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GlobalRose.com

100 条评价

3.6100 条评价
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关于 GlobalRose.com

数据更新
网站
www.globalrose.com
分类
活动与娱乐
所在地
United States · Miami
状态
待认证
近 12 个月
94 条评价
差评回复率
97%(30/31 条)
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GlobalRose.com靠谱吗?

GlobalRose.com(www.globalrose.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于活动与娱乐分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 97% 的差评;近 12 个月新增 94 条。数据最后更新于 2026-08-10。

用户怎么说

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T. Robinson · 写过 1 条评价 · 体验于 2025-08-26 ·

请勿从该公司订购

不要从这家公司订购。这些鲜花是从哥伦比亚运来的,没有水源,甚至没有湿毛巾来保持新鲜。我的到货晚了三天,而且已经完全干燥枯萎了,因为发货后已经整整一周没有水了。 我要求退款并被拒绝。他们的网站说要在活动前 2-3 天订购鲜花,以防出现延误——我就是这么做的——但鲜花仍然没有准时送达。当我联系该公司时,他们告诉我,我应该在货物未送达的当天联系我,但他们的网站上没有任何地方规定 24 小时报告问题的窗口。它只是指示客户尽早订购。 该网站具有误导性,卖家拒绝对其造成的问题承担责任。为了减轻自己的压力,可以去当地的花店。

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customer · 写过 3 条评价 · 体验于 2025-11-20 ·

90 朵生日玫瑰 - 送货很棒

我要感谢 Global Rose 为我可爱的阿姨 90 岁生日送来了 90 朵生日玫瑰。有点担心交付到公寓管理台(需要签名),但它们及时送达,状况完美,是美丽的充满活力的橙色,她说她感觉很特别! Global Rose 的 Lina P 给了我很多帮助,并回答了我所有担心的问题。谢谢

GlobalRose.com 回复2025-11-22

Thank you so much for sharing this! We’re glad the roses were what you expected. We’ll be sure to share your kind words with Lina, and we thank you for choosing Global Rose for your special celebration!

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karen · 写过 1 条评价 · 体验于 2025-11-07 ·

总是按照承诺准时

总是如约而至,总是美丽 我允许花 3-4 天“醒来”

GlobalRose.com 回复2025-11-24

Thank you for your kind words! We’re glad the flowers met your expectations. We appreciate your trust and look forward to making your next occasion brighter!

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Sara L. · 写过 3 条评价 · 体验于 2025-11-09 ·

这次马蹄莲寿命很短

这次马蹄莲的寿命很短,我在三天内就开始注意到褐变。过去,它们在开始枯萎和褐变之前会持续大约 6-7 天。 幸运的是,客服部门热心帮忙,合理解决了问题。

GlobalRose.com 回复2025-11-14

Dear Sara, Thank you for sharing your feedback with us. We’re very sorry to hear that the callas did not last as long as expected this time. In situations like these, we kindly ask our customers to contact us at [email protected] within 24 hours of delivery, along with photos of the flowers, so that our team can properly investigate the issue and provide assistance. This helps us identify what may have gone wrong and offer the appropriate resolution. We truly appreciate you taking the time to let us know, and we hope to serve you better in the future. Kind regards, Global Rose Customer Service Team

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D Rodriguez · 写过 2 条评价 · 体验于 2025-10-27 ·

订购人

订购人迪安娜将这些花寄给了唐娜。 我只知道他们被收到了。 上次我叫人送花给我时,门铃没有响——那是九月炎热的一天——很高兴马蹄莲开起来了……

GlobalRose.com 回复2025-11-03

Dear Deanna. We’re truly sorry about your past delivery experience. Couriers don’t call recipients and sometimes may not ring the doorbell. We’re glad your calla lilies perked up! If you ever need anything, we’re always at your service.

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Dolly Ruby · 写过 10 条评价 · 体验于 2025-10-30 ·

价格优惠,运输速度快。

我没有意识到我需要为他们签名。我正要去赴约,我的联邦快递送货员就在关键时刻出现了。所以他们在凉爽的封闭露台上等我,直到我回家去找他们。 幸运的是,今天一整天都在下雨,天气很冷。当我注意到它们有点渴时,我开始打开它们并进行安排,但总的来说,考虑到它们是从哥伦比亚远道而来,它们表现得很好。这对我来说是一个优点。 当我拿到它们时,它们已经没有任何叶子了,我花了几个小时才把 100 朵玫瑰花完。这绝对是值得的。她们很漂亮。玫瑰是我最喜欢的花。 我确实喜欢其他几种鲜花,当我准备好下订单时,我迫不及待地想通过 Global Rose 订购它们。 我希望它们能像这些一样华丽。我绝对喜欢鲜花。 定价很棒。太多的花店收费过高,你找不到很多地方可以布置出漂亮的花束。更重要的是,我讨厌我的玫瑰满天星。每个花店似乎都使用它们。哎呀! 感谢 Global Rose,您让一位顾客感到满意。

GlobalRose.com 回复2025-10-30

We’re glad your roses were just as you expected! After placing your order, you received a confirmation email mentioning that a signature is required for delivery. In the future, you can request a signature release so FedEx can leave your flowers without one. Just email us your order number and authorization. Knowing they brightened your day makes us happy. We hope to send you more fresh blooms in the future!

