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Harbor Freight Tools

101 条评价

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关于 Harbor Freight Tools

数据更新
网站
www.harborfreight.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
0%（0/84 条）
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www.harborfreight.com

商家自述

Harbor Freight Tools

Harbor Freight Tools靠谱吗？

Harbor Freight Tools（www.harborfreight.com）在 OK.one 的综合评分为 1.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于建筑与制造分类，口碑较差。78% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、价格、质量。数据最后更新于 2026-08-31。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Consumers frequently reported receiving defective items straight out of the box, noting that various machines often failed quickly or arrived missing essential components. People also expressed deep frustration over return policies, highlighting unexpected restocking fees, unhelpful store managers, and rigid receipt requirements. Some reviewers were happy with the affordable pricing, mentioning that they always managed to secure a good deal on various store items. A few other people also felt that certain power tools and equipment exceeded expectations, lasting for many years of regular use without any major functional issues.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Witlip美国 · 写过 3 条评价 · 体验于 2026-05-02 ·

品控/ Bauer拼图。

Bought the Bauer corded jigsaw. Blades would not seat. Returned it. Pulled another of the shelf. Same problem. Obvious design flaw. Got a refund. Then purchased a WEN jigsaw online from Home Depot. Same price range. Actually a few dollars cheaper, and everything worked fine. 3 stars instead of one because refund was hassle free.

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Brian. Thats enough,man.美国 · 写过 2 条评价 · 体验于 2026-04-21 ·

sonny grabbed the jack

Sure. I went in for a highlift jack, around indy they call it a farm jack or tractor jack same thing to me. Staff was quick and short. Got me in and out. That's what I needed. The tool was a little pricey from the ones I've bought in the past , time is a fickle beast. They allowed me to go and get my truck so I could pull up to the door while a sales associate tossed the jack in the back like a well orchestrated late night pick up of the goods. And down the street I went...taillights.

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Karen from SW Montana美国 · 写过 1 条评价 · 体验于 2026-04-20 ·

I purchased a GREENWOOD 12V

I purchased a GREENWOOD 12V, 15 Gallon Spot Sprayer for my husband over winter as a Christmas gift for spring use. The pump does not work on this sprayer right out of the box. We have a small ranch is SW Montana and didn't try the sprayer until April. Harbor freights warranty is for 90 days so we are SOL for this POS sprayer. They said we should have purchased the extended warranty. Do not purchase from Harbor Freight unless you plan to take it out of the box immediately.

Bruce Allen美国 · 写过 9 条评价 · 体验于 2026-04-12 ·

工具危险，公司也不回应

I went to harbor freight April 12, 2026 located in Hays Kansas at 2918 Vine St suite 140. My son and I had taken a tool in, in hopes of having it replaced. It was a warrior step drill bit. The sales manager told us that because it was a free gift during a sale on 3/22/26 that it had no value and store policy did not permit an exchange(not exact wording). We explained that it was the first time using the drill bit and it was being used to pre drill roofing metal. I explained that once the bit pierced the metal the end of the bit literally shattered sending shrapnel flying causing damage to our qounset hut leaving a hole in it. I told him that you can clearly see that it was from defective materials. He looked at the broken tool and said hmm ive never seen that before. He basically said it didn't matter. He asked questions as though he did not believe what we were telling him. I asked for the stores legal information as it had caused damage when it shattered. He said that there was an incident report form that we could fill out. It took him several minutes to return to the register with the form. It was long enough my son and I had contemplated just leaving. When he returned to the register he asked a couple of questions and I inquired if the form could be brought home and returned or had to be filled out right then. "He" stated that he had to fill the form out. I told him that I had ice cream in my truck and I would have to do it later. I then asked how long I have to fill out the form. The form is 5 pages front and back so ten pages total. "He" said the sooner the better. He made the statement that "people use and abuse items and bring them back hoping to get new ones". Now whether he meant to insinuate that was what happened in our case or not my son and I took it as him of accusing us of doing that very practice. To sum this long story up I have a damaged out building(a steel building with a hole in it, a shattered drill bit that you can clearly see issues with the materials used to make it. The edge of the break was not sheered or torn but shattered. The metal was/is rusted and textured like sand paper. While the drill bit it's self didn't have a lifetime warranty many of the tools I have bought over the years have had one. When using this store I have found that a lifetime warranty no questions asked policy means being accused of intentionally damaging tools or even having to argue that a tool has a lifetime warranty when the package clearly states that it does. This is not the first time I've had issues with this store but it will most certainly be the last.

