我要感谢 Global Rose 为我可爱的阿姨 90 岁生日送来了 90 朵生日玫瑰。有点担心交付到公寓管理台(需要签名),但它们及时送达,状况完美,是美丽的充满活力的橙色,她说她感觉很特别! Global Rose 的 Lina P 给了我很多帮助,并回答了我所有担心的问题。谢谢
GlobalRose.com 回复2025-11-22
Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!
k
karen · 写过 1 条评价 · 体验于 2025-11-07 ·
★★★★★
总是按照承诺准时
总是如约而至,总是美丽
我允许花 3-4 天“醒来”
GlobalRose.com 回复2025-11-24
Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!
Dear Sara,
Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time.
In situations like these, we kindly ask our customers to contact us at [email protected] within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution.
We truly appreciate you taking the time to let us know, and we hope to serve you better in the future.
Kind regards,
Global Rose Customer Service Team
Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell.
We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.
D
Dolly Ruby · 写过 10 条评价 · 体验于 2025-10-30 ·
★★★★★
价格优惠,运输速度快。
我没有意识到我需要为他们签名。我正要去赴约,我的联邦快递送货员就在关键时刻出现了。所以他们在凉爽的封闭露台上等我,直到我回家去找他们。
幸运的是,今天一整天都在下雨,天气很冷。当我注意到它们有点渴时,我开始打开它们并进行安排,但总的来说,考虑到它们是从哥伦比亚远道而来,它们表现得很好。这对我来说是一个优点。
当我拿到它们时,它们已经没有任何叶子了,我花了几个小时才把 100 朵玫瑰花完。这绝对是值得的。她们很漂亮。玫瑰是我最喜欢的花。
我确实喜欢其他几种鲜花,当我准备好下订单时,我迫不及待地想通过 Global Rose 订购它们。 我希望它们能像这些一样华丽。我绝对喜欢鲜花。
定价很棒。太多的花店收费过高,你找不到很多地方可以布置出漂亮的花束。更重要的是,我讨厌我的玫瑰满天星。每个花店似乎都使用它们。哎呀!
感谢 Global Rose,您让一位顾客感到满意。
GlobalRose.com 回复2025-10-30
We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization.
Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!
A
Andre Venter · 写过 1 条评价 · 体验于 2025-10-19 ·
★★★★★
我收到过的最好的花
我收到过的最好的花!包装精美!
GlobalRose.com 回复2025-10-30
Our team takes great care to ensure every bloom arrives fresh and beautiful. Thank you for choosing Global Rose!
Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.
K
Kim Stroupe · 写过 2 条评价 · 体验于 2025-10-02 ·
★★★★★
准时收到且状态良好
GlobalRose.com 回复2025-10-09
Providing great service and fresh, beautiful blooms is always our top priority. We appreciate your 5-star review!
Dear Uhlensky,
We’re truly sorry to hear that your order did not arrive as expected and that the presentation required more preparation than anticipated. Your feedback is very important to us, and we regret that the wrapping paper you selected was missing — that’s certainly not the experience we aim to provide.
We’ll be reviewing this issue with our fulfillment team to ensure better accuracy and presentation going forward.
Thank you for taking the time to share your experience — we appreciate the opportunity to improve.
Warm regards,
The Global Rose Team
Thank you so much for sharing your experience! We’re happy the flowers made your wedding day special and that our team assisted you. We're here to help and are glad to hear your flowers are still going strong.
We’d be happy to serve you again for future celebrations!
T
Tina · 写过 3 条评价 · 体验于 2025-09-20 ·
★★★★★
令人失望
我订购了 10 朵绣球花用于家居布置,希望它们能活得更长,因为它们应该是直接从供应商那里交付的。 盒子到达时已严重损坏,其中 4 朵花在 3 天内就死了。 对于超过 100 美元,我本来期望更多。 我不会再从 Global Rose 订购。
GlobalRose.com 回复2025-09-25
Dear Tina,
We’re truly sorry to hear about your experience and that your hydrangeas did not meet expectations. The condition of the box upon arrival is concerning, and we understand how disappointing it must have been to see several flowers wilt so quickly.
While our flowers are shipped directly from the farm to ensure maximum freshness, transportation issues can sometimes affect their condition. In cases like this, we always encourage our customers to contact us within 24 hours of delivery with photos so that we can properly review the situation and offer a resolution.
