Ryoko 回复2026-08-06Hi Joseph,
I appreciate you sharing this, and I understand it’s confusing to be asked for a review before your Ryoko has arrived. Sometimes review invitations are sent automatically shortly after ordering, even if the delivery hasn’t been completed yet.
Once your product arrives and you’ve had a chance to use it, you’re always welcome to update your review with your actual experience.
If you’re unsure about the status of your order or feel it’s taking longer than expected, I’d really like to check what’s going on. You can reach the Ryoko customer care team directly here: https://getryoko.com/contact-2 and we’ll take a closer look.
Best regards,
Julia Torres
Ryoko Customer Care Manager