GenealogyBank

Well, we're sure glad to hear that! :-)

Thank you for this amazing and detailed review! We really appreciate you taking the time to share this.

I have great news! You can use quotations marks here too! Just use one name field. For example, In the first name field, type "John Smith" instead of separating them. We are always available to help you! Thank you for your kind words.

We do try to make things easy for you! Thanks for the feedback.

Thank you for sharing your feedback!

Thanks! We think you're pretty great, too!

Thank you for sharing your experience with GenealogyBank.com!

These are the stories that bring your family stories to life. We are so happy you found them here!

Thanks for your feedback! We appreciate you!

Thank you for sharing!

We do our best to accommodate our customers' refund requests, even when they go past the 30-day refund window. We see that your subscription was entered into on 7/4/2025 and it was used as recently as 6/9/2026. When you sign up, we display the charge that will take place in 7 days. We're sorry to hear that your mother was ill, and we would have gladly worked with you had you reached out sooner. You should have also received an email receipt at the time of the charge. We appreciate your kind rating, so if there is anything more we can discuss, please reach out to us again and ask for a supervisor.

We love rewarding your loyalty, so contact us prior to renewal for a loyalty discount.

We're so happy to feel you're getting better and we're happy to have you back!

Thank you for sharing your experience.

We'd love to hear more about this, because our regular price is listed when you sign up. We definitely don't want it to be confusing.

Thanks for your feedback!

Thanks for posting this! Please reach out to us for any current promotions when you're ready.

Marilyn is indeed one of our best. Thanks so much for sharing this!