At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
When I asked for update at 5 hrs, 24 hrs, and 48 hrs after my payment...the service person wouldn't give an estimated completion time. They acted rude and even said "looks like you want me to ask to cancel it and blacklist you here coz you cant stop be annoying." Because I had received no communication from them. Took a week to complete an order they advertise as taking 1 hour...but they don't keep you in the loop or treat you polite when you ask them for an update.
G2G 回复2025-11-13
We’re very sorry to hear about the frustration caused by the delayed communication and understand how upsetting this must have been. The seller has delivered your order, and we have addressed the issue by warning the seller regarding the delay and their conduct. We appreciate your patience and feedback, as it helps us ensure our sellers maintain professional and timely communication. While the order was completed, we understand the experience was not up to expectations, and we are taking steps to prevent similar issues in the future. Thank you for sharing your experience, and we hope your next transactions are smoother.
Site is not a scam but sellers are very dodgy. I've ordered spotify, netflix, disney and crunchyroll accounts and even with promises of one year accounts many sellers (95%), will never talk to you after they have given you 1 or 2 substitute accounts after the previous ones expire, some will just outright scam you and never deliver. Everything that says one year subscription is mostly 2-3 weeks tops and you should not expect more from that, especially considering the price u pay for those accounts (about 1$)
G2G 回复2025-11-11
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
We appreciate your review and regret that your experience didn’t meet expectations. Unfortunately, without an order number, we’re unable to investigate this matter thoroughly. Kindly revise your review to include the order number or submit a detailed report here: https://support.g2g.com/en/support/tickets/new. We’re eager to assist you.
The carry was fine and smooth, but turn out 8/8 world tour was just 8 random dungeons
G2G 回复2025-11-11
We’re glad to hear that your carry went smoothly, and we appreciate your feedback. After reviewing your case, we found that the seller did not guarantee specific dungeons in the product description or through chat, and no specific request was made prior to delivery. Therefore, we are unable to locate any fault on the seller’s part. To avoid any confusion in future purchases, we recommend reaching out to the seller beforehand to confirm any specific dungeon or world tour requests. We hope this helps ensure a clearer experience for your next order.
It’s not about money as it wasn’t big sum it’s just fact that scammers are blatant liars and i got feeling there’s more of them than it was before. Made few good deals on your marketplace
G2G 回复2025-11-07
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
The platform is quite decent overall, offering a smooth payment gateway, instant key delivery and all that, essentially everything you'd expect from a, supposedly, reliable marketplace.
HOWEVER
Out of the four orders I placed, only one went through successfully, while the other three turned out to be either defective with invalid keys or complete scams.
The situation was further aggravated by the fact that these 'sellers' refused to issue a refund and insisted for me to try another (equally invalid) key, relying on random luck that somehow one would stick or they were likely counting on relentless frustration to eventually compel me to forfeit the money.
I might have left a more positive review had the customer service done their job, but unfortunately that wasn't the case. Instead, they ignored my ticket completely without any response, leaving me to deal with the scammers on my own for weeks, going back and forth with their fake-ass codes until they finally gave in and I got my store credit.
Frankly, I'm extremely disappointed. I genuinely believed I had stumbled upon another fantastic marketplace where I could place repeat orders for years, and it seemed so initially, but sadly it wasn't meant to be. After my credits run dry I don't think I'm going to spend another dime on this place anymore.
2/5
G2G 回复2025-11-07
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
Your service is good as always, but unfortunately I got banned this time. I don't blame the seller, but I think there could be some improvements in informing clients when banwaves are happening and maybe checking up the characters you send gold with.
G2G 回复2025-11-13
Thank you for your feedback, and we’re glad to hear that your experience has generally been positive. We understand how frustrating it can be to receive an account affected by a ban, and we appreciate your constructive suggestions. In this case, our system required proof within 48 hours to review the situation, but we did not receive a response, which led to the case being closed automatically. Your insights about better communication around banwaves and checking account details are valuable, and we’ll take them into consideration to improve our services. We appreciate your continued trust and support.
We appreciate you bringing this matter to our attention. We understand your concern regarding your game account. Unfortunately, as the agreed-upon insurance period has concluded, our ability to investigate is limited. We recommend reaching out to the seller directly for any further inquiries about your account. We apologize that we cannot offer more direct assistance at this time.
To learn more about our policies and procedures, please visit: https://support.g2g.com/en/support/solutions/articles/5000896721
Enhancing User Trust and Safety on the Digital Content Platform
The website offers an excellent platform for buying and selling digital content, with a smooth and user-friendly purchasing process. Every aspect of the site contributes to a seamless experience, making transactions straightforward and efficient. However, some important concerns need to be addressed. Currently, the platform does not provide a way to report sellers after a purchase, nor does it allow users to leave comments or warnings for others. This limitation is significant, especially when dealing with sellers whose accounts appear to be valid for only a short period, often less than two days. Introducing features for reporting and reviewing sellers would greatly enhance user trust and safety.
G2G 回复2025-10-30
Hi Reaper, thank you so much for this incredibly detailed and thoughtful feedback. We genuinely appreciate you taking the time to share your perspective on how we can improve.
First, we're glad to hear you find the G2G platform smooth and efficient for transactions. However, you have raised an extremely important point regarding user trust and safety features, and we want you to know that we are listening.