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Rob美国 · 写过 19 条评价 · 体验于 2026-04-13 ·

问帮忙找没陈列的商品还被吼

To start with I have bought good amount of items from this store in Cary in the past. Yesterday I was asking for help locating a product that was not on display and tag was covered up. I asked the associate if they had what I was looking for. I ended up having to tell him several times. He yelled at me what are you looking for, before finally locating the tag. Short guy with glasses. After he brought out I noticed have to buy the charger and battery so would be like 265 dollars so I decided not to get after all. I walked off because of his crap attitude. Looked around a bit then asked a different associate about another product not displayed. He took me to the end cap were was just some cards hanging. He had an attitude. I just left the store did not buy a thing. I know what I need and can order online get it shipped. The other item craftsman is less expensive. Will not go back to that store.

Tim Smith美国 · 写过 1 条评价 · 体验于 2026-04-11 ·

服务太烂了，零件不在…水晶河佛罗里达的店里

服务太烂了，零件不在盒子里，轮子也缺了。他们让我回去拿轮子。我开了25分钟车回去，他们却说应该自己带压缩机过来。这东西很重，而且已经开箱了，他们根本不在乎，还告诉我必须把它带回去才能拿轮子。服务太糟糕了。我就直接退货吧。

Luke Glezman美国 · 写过 2 条评价 · 体验于 2026-04-04 ·

我去过科西嘉纳的 Harbor Freight…

I went to harbor freight in Corsicana / the 3 gal McGraw compressor was tagged on sale for $59.00 / with my membership it would be $49.00. When I went to pay, cashier said it’s $69. The sale does not begin til Monday . Today is Saturday . The tag did not say that. Mgr said only reason they tagged Saturday is because they’re closed Sunday Easter . I suggested they need to tag either before or after hours. They did not honor it. I left it / poor management and I won’t return.

S
Steve nolan美国 · 写过 4 条评价 · 体验于 2026-03-31 ·

我买了个垃圾研磨机

I bought a crappy grinder. I am/hopefully was on inside track. So they cant find any info on my buying this. They have my phone number address etc. So my crappy grinder was still essentially new. Not even dirty at all. The plastic switch button fell out. So only way I could use it was to put a zip tie in it. DANGEROUS!!!!. I had to use it on what was maybe second time. I brought it back they had no idea. I pay money to be on the skippys a happy cramper club. I can buy for the same price or less items from Lowes, Home Depot, Walmart has great service better prices and decent Chinese tools. To heck with HF. Not better. And more money. Why?

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Robert Reed美国 · 写过 2 条评价 · 体验于 2026-03-23 ·

我试了好几分钟了……

I have been trying for several minutes to get to my local Harbor Freight website. I have been sent to ebay and Amazon and various Harbor Freight sites that will not allow me to type in what I am looking for. (hammer drill). What a confusing and disturbing website. Also I was in my local Harbor Freight store the other day and waiting in line way to long and the line not moving so I set down the item I had wanted and left. That was not the first time but probably will be the last. I went to Menards and bought a better version of the same item for a dollar less and got checked out IN LESS THAN TWO MINUTES. Ya'lls check out service SUCKS!

Gary Moriarty美国 · 写过 2 条评价 · 体验于 2026-03-18 ·

Harbor Freight 坑人

I am very upset with my purchase of an Avanti paint sprayer. I had to return it because it was defective. Upon opening the replacement sprayer, it too was defective. Not wanting to gamble on the fact that a third sprayer would work. I asked for a refund. At that time, I was told that I would have to pay a restocking fee. How is it legal for Harbor Freight to charge a $50 dollar restocking fee on a product that never worked in the first place. I feel that this is a fraudulent practice that should not be tolerated and I will pursue every avenue to ensure that no other customer must pay a fee to get their money back for defective products. Harbor Freight should be ashamed of themselves for stealing from their customers this way. I will no longer do business with Harbor Freight or recommend them for future customer purchases due to their poor business practices.

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bubba leroy美国 · 写过 14 条评价 · 体验于 2026-03-15 ·

前天之前我会给他们5……

Before yesterday would give them 5 stars. Decent cheap products and evey visit the staff has been helpful and just friendly. Went to Ridgeland, MS yesterday to purchase $900 sale item. The result was "manager" Tristan erased 5 stars. Unhelpful, more concerned with his "feelings" than assisting customers. Please help him find "another opportunity" so you can take back the 5 stars he cost you and I can continue to be a happy customer.

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