GlobalRose.com (www.globalrose.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 94 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
T
T. Robinson · 1 review · Experienced 2025-08-26 ·
★★★★★
Do not order from this company
Do not order from this company. The flowers are shipped from Colombia with no water source or even a damp towel to keep them fresh. Mine arrived three days late and were completely dry and withered since it had been a full week with no water after being shipped.
I requested a refund and was denied. Their website says to order flowers 2–3 days before your event in case of delays — which I did — and they still didn’t arrive on time. When I contacted the company, they told me I should have reached out the same day they weren’t delivered, but nowhere on their website does it state a 24-hour window to report issues. It only instructs customers to order early.
The site is misleading, and the seller refuses to take responsibility for issues caused on their end. Save yourself the stress and go with a local florist instead.
c
customer · 3 reviews · Experienced 2025-11-20 ·
★★★★★
90 birthday roses - great delivery
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they came in time, in perfect condition, a beautiful vibrant orange and she said she felt special! Lina P at Global Rose helped me so much and answered all my worried questions. Thankyou
Reply from GlobalRose.com2025-11-22
Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!
k
karen · 1 review · Experienced 2025-11-07 ·
★★★★★
Always on time as promised
Always on time as promised, always beautiful
i allow 3-4 days for flowers to "wake up"
Reply from GlobalRose.com2025-11-24
Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!
S
Sara L. · 3 reviews · Experienced 2025-11-09 ·
★★★★★
The callas were short lived this time
The callas were short lived this time, I started noticing browning within 3 days. In the past they have lasted closer to 6-7 days before starting to show wilting and browning.
Fortunately, the customer service department was helpful and reasonably resolved the issue.
Reply from GlobalRose.com2025-11-14
Dear Sara,
Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time.
In situations like these, we kindly ask our customers to contact us at [email protected] within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution.
We truly appreciate you taking the time to let us know, and we hope to serve you better in the future.
Kind regards,
Global Rose Customer Service Team
D
D Rodriguez · 2 reviews · Experienced 2025-10-27 ·
★★★★★
The person ordering
The person ordering, Deanna, sent these flowers to Donna. I only know they were received.
Last time I ordered flowers to be delivered to me, the doorbell wasn't rung - it was a hot September day - gladly the calla lillies perked up...
Reply from GlobalRose.com2025-11-03
Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell.
We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.
I hadn’t realized I needed to sign for them. I was on my way out to an appointment and just like that my FedEx delivery guy showed up in the nick of time. So they waited on the cool enclosed patio for me until I returned home to get to them.
Luckily it was cold and raining all day today. I started to open them up and get to my arrangement when I noticed they were a little thirsty but in all they held up pretty well considering they came all the way from Colombia. That was a plus for me.
By the time I got them without any leaves attached which took a couple of hours going thru 100 roses. It was definitely worth it. Theyre beautiful. Roses are my favorite flower.
I do have a love for several other kinds of flowers and when I’m ready to place those orders, I can’t wait to order them through Global Rose. I’m hoping they’ll be just as gorgeous as these are. I absolutely love fresh flowers.
The pricing is great. Too many florists over charge, you don’t get a whole lot of places that put together beautiful arrangements. And more than that I hate baby’s breath with my roses. Every florist seems to use them. Yuck!
Thanks Global Rose you’ve made a customer a happy one.
Reply from GlobalRose.com2025-10-30
We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization.
Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!
A
Andre Venter · 1 review · Experienced 2025-10-19 ·
★★★★★
The best flowers i have ever received
The best flowers i have ever received! Wonderfully packed and wrapped!
Reply from GlobalRose.com2025-10-30
Our team takes great care to ensure every bloom arrives fresh and beautiful. Thank you for choosing Global Rose!
