GlobalRose.com (www.globalrose.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 94 of them were added in the last 12 months. Last updated 2026-08-10.
The flowers were shipped out in time. Fed Ex did not deliver them in a timely manner. 3 days late. Total refund. The roses look like good quality.
Thank you for your feedback. We’re glad the roses met your expectations; that’s always our goal. We’re sorry for the delay during transit, and our team is always happy to assist. We appreciate your patience and the opportunity to make this right.
I have ordered from Global Rose many times and this is the first time I have been disappointed with the product I received. The carnations were beautiful. However, the leatherleaf ferns were already starting to dry up on Thursday, March 19 when I received them. By Sunday's event, they weren't usable.
Dear David, Thank you for your message and for being a returning customer—we truly appreciate your continued support. We’re sorry to hear about your recent experience with the leatherleaf ferns. In situations like this, we kindly ask that any issues be reported to us within 24 hours of delivery so we can properly investigate and provide timely assistance. We appreciate your understanding and look forward to assisting you. Best regards, Claims Department
I have used global rose for years for our theater stargrams. You guys are always great!
Thank you so much for your continued support over the years. We’re happy to hear you’ve consistently had a great experience, and we look forward to supporting your events for many more to come!
In a world where customer service is declining rapidly, Global Rose did a fantastic job with my order. Consistent communication, easy order system and package was delivered a day before expected. Not to mention the price was even better considering it was days before Valentines Day. Extremely grateful to you all and looking forward to many more orders in the future!
This truly means so much to us. We’re happy you enjoyed our flowers and service. Your satisfaction is our greatest reward, and our team appreciates your feedback. Thank you for choosing GR!
Thank you so much! We’d be happy to assist with your future floral needs.
Very good product! Thank you.
Your satisfaction is our priority and we appreciate your kind review. Thank you for choosing GR!
Hi Jonathan, We’re very sorry to hear that 9 of the flowers arrived damaged. In situations like this, we kindly ask that customers contact us directly at [email protected] within 24 hours of delivery so we can properly investigate the issue, request photos if needed, and provide the appropriate assistance or resolution. We appreciate your feedback and hope to have the opportunity to assist you directly. Global Rose
Good quality, delivered when promised, good price. Will do business again.
Thank you! We’re proud to provide high-quality blooms at a great value, along with reliable delivery you can count on. We’ll be more than happy to assist with all your future floral needs!
The Roses I ordered for my Lady were wonderful. She loved them. Fresh, looked smelled GREAT!!!
We’re happy the roses brought joy! There’s nothing better than helping create a special moment like that. Thank you for choosing us!
Norton Key Club ordered 350 carnations and we only counted 339. Several flowers were broken or broke off when they were handled. Maybe another 8-10 were broken. (Flowers were ordered by Ralph Dowling)
Hello Shelley, Thank you for bringing this to our attention. For any issues related to missing or damaged flowers, we kindly ask that the customer contact us directly at [email protected] and provide clear pictures of the flowers and the boxes received. This allows our claims team to properly review and investigate the situation. Best regards, GlobalRose Customer Support Team
50 roses delivered to my wife in a box. Roses withered and discolored. Leaves falling off every where. Customer Service was a joke. Literally told me to water them and send more pictures after 12 hours. I wish I could share photos on this review. I will never order from them again.
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been. For cases like this, in order to assist properly, we need to be contacted directly at [email protected] within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Please note that in this instance, a refund has already been issued on our end. We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service. Kind regards, Global Rose
Unfortunately, I was so excited because of the majority of the reviews were very positive but my experience today was heartbreaking. My partner he ordered me 50 red stem roses and they came in horrible shape. It looked like somebody just threw them together. There was even a footprint inside the box roses were broken. Stems were bent. The greenery were falling apart. I was in shock. It made me cry. It made me very sad. He tried to get some kind of compensation from the company, and they only offered to refund for eight roses while the batch was primarily black spots all over the roses bent some of them were even off the stem. I would never order again from them, especially after the horrible customer service and the lack of compensation . I don’t know if they do quality check before shipping out, but they need to do better because this was so obvious that whoever put this order together did not care.
Dear Onrisa, We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been. For cases like this, in order to assist properly, we need to be contacted directly at [email protected] within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Without timely notice, it becomes very difficult for us to address the situation fully. We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service. Kind regards, Global Rose.
Thank you for giving us a try and for your kind words. We look forward to sending you more beautiful blooms again!
The first order I received was absolutely stunning. I followed all of the instructions and the Roses lasted for days!! This most recent order arrived and all of the roses had brown tips or brown petals already. I was home when they were delivered and immediately unpacked them. They arrived this way. It was a bit embarrassing as they were for my daughter in law’s baby shower.
Dear Jeri, We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been. For cases like this, in order to assist properly, we need to be contacted directly at [email protected] within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service. Kind regards, Global Rose.
I made an order over a week ago for my wife’s birthday yesterday 1/30. The flowers never arrived!! Very disappointed with this company. Thank god i didn’t subscribe to their repeated orders. Never using this company again. I wouldn’t recommend them to anyone. I looked like a fool yesterday on my wife’s birthday! If i could give 0 stars i would
Dear Manuel, We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been. In this case, a refund has already been issued on our end due to the missed delivery. We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service. Kind regards, Global Rose
excellent quality, fast delivery, excellent pricing!
We work to make every aspect of your experience seamless, and it’s wonderful to know it shows. Thank you for choosing us!
Shipping was quick but the roses were very small and fragile.
Hi Alexia, Thank you for sharing your feedback. We’re glad to hear shipping was quick. In cases where there are concerns about flower size, condition, or quality, we do require that customers contact us at [email protected] within 24 hours of delivery so we can properly investigate the issue and provide assistance. We appreciate your understanding and thank you for taking the time to leave a review. Kind regards, Global Rose Customer Service Team
Flowers got to our home in the afternoon of December 24th. Too late to makeup floral arrangements to give to staff as planned.
Dear Marlene, Thank you for sharing your feedback. We have reached out to request additional information about your order so we can review it properly. Once we receive those details, we’ll be happy to take a closer look. We would also like to clarify that our delivery commitment time is within ±1 day of the scheduled delivery date, as deliveries are handled by the carrier and exact delivery times during the day cannot be guaranteed. We appreciate your understanding and look forward to assisting you further once we have the requested information. Kind regards, Global Rose Customer Service Team
Flowers are beautiful and well boxed for delivery
We take great care of both the quality of our flowers and how they’re packaged, so your feedback means a lot. Thank you for choosing us!
My event was last night. The roses were beautiful. A few did have brown petals, but it only took me a few minutes to remove them.
Thank you for sharing! We’re happy the roses looked beautiful for your event. Some outer guard petals can arrive with slight browning, and removing them is exactly the right step. We’re glad they bloomed nicely for you!
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