the refund, the seller was helpful and pretty fast at refunding at least
G2G 回复2024-11-15
Thank you for bringing this issue to our attention, and at the same time we are glad to hear that the issue has been resolved. We hope this is an isolated case and we will continue to monitor the situation by making sure that our sellers comply with delivery guideline for a safe and secure delivery of all orders. We are confident your future dealings with G2G will better reflect our commitment to your satisfaction.
review directed at a seller on g2g aleksnayo.
i bought two dayz steam accounts from them for my sons..
first of all they sold me the same account twice, i thought righ cool no big deal i will mail the seller and find out whats happened..
in the mean time i got the first account up and running no issues logged into the game able to join servers with full access,
the seller mailed me back after checking i received the same details twice, provided new details to another steam account with access to dayz, i thought cool thats it fixed both boys have dayz, jut need to install it on the other computer and the boys are good to go..
i intall it , try to get into get them on the same server to get flung off, the second account they sold me had a global ban..the ban was received 65 days ago..
i re contacted the seller who said i basicly still have access to the game so im to blame really not them..
i re explained i paid for a working dayz mate not one with a global ban.. its a scam to sell like that..
i have placed a report however it just goes back through the seller takes 2 days before you can ask G2G to step in..
i screen grabbed the conversation and ofcourse the account ban information ..
i will update my review accordingly .
refund provided by g2g
G2G 回复2024-12-01
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I ordered a account on 08-11-2024, The detail sharing with seller and me was all good. But on next day 09-11-2024 I can't access the account which the seller provided due to account taken back. I contacted the seller, he responded me after checking and told this was caused from his side, and will issue a refund. On same day 09-11-2024 I have created a ticket towards the g2g support team informing about the incident, And updated the ticket with sellers response. Till now no actions/ any response has been given from g2g support team. Even the seller is willing to make a refund towards the order after the issue was not with me by verifying from his end. So please response to the email or ticket that has been sent to the g2g support.
G2G 回复2024-11-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction will be refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Their seller got caught resulting in my account getting a RMT penalty and my account balance driven negative.
G2G 回复2024-11-13
We have investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.
We hope this is an isolated case and we thank you for your patience and understanding on this matter.
Edit: store has properly refunded, I am happy to edit this review thanks to their dedication to help return my money to the proper form, I’m changing my review from 1 star to 3 stars, G2G the website itself I have used for multiple years they are a good website. Just be sure to pick the right people to buy from. If G2G does something about the individual who held my money against me and was very offensive for no genuine reason I will change this review from 3 to 5 because how I see it is as long as the individual can sit here and do it to me without any consequence then he will continue to do it to other people. But things regarding G2G itself has been removed from this review, just a friendly reminder that the sellers do make the face of the G2G platform itself.
I bought something off this website, as to which the
guy I bought from when I asked questions about my order proceeded to tell me I’m “wasting his time” on a order I paid 60 bucks for, then requested a refund as to which the guy called me “lazy and stupid” and declined my refund request and is now holding my money because I simply wanted a refund because I didn’t want to pay someone 60 bucks that doesn’t even have simple manners.
I usually don’t have a problem with this store but spending money and terrible service does not go hand and hand
And If you choose to shop here what ever you do don’t buy from QuadroTony he’s a rip off and will call you stupid and lazy to help cope with his bad attitude problems.
Seller “QuadroTony” just rejects order and says I’m stupid and should “have to wait for my money” like I’m being punished for supporting a website. 🤦🏼♂️
Keep in mind I’m paying this dude exactly 64 bucks g2g makes 20% that’s 50 bucks in his pocket for less than a hours work to be rude for that money in less than a hour is insane
G2G 回复2024-11-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I’ve made many successful purchases on G2G, with very few negative experiences. However, in a recent order, I was scammed by a seller who advertised a League of Legends account with "70,000+ BE," but I received an account with only 60,000 BE. The seller claimed that the description stated "60k-80k," which feels intentionally misleading.
