GlobalRose.com (www.globalrose.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 94 of them were added in the last 12 months. Last updated 2026-08-10.
I received my flowers in great condition and on time. I will definitely use this company again in the near future.
We're happy to meet your expectations, and thank you for choosing Global Rose. We look forward to helping you celebrate many more special moments!
We order 3500 white rose pedals and a bush of baby's breath. They arrived fresh and on time. I will definitely use this company again
Thank you for your review! We're happy everything met your expectations, and we appreciate your kind words. Looking forward to being part of your next special occasion!
The flowers were beautiful and on time Thanks
That's the experience we strive to provide with every order. We appreciate your support and look forward to serving you again.
They were beautiful a few were broken. They came a day later than expected delivery date, but luckily my event wasn’t until a few days away.
Thank you for your review. We're happy the roses turned out beautifully and arrived within our committed timeframe, giving you enough time to prepare for your event. We also appreciate your feedback regarding the broken stems and delivery experience. If you ever need assistance, please don't hesitate to contact us at [email protected]
I would give zero stars if I could - I ordered 100 roses. Only received 50, and HALF WERE BROKEN!! Customer service is a joke, number doesn't work mail box is full and they ask you RETURN the flowers in the original packaging for a refund - who keeps a box like that?! Spent over $140 for less than 30 unbroken roses... thanks for ruining my sisters birthday present!
Hi Alaina, We’re sorry to hear you felt disappointed with your experience. As discussed with you directly, we issued a replacement order to resolve the issue with your original shipment. Our goal is always to make things right when a problem occurs, and we’re glad we were able to provide a replacement. We appreciate your feedback, as it helps us improve our service, and we hope the replacement order met your expectations. Thank you for giving us the opportunity to assist you. Kind regards, Global Rose
Roses dead, FedEx took one week, no call back no refund, Terrible terrible
Hi Diana, We’re very sorry to hear about your experience. If your flowers arrived in poor condition, please contact us at [email protected] as soon as possible so our Claims Team can review your case and assist you. Please include your order number and photos of the flowers upon arrival so we can evaluate the issue and work toward an appropriate resolution. We appreciate the opportunity to help and look forward to hearing from you. Kind regards, Global Rose
I love Global rose they deliver on time and everything is always stunning. Will always order from Global Rose.
Thank you so much for your trust and support! We're happy to meet your expectations and look forward to being part of many more special moments.
Global rose was amazing!! I cannot believe how great my wedding florals like and how affordable it was. They showed up very pretty in great condition. These flowers truly brought our wedding to life and were exactly what I envisioned!
Hearing that your wedding flowers turned out exactly as you envisioned is incredibly rewarding. Thank you for sharing and for letting us be part of such a special day!
The flowers arrived on time. Thank you!
We're happy to hear the flowers met your expectations. We appreciate your trust and are grateful for the opportunity to be part of your special occasion.
Thank you for the 5-star review! We're glad everything met your expectations. We appreciate your kind words and your support!
Delivery went perfectly. Roses were not as fresh looking as previous deliveries. Perhaps it was the upper 80’s temperature we were experiencing. .
Hello Mary, Thank you for your feedback. We are glad to hear that the delivery went smoothly. We are sorry to hear that the roses did not appear as fresh as expected. If there are any quality concerns with an order, we ask that customers contact us at [email protected] within 24 hours of delivery and provide photos of the flowers so that our Claims Team can review the issue and assist accordingly. We appreciate your business and hope to serve you again in the future. Kind regards, Global Rose
Quality is bad...even overnight. Smooshed heads...brown, dark spots. maybe fungal or moisture issue. They were not cut within 24 hours. These look like many days old. Not Happy
Hello Daniel, Thank you for sharing your feedback. We are sorry to hear that the flowers did not arrive in the condition you expected. If there were quality issues such as damaged blooms, discoloration, dark spots, or any other concerns upon arrival, we ask that customers contact our Claims Team at [email protected] within 24 hours of delivery and provide photos of the flowers received. This allows us to review the issue promptly and determine the appropriate resolution. We appreciate your comments and the opportunity to improve our service. Kind regards, Global Rose
Great company always delivery on time fresh flowers couldn't ask for a better floral delivery service
Thank you for your review! We're honored to be your trusted floral delivery service. We appreciate your support and look forward to delivering beautiful blooms in the future.