I
Igor Khrestin · 1 review · Experienced 2025-10-15 ·
★★★★★
Great service
After placing my order, I received an email that my oder will be delayed by a day due to unforeseen circumstances. I contacted the customer service representative (Joan Taborda) online and asked if they could still deliver it ontime, as it was my mother's 65th birthday that day. Joan was very accommodating and said they will ensure the flowers arrive on time. The flowers indeed came on time and were beautiful. 5 stars for customer service and 5 stars for product.
Reply from GlobalRose.com2025-10-29
Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.
K
Kim Stroupe · 2 reviews · Experienced 2025-10-02 ·
★★★★★
Received on time and in great shape
Reply from GlobalRose.com2025-10-09
Providing great service and fresh, beautiful blooms is always our top priority. We appreciate your 5-star review!
u
uhlensky · 1 review · Experienced 2025-10-03 ·
★★★★★
Disappointment
The roses didn’t come with the paper I selected on the site when ordering. In fact, it didn’t come with any paper at all. Also the prep work involved into making the flowers presentable is cumbersome. I would’ve hoped to have it arrive more put together.
Reply from GlobalRose.com2025-10-07
Dear Uhlensky,
We’re truly sorry to hear that your order did not arrive as expected and that the presentation required more preparation than anticipated. Your feedback is very important to us, and we regret that the wrapping paper you selected was missing — that’s certainly not the experience we aim to provide.
We’ll be reviewing this issue with our fulfillment team to ensure better accuracy and presentation going forward.
Thank you for taking the time to share your experience — we appreciate the opportunity to improve.
Warm regards,
The Global Rose Team
I ordered sunflowers, white roses, and eucalyptus for the main flowers in my wedding bouquets. First, the flowers were absolutely beautiful and arrived on time. The sunflowers did arrive 4 days too early, but I was lucky to have a 2nd refrigerator in my garage, so I could keep them cold, well hydrated, and fed. I took them out the Thursday before our Saturday wedding, and they were great! I did reach out multiple times to GR, and they were always very responsive and helpful telling me how to care for them. One thing I would tell you is you must have room to store your flowers in refrigeration without any fruits and veggies in case of any emergencies. I still have beautiful bouquets of flowers at my house, and it's day 4 post wedding! I would order from them again for any kind of big event!
Reply from GlobalRose.com2025-10-01
Thank you so much for sharing your experience! We’re happy the flowers made your wedding day special and that our team assisted you. We're here to help and are glad to hear your flowers are still going strong.
We’d be happy to serve you again for future celebrations!
T
Tina · 3 reviews · Experienced 2025-09-20 ·
★★★★★
Disappointing
I ordered 10 hydrangeas for a home arrangement feeling hopeful that they would live longer as they were supposed to be delivered directly from the supplier. The box arrived very damaged and 4 of the flowers were dead within 3 days. For over $100 I would have expected more. I will not be ordering from Global Rose again.
Reply from GlobalRose.com2025-09-25
Dear Tina,
We’re truly sorry to hear about your experience and that your hydrangeas did not meet expectations. The condition of the box upon arrival is concerning, and we understand how disappointing it must have been to see several flowers wilt so quickly.
While our flowers are shipped directly from the farm to ensure maximum freshness, transportation issues can sometimes affect their condition. In cases like this, we always encourage our customers to contact us within 24 hours of delivery with photos so that we can properly review the situation and offer a resolution.
Your feedback is very valuable to us, and we will share it with our team to continue improving both our quality control and shipping process.
Sincerely,
The Global Rose Team
A
Angel Young · 1 review · Experienced 2025-09-17 ·
★★★★★
Beautiful flowers but did not receive all of what I ordered
I ordered flowers for my wedding. The flowers were beautiful but I received the wrong color of one type of flower I ordered and did not receive all of the flowers of another flower bundle I ordered. I ordered sunflowers and when they arrived the heads of some of them had fallen off during shipping so I was unable to use them
Reply from GlobalRose.com2025-09-26
Dear Angel,
Thank you for sharing your experience with us, and congratulations on your wedding! We’re glad to hear the flowers were beautiful, but we sincerely apologize for the issues with your order. Receiving the wrong color and missing stems, along with sunflowers that didn’t hold up during shipping, is certainly not the experience we want for our customers—especially for such an important occasion.
