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健康与医疗

Hubble Contacts

200 条评价

3.7200 条评价
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关于 Hubble Contacts

数据更新
网站
www.hubblecontacts.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(57/57 条)
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Hubble Contacts靠谱吗?

Hubble Contacts(www.hubblecontacts.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评。数据最后更新于 2026-08-12。

用户怎么说

T
Taylor Sagan · 写过 1 条评价 · 已认证 · 体验于 2026-06-06 ·

您需要一个大于 56 的时间窗口...

您需要大于 56 天的时间窗口来进行交付。我有很多额外的联系人。客户服务也缺乏。我有一个问题没有得到妥善解决。

Hubble Contacts 回复2026-06-15

Hi Taylor, thank you for your feedback! If you have too many lenses, you can easily skip your next charge date directly through your portal, in addition to adjusting your delivery cadence. We also want to help with your recent experience, so a member of our team will reach out via email shortly to make sure you’re fully taken care of. Kind regards, The Hubble Contacts Team

N
Nader · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

我毫不费力地去寻找我的联系人......

我毫不费力地去订阅我的通讯录

Hubble Contacts 回复2026-06-11

Hi Nader, we're honored to be your go-to choice for contact lenses and thrilled that our subscription makes things easy and convenient for you. Kind regards, The Hubble Contacts Team

L
Lila Tamara · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

对我有好处

对我来说很好,非常关注和服务

Hubble Contacts 回复2026-06-11

Hi Lila, excellent service and attention to our customers is what we strive for every day. Thank you for your kind words and support! Cheers, The Hubble Contacts Team

G
Gene Bates · 写过 2 条评价 · 已认证 · 体验于 2026-06-05 ·

我在几个联系人方面遇到了问题......

我在与几个联系人联系时遇到了问题,哈勃及时解决了这个问题,并以正确的方式给我发送了一个新盒子。这是我和他们在一起这么多年以来唯一遇到的问题。 令人难以置信的服务。

Hubble Contacts 回复2026-06-10

Hi Gene, we're sorry you encountered an issue with a couple of lenses, but we're glad our team was able to resolve it quickly. Hearing that this is the only problem you've had after so many years with us truly means a lot. We appreciate your loyalty and kind words. Kind regards, The Hubble Contacts Team

C
Chris Cosmo · 写过 2 条评价 · 已认证 · 体验于 2026-06-10 ·

已经是会员很多年了...

已经是会员很多年了... 由于完美的送货服务和优质的服务,当我需要时总是可以联系到他们。计划在未来几年成为忠实的客户。

Hubble Contacts 回复2026-06-11

We love hearing this, Chris! Years of seamless deliveries and never running out of contacts is exactly what we strive for. Thank you for your loyalty - we're thrilled to be part of your routine and look forward to serving you for many more years! Cheers, The Hubble Contacts Team

A
Amber · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

需要提醒邮件!

如果您在向客户收取订阅费用之前向他们发送提醒电子邮件,将会非常有帮助。我不记得它什么时候发货,而且总是在我买不起的时候发货。我不可能是唯一遇到这种情况的顾客。

Hubble Contacts 回复2026-06-11

Hi Amber, thank you for reaching out and sharing this with us. This is great feedback, and I am sending it straight to our senior leadership team. We are sorry for the inconvenience this caused you. To help make things right, we have applied a discount to your next order. Please let us know if there is anything else we can do for you! Kind regards, The Hubble Contacts Team

J
Jackie Mixson · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

我取消了,但仍然收到联系信息...

我取消了,但仍然收到你们公司的联系方式 我有 4 包,现在我的处方更改可以通过这种方式退款

Hubble Contacts 回复2026-06-09

Hi Jackie, thank you for your review. We’re sorry the cancellation didn’t go through and want to get this sorted for you right away. We have successfully issued refunds for the four orders that were sent. The funds should appear back in your account as soon as your bank completes its standard processing. Your subscription has now been completely canceled. If you ever decide to return to us in the future with your updated prescription, please feel free to email it over to [email protected], and we will be glad to update your profile. Thank you for your patience while we corrected this for you! Kind regards, The Hubble Contacts Team

E
Ernesto Martinez · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·

出色的

他们很瘦很优秀

Hubble Contacts 回复2026-06-08

Thank you for the wonderful feedback, Ernesto! We're thrilled you're enjoying the comfort and quality of your lenses. Your support means a lot to us. Kind regards, The Hubble Contacts Team

J
Jennifer · 写过 3 条评价 · 已认证 · 体验于 2026-05-30 ·

物超所值,服务优质

多年来,我一直是我女儿的哈勃望远镜订阅者。 这非常简单,您永远不必担心用完。 哈勃比我们尝试过的任何其他公司都要便宜得多。我们很高兴。

Hubble Contacts 回复2026-06-08

Hi Jennifer, thank you so much for being a loyal customer over the years! We're thrilled to hear that our subscription has made managing your daughter's contact lenses easy and worry-free. We're also glad you've found great value in our service. Your support means the world to us. Kind regards, The Hubble Contacts Team

