HitPay is a no-code, full-stack commerce infrastructure for every small business.We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes.Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Written by the business, not verified by us.HitPay (www.hitpayapp.com) has a 4.3 out of 5 rating on OK.one, based on 306 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the digital payment gateway for its incredible ease of use, seamless setup, and reliable ability to handle transactions efficiently for small businesses. People also deeply appreciate the supportive staff and responsive customer service team, noting that the entire onboarding process is exceptionally smooth and straightforward. Some reviewers were not happy with the customer support and sudden feature changes. A few customers experienced very slow response times when seeking assistance and expressed significant frustration regarding account restrictions, handling of chargebacks, or unexpected modifications to their available business services.
Auto-generated from all reviews of this business. For reference only.Excellent. Easy to use and best of all no messy subscriptions. Highly recommended. Customer service is also fast to respond. Really loving it
thanks so much WXN Distro!! this made our day. yeah, no subscription fees is the whole point for us, you just pay per transaction, that's it, no monthly stuff eating into your margins for no reason. really happy to hear support's been fast too. thanks for choosing HitPay!
thank you so much for the 5-star review wrahhh! we're glad HitPay's has been a helpful part of supporting your business.
thank you so much for the 5-star review fitrizakaria! we're glad HitPay's has been a helpful part of supporting your business.
thank you so much for the 5-star review iskandar! we're glad HitPay's has been a helpful part of supporting your business.
HitPay has made it easy for our business to accept payments. The setup process was straightforward, transactions are processed smoothly, and the platform is user-friendly.
thanks Audrey! love hearing that setting up with HitPay was straightforward, that's exactly what we're going for. getting you accepting payments fast without the headache, keeping transactions smooth, and making the platform actually easy to use, that's the goal every time. really appreciate you sharing this, excited to keep having HitPay process payments for you! <3
thank you so much for the 5-star review Denz! we're glad HitPay's has been a helpful part of supporting your business.
We have a very good experience with HitPay service team, one especially Ana. We mentioned how we've been rejected countless times and she just stayed with us throughout the screening process and helped us all the way. Now, our application has been approved and we owe Ana a coffee! Haha.. truly truly so overjoyed and over the moon!! We love HitPay and we've seen so many wonderful reviews. We can't wait to use HitPay and we'll definitely do our best to comply with the rules and regulations and cheers to a good start together! P.s. Thank you so much to CEO Aditya and team who approved our application! We are so overjoyed!
Yaay we too are overjoyed hehe we'll be sure to pass it along to Ana, she'll be so happy to hear it (and we'll let her know about that coffee too, haha). happy to hear she stuck with you through the screening process as that kind of persistence is exactly what we want every merchant to experience with HitPay! Welcome aboard, excited to have Urban Store on HitPay and can't wait to see you grow!
Very fast and good service. Easy to access and very friendly.
thank you so much for the 5-star review Azmeer! we're glad HitPay's has been a helpful part of supporting your business.
thank you so much for the 5-star review Jiko! we're glad HitPay's has been a helpful part of supporting your business.
thank you so much for the 5-star review James! we're glad HitPay's has been a helpful part of supporting your business.
Love the app
thank you so much for the 5-star review Dmariah! we're glad HitPay's has been a helpful part of supporting your business.
thank you so much for the 5-star review Dmariah! we're glad HitPay's has been a helpful part of supporting your business.
hindi napapalitan yung picture, wala pa akong pos terminal
hi! sorry to hear you're having trouble with your account. kindly send us a message at [email protected], and our team will be happy to assist you further with updating your picture and any concerns regarding your POS terminal. 🙂
hello! thanks for sharing your feedback. we appreciate your support :)
hello, thanks for your review! we're glad to hear that your experience has been positive! :)
Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!
hi, thank you for your review! it's great to know that you're enjoying our Tap to Pay on Phone feature! your support means a lot to us :)
I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on
thanks for taking your time to share your feedback! we're excited to be part of your business journey. should you have any concern, please just message our team anytime and we'd be glad to assist!
very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.
thanks for your feedback! we're glad to hear that our app has been convenient for your business. we appreciate your support!
Very useful, user friendly and convenient
hi Drew, thank you for your kind feedback!
Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻
hello Nicholas, thanks for your feedback! we're glad to have been able to help you get your business set up :)
306 reviews matching
Airwallex
https://stripe.com/payments/checkout
xendit.co
FasterPay
2accept
Tazapay
Raenest
Wise