For situations like this, we always encourage customers to reach out to us within 24 hours of delivery with photos, so we can investigate and provide compensation or a resolution. Your feedback helps us improve our processes, and we truly regret the inconvenience you faced.
We hope to have the opportunity to serve you again and provide you with the perfect flowers you deserve.
Sincerely,
The Global Rose Team
J
Jenny Adame · 1 review · Experienced 2025-09-17 ·
★★★★★
Loved them
Loved them!
Will order again !
Great prices
Reply from GlobalRose.com2025-09-23
Thank you for your review! We’re glad everything met your expectations. We look forward to sending you more beautiful blooms in the future.
L
Linda Supor · 2 reviews · Experienced 2025-09-20 ·
★★★★★
Delivery was as promised !
Delivery was as promised !! Flowers were stunning and opened to perfection when they said they would !1
Reply from GlobalRose.com2025-09-23
Our goal is to provide fresh flowers that make every occasion special, and it’s a joy to know we met your expectations.
M
Maura · 1 review · Experienced 2025-09-11 ·
★★★★★
Wrong order delivered
I ordered 200 light pink roses and received 100 dark pink, 100 sad looking light pink.
Reply from GlobalRose.com2025-09-22
Dear Maura,
Thank you for your feedback. We sincerely apologize that your order did not arrive as expected. Receiving the wrong shades and quality of roses is certainly not the experience we want for our customers.
For us to properly investigate and assist, please contact us at [email protected] within 24 hours of delivery with photos of the flowers received. Our team will review the case and work on a resolution for you.
We truly appreciate your order and regret the inconvenience caused.
Best regards,
The Global Rose Team
One bunch of leatherleaf ferns was browned all at the tips. The ruscus and carnations were all good.
Reply from GlobalRose.com2025-09-17
Dear Darian,
Thank you for sharing your feedback with us. We’re glad to hear that the ruscus and carnations arrived in good condition, though we sincerely regret that part of the leatherleaf ferns did not meet expectations.
Your comments are valuable, and we will share them with our team to help improve quality control. Please don’t hesitate to reach out to us at [email protected] with pictures within 24 hours of delivery so we can properly review and assist in such cases.
We truly appreciate your order and hope to serve you again under better circumstances.
Best regards,
The Global Rose Team
Fresh, beautiful roses delivered on schedule. Excellent experience
Reply from GlobalRose.com2025-09-17
Thank you for sharing your 5-star review and experience. We look forward to providing you with more blooms in the future!
J
Jessica · 1 review · Experienced 2025-09-11 ·
★★★★★
Quality was wonderful, color a bit off.
Quality was wonderful! Beautiful flowers. Well packed. Shipped well.
2 boxes got stuck in customs and arrived a day late. I scheduled delivery a day earlier than actually needed, so it was fine.
Cream spray roses said cream to slight blush. I would say 10% were actually cream. 70% were light pink. And 20% were VERY PINK! Like bubble gum pink. This was rough for a white wedding. Most of them were unusable, as it turned a white bouquet into a pink theme.
Mondial roses were supposed to be white but were green/yellow. Half were unusable for a white wedding.
Reply from GlobalRose.com2025-09-17
Dear Jessica,
Thank you for your detailed feedback and for sharing your experience. We’re glad to hear the flowers arrived in good condition overall, but we sincerely regret that the color variations of the spray roses and Mondial roses did not meet expectations for your event.
Since our products are natural, slight differences in tone can occur depending on season and harvest, but we understand how important consistency is for weddings and special occasions. Your comments are very valuable to us and will be shared with our farm team for quality review.
For future orders, please don’t hesitate to contact us at [email protected] within 24 hours of delivery with photos if you encounter any issues — that way we can investigate and assist promptly.
We truly appreciate your order and hope to serve you again under better circumstances.
Best regards,
The Global Rose Team