Spent almost $900 on my first order with Global Rose for a wedding and unfortunately it was a very disappointing experience. About half of the flowers arrived barely alive. The miscellaneous greenery was acceptable, but the ranunculus were in very poor condition on arrival. To make things worse, some of the flowers I originally ordered were out of stock, and the pink roses sent as replacements were rotten and completely unusable. As a wedding planner, reliability and flower quality are critical. I was genuinely excited to potentially use Global Rose regularly for weddings, but this order resulted in wasted money, unnecessary stress, and flowers I simply could not use for a professional event. Very disappointed.
Dear Ava, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, especially for such an important event. For quality-related concerns, we ask customers to contact our Claims Department at [email protected] within 24 hours of delivery and provide photos of the flowers received. This allows our team to promptly investigate the condition of the product and provide assistance when appropriate. We understand the importance of reliable, high-quality flowers for weddings and special events, and we regret any disappointment this experience may have caused. Sincerely, Global Rose
Flowers arrived a day late and roses arrived opened and wilting. I can only edit my experience as this review will not allow me to reply to company’s response. You WERE contacted immediately did nothing.
Dear Marni, Thank you for sharing your feedback. We are sorry to hear that your flowers arrived later than expected and that the roses did not meet your expectations upon arrival. For quality or delivery-related concerns, we ask customers to contact our Claims Department at [email protected] within 24 hours of delivery and provide photos of the product received. This allows our team to promptly investigate the issue and provide the most appropriate assistance. We regret any disappointment this experience may have caused and appreciate your feedback. Sincerely, Global Rose
Just the timing in the arrival and the quality of roses. This is the second time I order and same issues.
Dear Yanni, Thank you for taking the time to share your feedback. We are very sorry to hear that the delivery timing and flower quality did not meet your expectations. Please note that in cases involving quality concerns or delivery-related issues, customers must contact us directly at [email protected] within 24 hours of delivery so our team can properly review and address the matter as quickly as possible. We appreciate your feedback and the opportunity to improve our service. Best regards, Global Rose
Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
Dear Austin, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the cancellation and the issues with the items received in your order. At times, product availability may unexpectedly change due to crop conditions or inventory limitations, and in those situations, affected items may need to be removed prior to shipment. We understand how disappointing this can be, especially when it occurs close to the scheduled shipping date. Regarding the items received, we regret that the order did not meet your expectations. Based on the review completed by our support team, the available resolution options were limited under the circumstances of the order. However, we understand your frustration and appreciate you bringing your concerns to our attention. Customer feedback is important to us, and we will continue working to improve both our communication and overall customer experience. Best regards, Global Rose
Delivery to this facility can be challenging but delivery instructions were followed which made for an easy receipt of the flowers.
Thank you for sharing your experience! We’re glad everything met your expectations. We appreciate your trust in us and hope to assist you again for your future floral needs!
I’m extremely disappointed with my experience with Global Rose order. I spent over $120 on roses expecting them to look like the photos advertised online, but they arrived severely dehydrated, damaged, and literally falling apart. They looked wilted and lifeless right out of the box. I bought these for a graduation photo session, an important milestone, and I wasn’t even able to use them because of how bad they looked. It was honestly embarrassing and very frustrating. I reached out to their customer service via email, but instead of taking accountability, it felt like they were trying to excuse the poor quality. Even worse, they did not offer a refund or a replacement, which is completely unacceptable given the condition of the product. I’ve ordered flowers from other companies before, and they have never arrived like this—so this is not normal. Between the poor quality and lack of customer service, I would not recommend Global Rose to anyone.
Dear Customer, Thank you for taking the time to share your feedback. We are truly sorry to hear that the flowers did not meet your expectations for such an important occasion. Our flowers are shipped fresh and may arrive appearing dehydrated after transit, as they require proper processing, hydration, and blooming time upon arrival. These care instructions are included with every order and are important to help the flowers recover from the shipping process. We understand this was disappointing, especially for your graduation photo session, and we appreciate you sharing your concerns regarding both product expectations and customer service. Feedback like yours helps us continue reviewing and improving our processes and communication. Best regards, Global Rose
My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
Thank you for allowing us to be part of such a special tradition! We're glad the flowers arrived fresh and brought joy. We appreciate your continued trust and look forward to helping again!
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