While users can currently raise a dispute or contact our support team to report any issues with a seller, we understand that a more direct and visible system for reviews or warnings could be a significant enhancement. Please be assured that we are taking your feedback very seriously and have shared it with our product development teams for consideration. It's valuable insights from users like you that help G2G evolve.
New (3-star): I asked for a supervisor in the ticket, re-explained my situation in bullet points, attached a full timeline w/ exact dates/case numbers, and re-attached all the evidence together. I explained it's their last chance to reimburse me within 48hrs or I'm doing a back charge and filing a dispute with both PayPal and the credit-card company. I also linked them to this review. Within 3 hours, I received a response from another person in ticket, a refund in store credit, and an apology. Thank-you.
Original (1-star): I was scammed by a seller (digital360) selling Discord nitro giftcard activation. I received a key that didn't work (I videoed the entire process from opening code to activation attempt). I reported it to the seller both by hitting 'report' and sending him a message. He sent a second code. Same issue again, and I videoed that too. Four times it happened, and I opened a ticket with g2g. I sent them video proof of 4 attempts, my chat attempts with seller & no response,
Ticket replied three days later telling me to try the replacement code sent by the seller (this was 5th code btw - ticket has videos of first 4 tries). Support told me to hit "Report" for code didn't work to seller (I did that 4 times to get 5 non-working codes). Support told me to send a message to the seller (I did multiple times, and ticket has photo of my chat screen). And they told me to hit "Escalate" after 48hrs, but that won't happen. Why? Seller keeps sending bogus codes every 24hrs after I report non-working code, so "Escalate" will not unlock. Seller has gamed the system to wait it out until I can no longer do anything (I believe it's 14-days? It's been 5 days). Support either decided to ignore everything including evidence in the original ticket post or aren't competent enough to look through.
I will not back down until I get my money, even if it means filing chargeback with Paypal that I went through. I have all evidence including videos and screenshots, and I re-opened the ticket for a final chance from support. I also messaged seller again for last chance. Be very careful dealing with sellers through g2g.
G2G 回复2025-10-14
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
A 100% bad place to buy an account. Totally fraud. The sellers often provide incorrect passwords or keys. Customer service was the worst ever. I file a complaint two times. I received a response stating, "Please note that the previous ticket #4745152 was closed because we did not receive your response within the required 48-hour timeframe." I respond back over and over. It's a shameful place to shop now…
G2G 回复2025-10-14
We’re very sorry to hear about your experience and understand how frustrating it must have been to feel unheard while trying to resolve the issue. After reviewing your case, our records show that our team had requested proof to proceed with the investigation and even granted an additional 48 hours for you to respond. Unfortunately, we didn’t receive the required information within the extended timeframe, and the case was automatically closed as per our review policy. We genuinely regret any inconvenience caused and truly appreciate your feedback, which helps us improve our communication and service moving forward.
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
A lot of untrusted sellers.
what i mean with it, is that they either give you a bad code and you will need to wait for a long time or they take so much time in the case resolution
G2G 回复2025-10-09
We’re truly sorry for the inconvenience you faced and appreciate you sharing your experience. We understand how frustrating it can be to wait for a resolution when something goes wrong. In this case, the seller has already refunded your order, and the amount has been credited back to your store credit balance for your future use. Please rest assured that we continuously monitor sellers’ performance and take necessary actions to maintain a trustworthy marketplace. Your feedback helps us improve our processes and response times to ensure smoother and faster resolutions for all buyers.
Good platform, but support and seller quality have declined
Overall, the platform works well and offers solid protection for buyers. However, lately I’ve noticed that some sellers list accounts they don’t actually own or try to hide important details.
In my case, I recently bought what was supposed to be a CS2 account with FACEIT ready. The seller confirmed everything before, but after payment he admitted that the FACEIT account was banned and tried over and over again to offer me different accounts in the chat box. I requested a refund, but the seller refused, and now I’ve been waiting for two days for the support team to solve it, but with no luck so far…
I provided them all the screenshots from the chat with the purchease and all sellers replies, but nothing happened.
A year or two ago, I would’ve easily rated this platform 5 stars because everything worked smoothly. Unfortunately, it feels like lately some sketchy sellers have appeared and the support team has become less responsive.
G2G 回复2025-10-14
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
ill be sharing my most honest feedback on that service .
if its worth it ? , well if u are lazy dude it is , progress was fast and usefull , BUT ! do not ask for rank progress , sorry but not sorry he promised they provide the best players for boosting and they are not ... he lowered all my stats and no one wanted to play with me i had to open new char ...
but its fine cuz i also didnt liked my older build , so all for the best . but honestly its good for Specialization Goals , overall and badges cuz all of that against bots and they boost more then 8 hours a day , so it really really fast .
so i would recommend you all buy this srv for grind against bots , and not Rank . cuz he do not provide "best players"
every thing els was great .
G2G 回复2025-10-14
Thank you for taking the time to share your honest feedback. We truly appreciate your detailed review and understand your concerns regarding the rank progress experience. Our team had reached out through the order page to request proof and clarification about the statistic issue so we could look into it further. However, as we didn’t receive a response within 48 hours, the case was automatically closed. We’re glad to hear that you still found value in the service for specialization and progression goals. Your feedback helps us improve and ensure better experiences for future buyers.
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