Hi Lisa, thank you for taking the time to share your experience. We're grateful for your loyalty over the years and are thrilled to know that you've had such positive experiences with both our products and our team. Your support truly means a lot to us.
Kind regards,
The Hubble Contacts Team
A
Amy · 写过 3 条评价 · 已认证 · 体验于 2026-06-11 ·
★★★★★
现在您从西海岸发货
现在您从西海岸发货,我的货物交付速度更快了。当我的电量不足而我现在需要它时,这非常棒。谢谢
Hubble Contacts 回复2026-06-17
Hi Amy, we're thrilled that the our delivery timeframe has made such a difference. There's nothing better than knowing your contacts arrive right when you need them. Thanks for sharing!
Cheers,
The Hubble Contacts Team
Hi Hector, we're glad to hear that you've enjoyed both our lenses and customer service over the years. Your loyalty and recommendation mean so much to us, and we're grateful to have you as part of the Hubble family.
Kind regards,
The Hubble Contacts Team
N
Nour Yousef · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
由于某种原因,我的订阅继续...
由于某种原因,我的订阅不断被无缘无故地取消,我的联系人总是迟到,从来不准时
Hubble Contacts 回复2026-06-19
Hi Nour, thank you for your review. Upon checking your account, we found that a payment error in May prevented your order from being processed, which contributed to the delay in receiving your contact lenses. Please reach out to us and we will help you get this sorted and new lenses sent ASAP!
Kind regards,
The Hubble Contacts Team
Hi Christy, thank you for the wonderful feedback! We're thrilled that our subscription service has made managing your contacts simple and stress-free. Your trust and support mean so much to us.
Kind regards,
The Hubble Contacts Team
Hi Dawn, finding a lens that feels great and having it show up right when you need it is what we're all about. Thank you for being with us for so many years - we're thrilled to be part of your routine!
Cheers,
The Hubble Contacts Team
Hi Dustin, thank you for your review. We apologize for the frustration caused by these shipping delays and the prescription confusion.
Upon reviewing your account, we found that we were unable to fulfill the order because the prescription provided by your doctor did not match the specific brand selected. Because contact lens prescriptions are brand-specific, we are required to match them exactly and cannot substitute them. To address the issue and as a courtesy for the inconvenience, we issued a full refund for the order back in February.
Kind regards,
The Hubble Contacts Team
Hi Brent, thank you for your feedback. We apologize for the unwanted emails and have successfully added your address to our no-contact list. You won't receive further communications from us. We wish you all the best!
The Hubble Contacts Team
Hi Karlene, we're pleased that our team was able to assist you in a positive and supportive way. Although your needs have changed for now, we're grateful for the time you spent with us and look forward to helping you again whenever the need arises.
Kind regards,
The Hubble Contacts Team
Hi Norma, we're glad that our lenses have provided such a great experience and that our team has consistently delivered the service you deserve. Your trust and loyalty mean the world to us.
Warm regards,
The Hubble Contacts Team
T
Terry Hill · 写过 2 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
以前是35美元
以前是35美元,现在太贵了,我买不起了,我用的是ssi
Hubble Contacts 回复2026-06-17
Hi Terry, Thank you for your feedback, and we're sorry to hear that the cost has become difficult to manage. Over the years, pricing has been impacted by increased tariff-related costs, which have affected the overall price of our lenses.
As a courtesy for being a long-time customer, we've gone ahead and made a pricing adjustment to your account to help. We hope this makes your experience a little easier moving forward.
Kind regards,
The Hubble Contacts Team
D
Donna · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
总是准时完成我的订单
总是准时完成我的订单。在我使用它们的这些年里,只有一个错误,并且很快就得到了纠正。
Hubble Contacts 回复2026-06-17
Hi Donna, we love hearing this! Years of smooth deliveries and only one hiccup that's quickly resolved is exactly the kind of experience we strive to provide. Thank you for your loyalty and support!
Cheers,
The Hubble Contacts Team
Thank you for such a thoughtful review, Jose! We're delighted to hear that Hubble has been a reliable part of your routine for so many years. Knowing that our service has continued to meet your needs through major life changes means a lot to us. We truly appreciate your trust, loyalty, and kind words.
All the best,
The Hubble Contacts Team
Thank you for the wonderful feedback, Gordon! We're delighted to hear that your lenses have been a great fit for your lifestyle. We truly appreciate your support and are grateful to have you as a customer.
Kind regards,
The Hubble Contacts Team
Hi Jennifer, thank you for taking the time to share your experience. We're grateful for your continued trust over the years and are thrilled to hear that our lenses and service have consistently met your needs. Knowing that you'd recommend us to others is one of the highest compliments we can receive.
Kind regards,
The Hubble Contacts Team
Thank you for the wonderful feedback, Audrey! We're thrilled to hear that you've had a great experience with our service. We truly appreciate your support.
All the best,
The Hubble Contacts Team
M
Maria Abramov · 写过 2 条评价 · 已认证 · 体验于 2025-06-18 ·
★★★★★
值得信赖的人
我喜欢从他们那里订购镜片。可靠、值得信赖
Hubble Contacts 回复2026-06-17
We love hearing this, Maria! Knowing that you've had a dependable experience with us means so much. Thank you for your trust and support!
Cheers,
The Hubble Contacts Team
Hi Trampas, thank you for the review. We’re glad to hear you love the easy delivery and lens quality. We understand that higher prices aren’t ideal, but as we’ve grown, our operating costs have increased, which led to a small price adjustment to help us continue providing the lenses you love. We are grateful for your years of loyalty, and we’ve just emailed you with a resolution we think you’ll be happy with!
Kind regards,
The Hubble Contacts Team
M
Melinda · 写过 3 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
联系人的质量是……
联系人的质量非常好! 联系人的运输很棒。我强烈推荐这些联系人!
Hubble Contacts 回复2026-06-18
We love hearing this, Melinda! Knowing that both our lenses and delivery experience have exceeded your expectations means so much to us. Thank you for the recommendation.
Kind regards,
The Hubble Contacts Team
D
Daniel Kohler · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
始终可用且易于合作...
始终可用且易于合作且价格合理
Hubble Contacts 回复2026-06-18
Thank you for taking the time to share your experience, Daniel. We're glad we've been able to provide a smooth and dependable experience while keeping things affordable. Your support means a lot to us.
Kind regards,
The Hubble Contacts Team