HitPay is a no-code, full-stack commerce infrastructure for every small business.We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes.Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Written by the business, not verified by us.HitPay (www.hitpayapp.com) has a 4.3 out of 5 rating on OK.one, based on 306 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the digital payment gateway for its incredible ease of use, seamless setup, and reliable ability to handle transactions efficiently for small businesses. People also deeply appreciate the supportive staff and responsive customer service team, noting that the entire onboarding process is exceptionally smooth and straightforward. Some reviewers were not happy with the customer support and sudden feature changes. A few customers experienced very slow response times when seeking assistance and expressed significant frustration regarding account restrictions, handling of chargebacks, or unexpected modifications to their available business services.
Auto-generated from all reviews of this business. For reference only.payment is easy for our customer after we using hitpay service. they have many payment methods including credit card, touchngo and other platform payment. service is good. the transaction fee is reasonable.
thanks for sharing your experience! we're glad to hear that HitPay has made payments easier for your customers. we appreciate your support and look forward to continuing to serve your business!
A very efficient payment tool for your customers all around the world and easy for mainland china clients.
thank you for your kind feedback! we're happy to hear that HitPay makes payments convenient and efficient for your customers worldwide, including those in China. :)
Hello Jose, thanks for your feedback!
thanks for your kind review!
Best, trustworthy and reliable payment gateway.
thank you for your trust and support! :)
Overall quite nice experience with Hitpay. Friendly and helpful. Looking forward to cooperate continuously.
thank you for your kind feedback! we look forward to continuing our partnership and supporting your business!
Had some trouble activating the payment methods due to my own carelessness but thanks to the wonderful assistance service from Tracy, everything is all set!
thanks for your kind words! we're glad to hear that our team was able to assist you :)
Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks.
thanks for your kind feedback! we’re glad our solution works well for your business and that our support team has been able to assist you whenever challenges arise. we appreciate your trust and support!
Abit hard to use, btr get tutorial.
Hello - we have requested your contact details so that we can provide a demo on our product.
thanks for your kind feedback!
The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others
Hello! Thank you for sharing your feedback! We’re glad to hear that you find the payment link and Tap to Pay on iPhone options convenient for receiving payments from your clients. We look forward to continuing to make payments easier for you!
thanks for your feedback! we're glad we could assist you :)
Thanks for sharing your feedback! :)
Hello,can you teach how can I earn money hitpay insight apps, And I'am used this apps.
Thank you for your review! We’re happy to hear that you’re using HitPay. If you’d like to learn more about how to use HitPay, feel free to reach out to our support team, we’ll be happy to help! 😊
very easy, my customers also like that payment for less cash.
we’re glad to hear that you find HitPay easy to use and that your customers enjoy having a convenient cashless payment option. 😊
thanks for your kind review!
Had a great experience! The service was excellent, the staff were friendly and helpful, and everything was handled professionally. Really happy with the overall experience and would definitely recommend it to others. 👍
Thank you so much for the kind words! We’re really glad you had a great experience with the team. We appreciate your support and recommendation! 🙌
HitPay is our primary payment provider at 1Plus1Gold, and they've been a big part of getting our business off the ground. Their approval process was quick, while still following every compliance step properly, and that let us launch a fully online checkout from day one. They offer the payment channels Singapore customers expect, which makes checkout smooth, and they have solid options for when we expand beyond Singapore. Communication has been excellent across every team we've worked with, from Sales to Compliance to Customer Support. Responses are quick and helpful. Payouts arrive on time, so our funds aren't tied up, which matters a lot for a young business. As a startup, we're very happy with HitPay and would recommend them to any business looking for a reliable payment partner in Singapore. — Mukesh Tejwani, Founder, 1Plus1Gold
Hi Mukesh, Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear that HitPay has played a part in helping 1Plus1Gold get off the ground and launch your online checkout smoothly. We truly appreciate your trust in us as your payment partner, and it means a lot to know that you’d recommend HitPay to other businesses in Singapore. We’re excited to continue supporting you and the team as 1Plus1Gold grows and expands into new markets. Wishing you and the team lots of success ahead! 🚀
UPDATE (23 September 2026): Resolved after CEO intervention — upgrading my review. My original review below described a KYB decline with no reason given and no path to appeal. After posting it, HitPay's co-founder and CEO Aditya Haripurkar personally reached out, arranged a manual compliance review, and the account was approved within days. Via from the compliance team handled the review professionally. Our account is now live and processing real payments for our Philippine corporation. The only remaining item is the release of the payout hold, which is under final review — I will update this review again once that completes. Fair credit where due: the standard KYB process failed us with zero transparency, but the leadership response was fast, personal, and effective. Four stars for the recovery; the fifth is waiting on payouts. --- ORIGINAL REVIEW (12 September 2026) --- I applied as a newly incorporated Philippine One Person Corporation selling subscription access to a software application for marine engineers. I submitted everything requested: SEC Certificate of Incorporation, Articles of Incorporation, BIR Form 2303, corporate bank account proof, and passport ID as 100% shareholder. Two things worth noting, one good and one not. The good: when the Submit button silently failed, support (Michelle) diagnosed it as an MCC mismatch between my chosen category and my business description, and her suggested fix worked immediately. That was genuinely helpful and quickly handled. The problem: the application was then declined with no reason given. I asked one narrow question — whether the decision related to a known Philippine government database issue affecting my BIR TIN, which I can document with official correspondence from my Revenue District Office and am actively resolving. I also asked whether the account could be reinstated once resolved. Neither question was answered. I received a template reply citing confidentiality and stating no exceptions can be made. Dashboard access was also removed, with no confirmation of whether the account is closed. I understand risk decisions are yours to make and that you cannot disclose underwriting criteria. But there is a difference between not disclosing criteria and not answering whether a specific, documented, fixable issue caused the outcome. Without that, a legitimate registered business has no way to know what to correct before reapplying. Reference: KYB-A2B512CA
Hi! My apologies for the experience you have encountered. I have requested for your contact information so that we can have this resolved.
Nice Payment Gateway Ever.. Recommend For E commerce.. Nice app and easy to use..
Thank you so much for the kind words! We’re glad you’re enjoying HitPay and finding it easy to use. 😊
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