A
Andre Venter · 写过 1 条评价 · 体验于 2025-10-19 ·

我收到过的最好的花

我收到过的最好的花!包装精美!

GlobalRose.com 回复2025-10-30

Our team takes great care to ensure every bloom arrives fresh and beautiful. Thank you for choosing Global Rose!

I
Igor Khrestin · 写过 1 条评价 · 体验于 2025-10-15 ·

很棒的服务

下订单后,我收到一封电子邮件,告知我的订单由于不可预见的情况将延迟一天。我在网上联系了客服代表(Joan Taborda),询问他们是否还能准时送达,因为那天是我母亲的65岁生日。琼非常乐于助人,并表示他们将确保鲜花准时到达。花确实准时来了,而且很漂亮。客户服务 5 星,产品 5 星。

GlobalRose.com 回复2025-10-29

Thank you for sharing your experience! We’re happy the flowers were as expected and that Joan provided excellent support. It’s an honor to be part of such a meaningful celebration, and we always aim to provide the best service.

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Kim Stroupe · 写过 2 条评价 · 体验于 2025-10-02 ·

准时收到且状态良好

GlobalRose.com 回复2025-10-09

Providing great service and fresh, beautiful blooms is always our top priority. We appreciate your 5-star review!

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uhlensky · 写过 1 条评价 · 体验于 2025-10-03 ·

失望

玫瑰没有附带我在订购时在网站上选择的纸张。事实上,它根本没有附带任何纸张。此外,使花朵美观的准备工作也很麻烦。我希望它能够更加整合。

GlobalRose.com 回复2025-10-07

Dear Uhlensky, We’re truly sorry to hear that your order did not arrive as expected and that the presentation required more preparation than anticipated. Your feedback is very important to us, and we regret that the wrapping paper you selected was missing — that’s certainly not the experience we aim to provide. We’ll be reviewing this issue with our fulfillment team to ensure better accuracy and presentation going forward. Thank you for taking the time to share your experience — we appreciate the opportunity to improve. Warm regards, The Global Rose Team

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Christine Muehe · 写过 2 条评价 · 体验于 2025-09-27 ·

美丽而丰盛的花朵

我订购了向日葵、白玫瑰和桉树作为婚礼花束中的主花。首先,鲜花非常美丽并且准时到达。向日葵确实提前了 4 天到达,但我很幸运,我的车库里有第二台冰箱,这样我就可以给它们冷藏、补充水分和喂食。我在周六婚礼前的周四把它们拿出来,它们非常棒!我确实多次联系 GR,他们总是非常积极地回应并乐于助人,告诉我如何照顾他们。我要告诉你的一件事是,你必须有足够的空间来冷藏你的鲜花,并且不能存放任何水果和蔬菜,以防发生任何紧急情况。我家里仍然有美丽的花束,现在是婚礼后的第四天!对于任何大型活动,我都会再次向他们订购!

GlobalRose.com 回复2025-10-01

Thank you so much for sharing your experience! We’re happy the flowers made your wedding day special and that our team assisted you. We're here to help and are glad to hear your flowers are still going strong. We’d be happy to serve you again for future celebrations!

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Tina · 写过 3 条评价 · 体验于 2025-09-20 ·

令人失望

我订购了 10 朵绣球花用于家居布置,希望它们能活得更长,因为它们应该是直接从供应商那里交付的。 盒子到达时已严重损坏,其中 4 朵花在 3 天内就死了。 对于超过 100 美元,我本来期望更多。 我不会再从 Global Rose 订购。

GlobalRose.com 回复2025-09-25

Dear Tina, We’re truly sorry to hear about your experience and that your hydrangeas did not meet expectations. The condition of the box upon arrival is concerning, and we understand how disappointing it must have been to see several flowers wilt so quickly. While our flowers are shipped directly from the farm to ensure maximum freshness, transportation issues can sometimes affect their condition. In cases like this, we always encourage our customers to contact us within 24 hours of delivery with photos so that we can properly review the situation and offer a resolution. Your feedback is very valuable to us, and we will share it with our team to continue improving both our quality control and shipping process. Sincerely, The Global Rose Team

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Angel Young · 写过 1 条评价 · 体验于 2025-09-17 ·

鲜花很漂亮,但没有收到我订购的所有商品

我为我的婚礼订购了鲜花。鲜花很漂亮,但我收到的其中一种鲜花的颜色错误,并且没有收到我订购的另一束花的所有鲜花。我订购了向日葵,当它们到达时,其中一些花头在运输过程中脱落,所以我无法使用它们

