Hubble Contacts (www.hubblecontacts.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What made my experience great was just that the experience. As well as the price
Hi Frank, thank you for taking the time to leave a review! We're thrilled to hear you've had a great experience and found Hubble to be a great value. Your support means a lot to us! Kind regards, The Hubble Contacts Team
Hi Cameron, thank you for the wonderful review! We're thrilled to know you've had such a great experience with Hubble. We truly appreciate your support! Cheers, The Hubble Contacts Team
Easy to manage my account. Prompt on time delivery.
Hi Venus, thanks so much for sharing your experience! We're happy to hear managing your account has been easy and that your contacts are arriving when you expect them. We appreciate you choosing Hubble! Kind regards, The Hubble Contacts Team
Usually one of my contacts do not go in right or I have to replace it quickly despite me trying to readjust it/ cleanse it. I would also like a reminder to review my order before automatic charges.
Hi Kace, thank you for your feedback! We're sorry to hear about your experience with the lenses. To help you, we've issued a free replacement order to cover the affected lenses. As for your request for an email reminder before your next charge, unfortunately, that option isn't currently available. You're not the first one to give us this feedback! We're currently looking into it. However, you can always log in to your online portal to check your upcoming charge date and manage your subscription whenever it's convenient for you. Thank you for giving us the opportunity to make things right. Kind regards, The Hubble Contacts Team
Reliable, great service. I use the daily disposable contacts and they work great.
Hi Amber, thank you for your wonderful feedback. We're glad you've had a reliable experience with our daily lenses. We truly appreciate your support! Cheers, The Hubble Contacts Team
I can’t log in to stop my subscription no matter how many times I try to reset my password. I eventually give up and then remeber when I get another box of contacts showing up. Honestly the price and contacts are decent though but I’m very frustrated
Hi Ali, we're sorry to hear about your experience, and we understand how frustrating it must have been not being able to log in to your account to manage your subscription. To help make things right, we've gone ahead and canceled your subscription and issued a refund for the most recent charge on your account. Thank you for bringing this to our attention. We appreciate your kind words about our lenses, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Hubble Contacts Team
I love my Hubble contacts! Other Contacts always gave me problems and I would end up having to take them out. But my Hubble Contacts are lightweight and I hardly know I have them in.
Hi Davrice, we're delighted to hear our lenses have been such a great fit for you. Your support means the world to us, and we're grateful to have you as a customer. Kind regards, The Hubble Contacts Team
The contacts are very dry and they often rip before I can get them into my eyes. I have been wearing contacts for decades and this has been my prescription for a few years so this is something that I can compare with my previous experience. I continue with this service only for the convenience but if I find something else within the same price I will try it.
Hi Monique, we're sorry to hear about your experience, and we understand how frustrating it must be when the lenses don't perform as expected. We take quality concerns very seriously. To help make things right, we've issued a free replacement order to cover the affected lenses. A member of our team will also reach out to you via email to gather more details about your experience and make sure you're fully supported. Thank you for bringing this to our attention and for giving us the opportunity to make this right. Kind regards, The Hubble Contacts Team
I paid 60 bucks for 7 days of contacts ? You guys need to fix your online ordering process
Hi Nelson, we're sorry for the confusion regarding your order. Upon reviewing, I can confirm that you purchased SkyHy by Hubble Monthly lenses. Each box contains 6 lenses per eye, and because each lens is designed to be worn for up to one month, your order provides approximately six months' worth of contacts. If you have any questions about your order or need further assistance, please don't hesitate to reach out to us at [email protected]. We're always happy to help. Kind regards, The Hubble Contacts Team
I love hubbles. I just got my 5th package of contacts so I’ve been with them for 5 months .the price is great and they are on time every month !
Hi Lindsay, thank you for your continued support. We're so glad to have you as part of the Hubble family and appreciate you taking the time to share your experience! Cheers, The Hubble Contacts Team
This batch that I received last time.. very thin and flimsy, they fold in half and is very hard to get it to go semi flat to put in ! I think they have changed. Usually, I never have a problem!
Hi Ruth, we're sorry to hear about your experience regarding your order. We take quality concerns very seriously. To help resolve this, we've sent a free replacement order to cover the affected lenses. Our team will also follow up with you via email to gather more details and ensure you receive the support you need. Thank you for letting us know, and we appreciate the chance to make this right. Kind regards, The Hubble Contacts Team
Fairly simple & straight forward. Love getting contacts through the mail. Quality reflects the value.
Hi there, thank you for your wonderful feedback. We're glad you've been enjoying the convenience of having your lenses delivered right to your door. We truly appreciate your support! Cheers, The Hubble Contacts Team
Overall great service.. shipping was wonkey it said it was in Aurora but was delivered to Colorado springs later at night
Hi Tyler, we're happy to hear your contacts made it to you and that you had a great experience overall. We appreciate you pointing out the confusing tracking information. We'll be sure to share your feedback, and if you ever have questions about an order, feel free to reach out by sending an email to [email protected]. Thank you again for your support! Cheers, The Hubble Contacts Team
The quality is excellent, and the price point is highly competitive. This product precisely meets my requirements.
Hi Danny, thank you for taking the time to leave a review. We're thrilled to know we've been able to meet your expectations and provide an experience that works well for you. We truly appreciate your support! Kind regards, The Hubble Contacts Team
The customer service is very good and helpful. I love the quality of the contacts that I receive. Delivery is always sooner than expected. With someone who has astigmatism, my eyes are very sensitive and these are the only contacts that I always come back to, and they are so affordable.
Hi Priscilla, thank you for your wonderful review! We're delighted to hear you've had such a positive experience with both our Customer Service team and your lenses. Knowing we've earned your trust means so much to us. Thank you for your continued support! Kind regards, The Hubble Contacts Team
Hubble is amazing! Daily contact lenses are never cheap, but Hubble is the most cost effective place I’ve found to get them. Their team is communicative, helpful, and problem-solving.
Hi Samantha, thank you for your amazing feedback. It means so much to know our team has been able to provide the support you need. We truly appreciate your trust and support! Cheers, The Hubble Contacts Team
Hi London, we've reviewed your account and can confirm that your subscription was canceled yesterday during your call with our customer service team. No future charges or shipments will be processed. If you decide you'd like to order from us again in the future, you can simply log in to your online portal and reactivate your subscription at any time. Thank you for giving Hubble a try. We truly appreciate the opportunity to have served you, and we hope to welcome you back in the future. Kind regards, The Hubble Contacts Team
Website Communication
Hi there, thank you for your review. We sincerely apologize for the issues with your online experience and our communication. Our team will email you shortly to gather details and help find a resolution. Kind regards, The Hubble Contacts Team
My first order, they sent the wrong prescription, then took forever sending replacements because they needed to get the same prescription approved by my eye doctor. They also refused a refund on a package that was stolen so that's $150 down the drain. This company is absolutely amazing as long as you don't care when or if your contacts arrive.
Hi there, thanks for sharing your feedback. We’re sorry about the wrong prescription, the delay with your replacement, and the missing package. We want to investigate what happened and make this right. Please email us at [email protected] with the subject line “ATTN: TRUSTPILOT” so our team can prioritize your case immediately. We hope to hear from you soon! Kind regards, The Hubble Contacts Team
they charged me 26 dollars when it should be only one dollar
Hi Mahek, we're sorry to hear about your experience, and we apologize for the incorrect charge. To help make things right, we've taken care of the charge to compensate for this mistake on our part. We appreciate you bringing this to our attention and giving us the opportunity to resolve it. Kind regards, The Hubble Contacts Team
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