C
Christopher Dee · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

收到我的礼物时从来没有遇到过问题……

按时收到我的镜片从来没有遇到过问题。优质的服务并很快解决了我遇到的问题。

Hubble Contacts 回复2026-06-09

Hi Christopher, reliable deliveries and quick resolutions are what we're all about. Thanks for sharing your experience and for trusting us with your contact lens needs! Cheers, The Hubble Contacts Team

m
mylinh nguyen · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

从 Hubble 订购非常方便……

从 Hubble 订购对我来说非常方便且实惠。我每月的发货总是准时快速。 很棒的服务

Hubble Contacts 回复2026-06-08

Hi Mylinh, convenient ordering, affordable prices, and fast, on-time deliveries are exactly what we strive for. Thanks so much for sharing your experience! Cheers, The Hubble Contacts Team

J
Jagraaj · 写过 2 条评价 · 已认证 · 体验于 2026-06-01 ·

良好的服务总是准时到达

Hubble Contacts 回复2026-06-08

Hi Raji! Reliable, on-time deliveries are exactly what we strive for. Thanks so much for sharing your experience! Cheers, The Hubble Contacts Team

L
Linda Jenkins · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

装在与平常不同的盒子里……

装在与平常盒子不同的盒子里,但来得及时。

Hubble Contacts 回复2026-06-05

Hi Linda, we're glad to hear your order arrived on time. We understand the packaging may have looked different than what you're used to seeing. Due to updates in our packaging and labeling requirements, some orders may arrive in a different box than previous shipments. Thank you for your continued support! Kind regards, The Hubble Contacts Team

M
Megan Dorgan · 写过 2 条评价 · 已认证 · 体验于 2026-05-06 ·

非常容易订购和控制...

非常容易订购和控制订阅节奏。

Hubble Contacts 回复2026-06-04

Hi Megan, easy ordering and flexible delivery schedules are exactly what we aim for. Thanks for sharing your experience! Cheers, The Hubble Contacts Team

C
Cristina Vargas · 写过 2 条评价 · 已认证 · 体验于 2026-05-30 ·

很棒的产品!

Hubble Contacts 回复2026-06-04

Hi Cristina, we're thrilled to hear you're enjoying the lenses. Your support means a lot to us. Kind regards, The Hubble Contacts Team

H
Hannah White · 写过 3 条评价 · 已认证 · 体验于 2026-05-29 ·

我一个多月前就取消了,但……

我一个多月前取消了预订,但仍然被收取费用并发送了另一份飞蛾供应。这并不是第一次发生这种情况。不幸的是,我将来不会使用哈勃或推荐哈勃

Hubble Contacts 回复2026-06-04

Hi Hannah, thank you for bringing this to our attention. We apologize for the error with the charge after your cancellation. After reviewing your email correspondence, our team has processed a full refund for that final charge. Please feel free to keep the box when it arrives. If there is anything else we can do for you, please let us know; we’re here to help! Best regards, Hubble Contacts Team

S
Shyla Dunning · 写过 3 条评价 · 已认证 · 体验于 2026-05-24 ·

发货总是准时,我从来没有……

发货总是准时,而且我从来没有用完。

Hubble Contacts 回复2026-06-03

Hi Shyla, never running out of contacts and always receiving them on time is exactly what our subscription is designed for. Thanks for sharing! Cheers, The Hubble Contacts Team

B
Brittani Baca · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

客户服务

打电话询问订单并得到帮助离开

Hubble Contacts 回复2026-06-03

Hi Brittani, we’re happy our customer service team was able to quickly assist you with your order. Thank you for taking the time to share your experience. Kind regards, The Hubble Contacts Team

A
Allegra Heisten · 写过 3 条评价 · 已认证 · 体验于 2026-05-17 ·

方便又实惠,但我有……

方便又实惠,但我注意到,当我多次打开一双全新的鞋子时,它们会被撕裂或上面有少量纤维。我不得不扔掉多双,让我在月底失去联系。我不确定所有类型的 Hubble 隐形眼镜是否都存在这种情况,我不记得几年前使用 Hubble Classic Daily 时出现的问题,但自从使用 Hydro by Hubble Daily 以来,我不得不扔掉的隐形眼镜数量令人沮丧。

Hubble Contacts 回复2026-06-04

Hi Allegra, thank you for sharing your feedback with us. We love that you appreciate our convenience and prices, but we are so sorry that your switch to the Hydro dailies has been met with quality issues. We have processed a replacement order to make up for the pairs you had to throw away, and we’ve sent an email to gather more information along with some care and handling tips for our hydro lenses to help ensure a great experience moving forward! All the best, Hubble Contacts Team

B
Brittney Johnson · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

从来没有遇到过问题

我使用哈勃望远镜很多年了,没有遇到任何问题。

Hubble Contacts 回复2026-06-02

Hi Brittney, years of smooth sailing is exactly what we hope for. We truly appreciate your loyalty and support! Cheers, The Hubble Contacts Team