HitPay is a no-code, full-stack commerce infrastructure for every small business.We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes.Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the digital payment gateway for its incredible ease of use, seamless setup, and reliable ability to handle transactions efficiently for small businesses. People also deeply appreciate the supportive staff and responsive customer service team, noting that the entire onboarding process is exceptionally smooth and straightforward.
Some reviewers were not happy with the customer support and sudden feature changes. A few customers experienced very slow response times when seeking assistance and expressed significant frustration regarding account restrictions, handling of chargebacks, or unexpected modifications to their available business services.
I have use hitpay for my business baozaboy shop in Singapore. The fee are quite high.
HitPay 回复2026-07-10
thanks for the honest feedback on baozaboy shop. fees are a fair thing to weigh, if you'd like to go through your specific rate and volume, reach out to [email protected] and we can see what makes sense.
Hitpay made my business receiving payments seamless with payers by card/ paywave/ or most of the payment methods i had difficulty before (grabpay/ alipay etc) best thing is a one time payment for the POS system and lastly great after sales service! 5-Star Rated.
HitPay 回复2026-07-10
Card, PayWave, GrabPay, Alipay, all in one place after dealing with that fragmentation before, that's a great use case for HitPay. and a one time POS cost instead of ongoing fees, plus solid after sales support, that's the full package. thank you for the 5 stars and the detailed writeup!
It's great to be able to contact customer support through WhatsApp, and the response rate is within the same day.
The status of payment links (e.g. completed or unpaid) is clearly stated for easier reference.
It will be even better to show the breakdown of transactions related to every bank payouts, instead of having to download it.
Only downside for now is the high foreign currency transaction fees (+2%) :(
HitPay 回复2026-07-10
really glad WhatsApp support with same day responses has worked well Angie, and that payment link statuses are clear for your reference. good suggestions too, showing a transaction breakdown per bank payout instead of requiring a download, and on the foreign currency fees, that's fair feedback on cost, we'll pass both along to the product team. thanks for laying this out so clearly.
Convenient for both the merchants & customers to process payments. However, it will be better if the payout period for the merchants can be shorten.
HitPay 回复2026-07-10
convenience on both sides of the transaction, that's the balance we aim for, thank you for that. on payout timing, we hear you, faster payout periods are something we're actively looking at as we grow, so this feedback is genuinely useful for shaping that. appreciate you flagging it.
Fees are very affordable. Was able to link hitpay to our company app as well. Also able to customize the admin fees for various payment methods. Areas for improvement would be more customizability for the customer receipt for payment links. Would be good if admin fees could be customized for international card payment and local card payment, since the hitpay fees vary for the two.
HitPay 回复2026-07-10
really appreciate the detailed feedback here. glad the fees have felt affordable and that linking HitPay to your company app worked well, along with customizing admin fees across payment methods. good points on receipt customization for payment links and splitting admin fees by international vs local card payment, we'll pass both along to the product team as feature requests. thanks for taking the time to write this out!
HitPay has Efficient and Reliable Payment Solution! been a game-changer for…
HitPay has been a game-changer for Viktor & Sasha. It's easy to set up, supports multiple payment methods (including PayNow), and integrates smoothly with our store. Payments are quick, and we love the seamless transfer to our Wise SGD account. It has simplified our business operations, allowing us to focus on growth. Highly recommend for any business looking for a reliable, efficient solution!
HitPay 回复2026-07-10
this is such a full picture, Cindy, and we love it! easy setup, multiple payment methods including PayNow, smooth store integration, and seamless transfers to your Wise SGD account, that's HitPay working exactly as intended. glad it's freeing you and Sasha up to focus on growth. thank you for this!
I'm so glad that hitpay helps me to grow my business, staff are very friendly, the approval process and documents needed is very convenient. Thank you Hitpay to help us for our business.. highly recommend!
HitPay 回复2026-07-10
Thank you Calijan, we're touched you want to recommend us!
This platform has given me the opportunity to keep up with card payments. My business has been going well, i can attract more customers and give them the option to make cashless payments, and they are please about it. They are very honest and transparent. Their customer service are also very helpful and great in helping me attend to my queries. Thanks Hitpay!
HitPay 回复2026-07-10
So happy to hear this, thank ou for allowing us to help your business!