GlobalRose.com 回复2025-09-26

Dear Angel, Thank you for sharing your experience with us, and congratulations on your wedding! We’re glad to hear the flowers were beautiful, but we sincerely apologize for the issues with your order. Receiving the wrong color and missing stems, along with sunflowers that didn’t hold up during shipping, is certainly not the experience we want for our customers—especially for such an important occasion. For situations like this, we always encourage customers to reach out to us within 24 hours of delivery with photos, so we can investigate and provide compensation or a resolution. Your feedback helps us improve our processes, and we truly regret the inconvenience you faced. We hope to have the opportunity to serve you again and provide you with the perfect flowers you deserve. Sincerely, The Global Rose Team

J
Jenny Adame · 写过 1 条评价 · 体验于 2025-09-17 ·

爱他们

爱他们! 会再次订购! 价格优惠

GlobalRose.com 回复2025-09-23

Thank you for your review! We’re glad everything met your expectations. We look forward to sending you more beautiful blooms in the future.

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Linda Supor · 写过 2 条评价 · 体验于 2025-09-20 ·

交货正如承诺的那样!

交货正如承诺的那样! 当他们说会时,花朵令人惊叹并且完美地开放!1

GlobalRose.com 回复2025-09-23

Our goal is to provide fresh flowers that make every occasion special, and it’s a joy to know we met your expectations.

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Maura · 写过 1 条评价 · 体验于 2025-09-11 ·

订单交付错误

我订购了 200 朵浅粉色玫瑰,收到了 100 朵深粉色,100 朵悲伤的浅粉色。

GlobalRose.com 回复2025-09-22

Dear Maura, Thank you for your feedback. We sincerely apologize that your order did not arrive as expected. Receiving the wrong shades and quality of roses is certainly not the experience we want for our customers. For us to properly investigate and assist, please contact us at [email protected] within 24 hours of delivery with photos of the flowers received. Our team will review the case and work on a resolution for you. We truly appreciate your order and regret the inconvenience caused. Best regards, The Global Rose Team

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Darian Millet · 写过 1 条评价 · 体验于 2025-09-10 ·

所以所以

一束革叶蕨的尖端全部变成褐色。 罗丝库斯和康乃馨都很好。

GlobalRose.com 回复2025-09-17

Dear Darian, Thank you for sharing your feedback with us. We’re glad to hear that the ruscus and carnations arrived in good condition, though we sincerely regret that part of the leatherleaf ferns did not meet expectations. Your comments are valuable, and we will share them with our team to help improve quality control. Please don’t hesitate to reach out to us at [email protected] with pictures within 24 hours of delivery so we can properly review and assist in such cases. We truly appreciate your order and hope to serve you again under better circumstances. Best regards, The Global Rose Team

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Penelope Badve · 写过 3 条评价 · 体验于 2025-09-13 ·

出色的!

新鲜、美丽的玫瑰如期交付。 很棒的体验

GlobalRose.com 回复2025-09-17

Thank you for sharing your 5-star review and experience. We look forward to providing you with more blooms in the future!

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Jessica · 写过 1 条评价 · 体验于 2025-09-11 ·

质量很棒,颜色有点偏。

质量太棒了!美丽的花朵。包装完好。发货顺利。 两箱被困在海关,晚了一天才到达。我安排的交货时间比实际需要的时间早了一天,所以没问题。 奶油喷雾玫瑰说奶油到轻微的腮红。我想说 10% 实际上是奶油。 70% 是浅粉色。 20% 是非常粉红色的!就像泡泡糖粉色一样。对于白色婚礼来说,这很艰难。其中大多数都无法使用,因为它将白色花束变成了粉红色主题。 蒙迪艾尔玫瑰本来应该是白色的,但实际上是绿色/黄色的。其中一半无法用于白色婚礼。

GlobalRose.com 回复2025-09-17

Dear Jessica, Thank you for your detailed feedback and for sharing your experience. We’re glad to hear the flowers arrived in good condition overall, but we sincerely regret that the color variations of the spray roses and Mondial roses did not meet expectations for your event. Since our products are natural, slight differences in tone can occur depending on season and harvest, but we understand how important consistency is for weddings and special occasions. Your comments are very valuable to us and will be shared with our farm team for quality review. For future orders, please don’t hesitate to contact us at [email protected] within 24 hours of delivery with photos if you encounter any issues — that way we can investigate and assist promptly. We truly appreciate your order and hope to serve you again under better circumstances. Best regards, The Global Rose Team

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Jessica Fauber · 写过 1 条评价 · 体验于 2025-09-04 ·

花很新鲜,而且…

花非常新鲜漂亮!

GlobalRose.com 回复2025-09-15

Providing high-quality blooms that brighten your special moments is always our goal. Thank you for your kind review!