Dear Karen,
Thank you for your feedback. We’re very sorry to hear that some of your sunflowers did not arrive in good condition. In these cases, we kindly ask that you contact us directly at [email protected] so our team can properly investigate and assist you with a resolution.
We truly appreciate your understanding and the opportunity to improve.
Best regards,
Customer Service Team
C
Casey Vaughan · 写过 2 条评价 · 体验于 2025-09-03 ·
★★★★★
太感谢了!!
太感谢了!!!花真漂亮!
GlobalRose.com 回复2025-09-08
It’s always our goal to provide fresh flowers and make every occasion extra special. Thank you for choosing Global Rose!
Dear Gavin,
Thank you for your feedback. We’re truly sorry that the lilies received were not exactly what you ordered, but we’re glad we could make it right for you. We appreciate you giving us another opportunity and look forward to delighting you with your next order.
Best regards,
Global Rose
That's what we strive for, and we're happy your bouquets were everything you hoped for. Thank you for your review and for choosing Global Rose!
G
Gayle Shapiro · 写过 4 条评价 · 体验于 2025-08-21 ·
★★★★★
Global Rose 对我来说是最好的选择......
根据各个网站的大量评论,Global Rose 对我来说是最佳选择。我可以只购买我需要的切花,而不是现成的花束。订购过程很简单。我可以以非常合理的价格快速获得鲜花。
GlobalRose.com 回复2025-08-28
We’re glad we met your expectations. We appreciate your feedback and look forward to bringing you more fresh blooms for future occasions!
L
LeeSa L · 写过 1 条评价 · 体验于 2025-08-23 ·
★★★★★
我们从…订购了 20 朵蓝色绣球花
我们从Global Rose订购了20株蓝色绣球花作为儿子和儿媳婚礼彩排晚宴的花,非常精致。花朵准时到达,状态完美无瑕——饱满、充满活力、美丽得令人惊叹。它们成为了我们餐桌景观的完美焦点,增添了一丝优雅和精致,为当晚定下了基调。
我们收到了很多关于鲜花的赞美,而且它们的包装和交付的质量和护理都给我们留下了深刻的印象。 Global Rose 超出了所有人的预期,我们非常感谢他们在使这次庆祝活动如此难忘的过程中所发挥的作用。
GlobalRose.com 回复2025-08-25
Your kind words about the quality, freshness, and packaging are truly appreciated. Thank you for allowing Global Rose to be part of this special celebration. We’re honored to have helped make it so memorable!
Knowing they brought such joy and surprised your wife makes us truly glad. Thank you for sharing your experience, and we hope to provide more stunning blooms in the future!
Dear TS,
We are very sorry to read about your disappointing experience. Please note that in cases where flowers arrive in poor condition or with shipping-related damage, we require customers to contact us within 24 hours of delivery at [email protected] and provide pictures. This process allows our team to investigate with our farms and shipping partners and offer the appropriate resolution.
We sincerely regret that you were dissatisfied and appreciate your feedback as we continually work to improve our packaging and service.
Best regards,
The Global Rose Team
Dear Celina,
Thank you for your feedback. We are truly sorry to hear about your experience with your recent order. Please note that in cases where flowers arrive in poor condition or with a noticeable issue, we require customers to contact us within 24 hours of delivery at [email protected] and provide pictures. This allows us to properly investigate the matter with our farms and shipping partners, and offer the appropriate resolution.
We appreciate you taking the time to share your experience, and we will continue working to improve both our service and product quality.
Best regards,
The Global Rose Team
k
kmac · 写过 12 条评价 · 体验于 2025-08-12 ·
★★★★★
全球玫瑰做得非常出色!
该公司竭尽全力让我的购买变得很棒!我为女儿 40 岁生日订购了 40 朵黄玫瑰。不幸的是,只交付了 25 架。我联系了 Global Rose,在我们向他们发送了一张玫瑰实际数量的照片后,我女儿收到了一份替换订单,就像第一次交货一样,非常棒!谢谢。
GlobalRose.com 回复2025-08-13
Our team is at your service, and we are thankful for your kind words and for letting us be part of this celebration!
J
JWeller · 写过 1 条评价 · 体验于 2025-08-06 ·
★★★★★
一切都很简单,而且……
一切都尽可能简单,最终产品质量上乘。
GlobalRose.com 回复2025-08-11
Thanks for sharing. We're happy everything met your expectations, and we look forward to brightening your next occasion!
O
Opal Forbes · 写过 1 条评价 · 体验于 2025-07-31 ·
★★★★★
对我的产品感到满意
从下单到发货,整个过程都很顺利。我订购的中心装饰品很漂亮。
GlobalRose.com 回复2025-08-09
We’re happy everything went smoothly and the flowers brought beauty to your day. Thank you for choosing GR!
S
Sheila · 写过 4 条评价 · 体验于 2025-07-29 ·
★★★★★
美丽的!
GlobalRose.com 回复2025-08-09
Thank you for the 5 stars! We’re happy you loved the flowers and appreciate your support.
That’s lovely to hear! We’re happy the flowers were as expected and brought joy to your mom. Thank you for choosing us!
L
Lynn Ann Johnson · 写过 1 条评价 · 体验于 2025-07-23 ·
★★★★★
花很漂亮,但是……
花很漂亮,但没有我想象的那么多。我曾想象过更大的串价格
GlobalRose.com 回复2025-08-04
Dear Lynn Ann,
Thank you for your feedback and for giving us the opportunity to be part of your special occasion.
We’re glad to hear you found the flowers pretty, though we’re sorry to learn the quantity didn’t meet your expectations. Our product descriptions aim to provide clarity on stem counts and sizing, but we understand how visual expectations can vary.
We truly value your input and will take it into consideration as we continue working to improve our offerings. If you have any specific concerns or suggestions, feel free to reach out—we’d be happy to assist you directly.
Warm regards,
Customer Service Team
Global Rose
P
Paula McIntosh · 写过 1 条评价 · 体验于 2025-07-25 ·
★★★★★
质量 - 中等,交付 - 极好
玫瑰花有点下垂,婴儿的呼吸也很稀疏。交货准时,非常感谢!
GlobalRose.com 回复2025-07-30
Dear Paula,
Thank you for your feedback, and we’re very glad to hear the delivery arrived on time and as expected.
We’re sorry to learn that the quality of the roses and baby’s breath did not fully meet your expectations. Please note that in order for us to investigate and assist with any quality issues, we kindly ask that all concerns be reported to [email protected] within 24 hours of delivery, as stated in our policy.
Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future with an improved experience.
Warm regards,
Claims Department
Global Rose
www.globalrose.com
Instagram: @globalrose
N
Nina · 写过 1 条评价 · 体验于 2025-07-18 ·
★★★★★
令人惊叹的花朵
惊人的花朵!我婆婆结婚 40 周年纪念日让她惊叹不已。我们哭了!
GlobalRose.com 回复2025-07-29
Thank you for sharing! We’re honored to have played a part in such a meaningful celebration, and we're at your service whenever you need more fresh flowers.