Your feedback is very valuable to us, and we will share it with our team to continue improving both our quality control and shipping process.
Sincerely,
The Global Rose Team
Dear Angel,
Thank you for sharing your experience with us, and congratulations on your wedding! We’re glad to hear the flowers were beautiful, but we sincerely apologize for the issues with your order. Receiving the wrong color and missing stems, along with sunflowers that didn’t hold up during shipping, is certainly not the experience we want for our customers—especially for such an important occasion.
For situations like this, we always encourage customers to reach out to us within 24 hours of delivery with photos, so we can investigate and provide compensation or a resolution. Your feedback helps us improve our processes, and we truly regret the inconvenience you faced.
We hope to have the opportunity to serve you again and provide you with the perfect flowers you deserve.
Sincerely,
The Global Rose Team
J
Jenny Adame · 写过 1 条评价 · 体验于 2025-09-17 ·
★★★★★
爱他们
爱他们!
会再次订购!
价格优惠
GlobalRose.com 回复2025-09-23
Thank you for your review! We’re glad everything met your expectations. We look forward to sending you more beautiful blooms in the future.
L
Linda Supor · 写过 2 条评价 · 体验于 2025-09-20 ·
★★★★★
交货正如承诺的那样!
交货正如承诺的那样! 当他们说会时,花朵令人惊叹并且完美地开放!1
GlobalRose.com 回复2025-09-23
Our goal is to provide fresh flowers that make every occasion special, and it’s a joy to know we met your expectations.
M
Maura · 写过 1 条评价 · 体验于 2025-09-11 ·
★★★★★
订单交付错误
我订购了 200 朵浅粉色玫瑰,收到了 100 朵深粉色,100 朵悲伤的浅粉色。
GlobalRose.com 回复2025-09-22
Dear Maura,
Thank you for your feedback. We sincerely apologize that your order did not arrive as expected. Receiving the wrong shades and quality of roses is certainly not the experience we want for our customers.
For us to properly investigate and assist, please contact us at [email protected] within 24 hours of delivery with photos of the flowers received. Our team will review the case and work on a resolution for you.
We truly appreciate your order and regret the inconvenience caused.
Best regards,
The Global Rose Team
D
Darian Millet · 写过 1 条评价 · 体验于 2025-09-10 ·
★★★★★
所以所以
一束革叶蕨的尖端全部变成褐色。 罗丝库斯和康乃馨都很好。
GlobalRose.com 回复2025-09-17
Dear Darian,
Thank you for sharing your feedback with us. We’re glad to hear that the ruscus and carnations arrived in good condition, though we sincerely regret that part of the leatherleaf ferns did not meet expectations.
Your comments are valuable, and we will share them with our team to help improve quality control. Please don’t hesitate to reach out to us at [email protected] with pictures within 24 hours of delivery so we can properly review and assist in such cases.
We truly appreciate your order and hope to serve you again under better circumstances.
Best regards,
The Global Rose Team
P
Penelope Badve · 写过 3 条评价 · 体验于 2025-09-13 ·
★★★★★
出色的!
新鲜、美丽的玫瑰如期交付。 很棒的体验
GlobalRose.com 回复2025-09-17
Thank you for sharing your 5-star review and experience. We look forward to providing you with more blooms in the future!
Dear Jessica,
Thank you for your detailed feedback and for sharing your experience. We’re glad to hear the flowers arrived in good condition overall, but we sincerely regret that the color variations of the spray roses and Mondial roses did not meet expectations for your event.
Since our products are natural, slight differences in tone can occur depending on season and harvest, but we understand how important consistency is for weddings and special occasions. Your comments are very valuable to us and will be shared with our farm team for quality review.
For future orders, please don’t hesitate to contact us at [email protected] within 24 hours of delivery with photos if you encounter any issues — that way we can investigate and assist promptly.
We truly appreciate your order and hope to serve you again under better circumstances.
Best regards,
The Global Rose Team
J
Jessica Fauber · 写过 1 条评价 · 体验于 2025-09-04 ·
★★★★★
花很新鲜,而且…
花非常新鲜漂亮!
GlobalRose.com 回复2025-09-15
Providing high-quality blooms that brighten your special moments is always our goal. Thank you for your kind review!