To illustrate, imagine buying a box labeled "1000+ playing cards," only to find just 800 cards inside. The fine print saying "800-1200 cards" directly contradicts the label and is blatantly deceptive.
I reported the issue and requested escalation, but G2G sided with the seller without giving me a chance to respond, despite this being a clear violation of their Terms of Service. To make matters worse, the reporting process only allows for a brief explanation of fewer than 150 characters, which is inadequate.
Fortunately, since I paid with a credit card and live in US, I was covered under the "Visa Merchant Code Rule 53 – Not as Described or Defective Merchandise." I submitted all of the documentation and evidence to my credit card company, and they sided with me. I can’t believe how frustrating this experience has been. The purchase price was only $6.84, yet I’ve spent hours trying to resolve the issue. It’s honestly not worth my time, but I’m determined to see it through on principle.
I’ve also sent further communications to G2G via email and am waiting to hear back, but at least I’ve managed to get my money back.
Update from Nov 12th (11/12/2024): After extensive back-and-forth with G2G support, the case was ultimately resolved in my favor a few days back, and I appreciate that they refunded the transaction. I’m grateful to the team that conducted the secondary review, and because of their thorough review, I have updated my rating. However, I’m still leaving an overall negative review due to how this situation was initially handled.
It took approximately 2-3 hours of emails, communication, and evidence gathering to reach a final decision and get my $6 refunded. I’m deeply disappointed with the original reviewer, who clearly did not fully review the case before ruling in the seller’s favor. While I am still leaving this as an overall negative rating due to the incredible frustration and waste of time, I do really appreciate the team who reviewed the case the second time and ultimately reversed the initial decision.
G2G 回复2024-11-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
i bought yesterday with paysafe it worked today i bought and was scammed support answered but i dont got a refund till now
G2G 回复2024-11-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Sellers can easily start ignoring you after marking your order received and you cant do anything about it, 3 days they will waste until it completes the receiving by itself and then ignore you because they received the money and the devs dont even want to do anything about it
G2G 回复2024-11-13
Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be for you. Since you have released the payment to the seller, it limits our ability to intervene in the matter. However, we want to assure you that we take these issues seriously and have already banned the seller from our platform.
Your feedback is valuable to us, and we are continuously working to enhance our buyer protection measures. If you have any further questions or need assistance, please don’t hesitate to let us know.
I received my currency, but it took much longer than expected. Despite the '1-hour delivery' claim, it took 12 hours, and I had to repeatedly reach out to the seller for updates. It also seemed like the seller didn't have all the currency readily available, causing further delays. To improve, I suggest the seller keep promised stock on hand and be more responsive with updates to avoid leaving customers in the dark.
G2G 回复2024-10-28
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Multiple Account Each Month from Possible Scam Exit Seller
Since May 2024, Highly possible same seller with same listing description and profile description been spotted on Dota2 and CS2 Account. A Scam Exit Seller
Those Profiles Are :
Arif11
Alkohir
Aakassev
king_hk5
Anicl04
This Seller will register new account each month every 20th++ Calendar
Been there since May 2024 but it seems g2g doesnt do anything on him.
Last 90 Days review on each account above reflect my experience on him
Last listing by king_hk5 now posted by Anicl04 with same exact pattern and price
G2G 回复2024-10-28
Thank you for bringing this to our attention. We take concerns like this seriously, and we understand your frustration. We’ll investigate this matter further and review the accounts and patterns you've flagged. Ensuring a safe and reliable marketplace is our top priority, and we appreciate your patience as we look into this. Please feel free to reach out if you have any additional details that could help us with our review.
We’re sorry to hear about the difficulties you've encountered. Without an order number, it’s challenging for us to locate the transaction and fully investigate the matter. Please share your order number or submit a report through our support portal at https://support.g2g.com/support/tickets/new, and we will assist you as soon as possible.
Our team is dedicated to ensuring a smooth and secure experience for all users.
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