Hi Taylor, thank you for your feedback! If you have too many lenses, you can easily skip your next charge date directly through your portal, in addition to adjusting your delivery cadence. We also want to help with your recent experience, so a member of our team will reach out via email shortly to make sure you’re fully taken care of.
Kind regards,
The Hubble Contacts Team
N
Nader · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
我毫不费力地去寻找我的联系人......
我毫不费力地去订阅我的通讯录
Hubble Contacts 回复2026-06-11
Hi Nader, we're honored to be your go-to choice for contact lenses and thrilled that our subscription makes things easy and convenient for you.
Kind regards,
The Hubble Contacts Team
L
Lila Tamara · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
对我有好处
对我来说很好,非常关注和服务
Hubble Contacts 回复2026-06-11
Hi Lila, excellent service and attention to our customers is what we strive for every day. Thank you for your kind words and support!
Cheers,
The Hubble Contacts Team
Hi Gene, we're sorry you encountered an issue with a couple of lenses, but we're glad our team was able to resolve it quickly. Hearing that this is the only problem you've had after so many years with us truly means a lot. We appreciate your loyalty and kind words.
Kind regards,
The Hubble Contacts Team
We love hearing this, Chris! Years of seamless deliveries and never running out of contacts is exactly what we strive for. Thank you for your loyalty - we're thrilled to be part of your routine and look forward to serving you for many more years!
Cheers,
The Hubble Contacts Team
Hi Amber, thank you for reaching out and sharing this with us. This is great feedback, and I am sending it straight to our senior leadership team. We are sorry for the inconvenience this caused you. To help make things right, we have applied a discount to your next order. Please let us know if there is anything else we can do for you!
Kind regards,
The Hubble Contacts Team
J
Jackie Mixson · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
我取消了,但仍然收到联系信息...
我取消了,但仍然收到你们公司的联系方式 我有 4 包,现在我的处方更改可以通过这种方式退款
Hubble Contacts 回复2026-06-09
Hi Jackie, thank you for your review. We’re sorry the cancellation didn’t go through and want to get this sorted for you right away. We have successfully issued refunds for the four orders that were sent. The funds should appear back in your account as soon as your bank completes its standard processing. Your subscription has now been completely canceled. If you ever decide to return to us in the future with your updated prescription, please feel free to email it over to [email protected], and we will be glad to update your profile. Thank you for your patience while we corrected this for you!
Kind regards,
The Hubble Contacts Team
Thank you for the wonderful feedback, Ernesto! We're thrilled you're enjoying the comfort and quality of your lenses. Your support means a lot to us.
Kind regards,
The Hubble Contacts Team
Hi Jennifer, thank you so much for being a loyal customer over the years! We're thrilled to hear that our subscription has made managing your daughter's contact lenses easy and worry-free. We're also glad you've found great value in our service. Your support means the world to us.
Kind regards,
The Hubble Contacts Team
C
Christopher Dee · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
收到我的礼物时从来没有遇到过问题……
按时收到我的镜片从来没有遇到过问题。优质的服务并很快解决了我遇到的问题。
Hubble Contacts 回复2026-06-09
Hi Christopher, reliable deliveries and quick resolutions are what we're all about. Thanks for sharing your experience and for trusting us with your contact lens needs!
Cheers,
The Hubble Contacts Team
m
mylinh nguyen · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
从 Hubble 订购非常方便……
从 Hubble 订购对我来说非常方便且实惠。我每月的发货总是准时快速。 很棒的服务
Hubble Contacts 回复2026-06-08
Hi Mylinh, convenient ordering, affordable prices, and fast, on-time deliveries are exactly what we strive for. Thanks so much for sharing your experience!
Cheers,
The Hubble Contacts Team
J
Jagraaj · 写过 2 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
良好的服务总是准时到达
Hubble Contacts 回复2026-06-08
Hi Raji! Reliable, on-time deliveries are exactly what we strive for. Thanks so much for sharing your experience!
Cheers,
The Hubble Contacts Team
L
Linda Jenkins · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
装在与平常不同的盒子里……
装在与平常盒子不同的盒子里,但来得及时。
Hubble Contacts 回复2026-06-05
Hi Linda, we're glad to hear your order arrived on time. We understand the packaging may have looked different than what you're used to seeing. Due to updates in our packaging and labeling requirements, some orders may arrive in a different box than previous shipments.
Thank you for your continued support!
Kind regards,
The Hubble Contacts Team
M
Megan Dorgan · 写过 2 条评价 · 已认证 · 体验于 2026-05-06 ·
★★★★★
非常容易订购和控制...
非常容易订购和控制订阅节奏。
Hubble Contacts 回复2026-06-04
Hi Megan, easy ordering and flexible delivery schedules are exactly what we aim for. Thanks for sharing your experience!
Cheers,
The Hubble Contacts Team
Hi Hannah, thank you for bringing this to our attention. We apologize for the error with the charge after your cancellation. After reviewing your email correspondence, our team has processed a full refund for that final charge. Please feel free to keep the box when it arrives. If there is anything else we can do for you, please let us know; we’re here to help!
Best regards,
Hubble Contacts Team
S
Shyla Dunning · 写过 3 条评价 · 已认证 · 体验于 2026-05-24 ·
★★★★★
发货总是准时,我从来没有……
发货总是准时,而且我从来没有用完。
Hubble Contacts 回复2026-06-03
Hi Shyla, never running out of contacts and always receiving them on time is exactly what our subscription is designed for. Thanks for sharing!
Cheers,
The Hubble Contacts Team
B
Brittani Baca · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·
★★★★★
客户服务
打电话询问订单并得到帮助离开
Hubble Contacts 回复2026-06-03
Hi Brittani, we’re happy our customer service team was able to quickly assist you with your order. Thank you for taking the time to share your experience.
Kind regards,
The Hubble Contacts Team
Hi Allegra, thank you for sharing your feedback with us. We love that you appreciate our convenience and prices, but we are so sorry that your switch to the Hydro dailies has been met with quality issues. We have processed a replacement order to make up for the pairs you had to throw away, and we’ve sent an email to gather more information along with some care and handling tips for our hydro lenses to help ensure a great experience moving forward!
All the best,
Hubble Contacts Team