Hubble Contacts (www.hubblecontacts.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
You need a time window larger than 56 days for deliveries. I have so many extra contacts. Customer service is lacking too. I had an issue that was not resolved properly.
Reply from Hubble Contacts2026-06-15
Hi Taylor, thank you for your feedback! If you have too many lenses, you can easily skip your next charge date directly through your portal, in addition to adjusting your delivery cadence. We also want to help with your recent experience, so a member of our team will reach out via email shortly to make sure you’re fully taken care of.
Kind regards,
The Hubble Contacts Team
Hi Nader, we're honored to be your go-to choice for contact lenses and thrilled that our subscription makes things easy and convenient for you.
Kind regards,
The Hubble Contacts Team
Hi Lila, excellent service and attention to our customers is what we strive for every day. Thank you for your kind words and support!
Cheers,
The Hubble Contacts Team
I had problems with a couple contacts and Hubble got right on it and sent me a new box right a way. This is the only problem I’ve had in all the years I’ve been with them. Unbelievable service.
Reply from Hubble Contacts2026-06-10
Hi Gene, we're sorry you encountered an issue with a couple of lenses, but we're glad our team was able to resolve it quickly. Hearing that this is the only problem you've had after so many years with us truly means a lot. We appreciate your loyalty and kind words.
Kind regards,
The Hubble Contacts Team
Been a member for years...
Always have contacts when I need them due to a flawless delivery service and great service.. Plan on being a loyal customer for years to come..
Reply from Hubble Contacts2026-06-11
We love hearing this, Chris! Years of seamless deliveries and never running out of contacts is exactly what we strive for. Thank you for your loyalty - we're thrilled to be part of your routine and look forward to serving you for many more years!
Cheers,
The Hubble Contacts Team
It would be extremely helpful if you would send customers reminder emails before their subscription is charged. I never remember when it's shipping and it always ships when I can't afford it. I can't be the only customer that happens to.
Reply from Hubble Contacts2026-06-11
Hi Amber, thank you for reaching out and sharing this with us. This is great feedback, and I am sending it straight to our senior leadership team. We are sorry for the inconvenience this caused you. To help make things right, we have applied a discount to your next order. Please let us know if there is anything else we can do for you!
Kind regards,
The Hubble Contacts Team
I canceled and still getting contacts from your company I have 4 pkg and now my prescription change is thier way return money back
Reply from Hubble Contacts2026-06-09
Hi Jackie, thank you for your review. We’re sorry the cancellation didn’t go through and want to get this sorted for you right away. We have successfully issued refunds for the four orders that were sent. The funds should appear back in your account as soon as your bank completes its standard processing. Your subscription has now been completely canceled. If you ever decide to return to us in the future with your updated prescription, please feel free to email it over to [email protected], and we will be glad to update your profile. Thank you for your patience while we corrected this for you!
Kind regards,
The Hubble Contacts Team
Thank you for the wonderful feedback, Ernesto! We're thrilled you're enjoying the comfort and quality of your lenses. Your support means a lot to us.
Kind regards,
The Hubble Contacts Team
J
Jennifer · 3 reviews · Verified · Experienced 2026-05-30 ·
★★★★★
Good value and Great Service
I have been a subscriber to Hubble for many years for my daughter. It is so easy and you never have to worry about running out. Hubble is much less expensive than any other company we tried. We are very happy.
Reply from Hubble Contacts2026-06-08
Hi Jennifer, thank you so much for being a loyal customer over the years! We're thrilled to hear that our subscription has made managing your daughter's contact lenses easy and worry-free. We're also glad you've found great value in our service. Your support means the world to us.
Kind regards,
The Hubble Contacts Team
C
Christopher Dee · 1 review · Verified · Experienced 2026-06-02 ·
★★★★★
Never had issue with receiving my…
Never had issue with receiving my lenses on time. Great service and resolve an issue I had quickly.
Reply from Hubble Contacts2026-06-09
Hi Christopher, reliable deliveries and quick resolutions are what we're all about. Thanks for sharing your experience and for trusting us with your contact lens needs!
Cheers,
The Hubble Contacts Team
Ordering from Hubble is very convenient and affordable to me. My monthly shipment are always on time and fast. Great service
Reply from Hubble Contacts2026-06-08
Hi Mylinh, convenient ordering, affordable prices, and fast, on-time deliveries are exactly what we strive for. Thanks so much for sharing your experience!
Cheers,
The Hubble Contacts Team
Came in a different box than the usual box, but it came timely.
Reply from Hubble Contacts2026-06-05
Hi Linda, we're glad to hear your order arrived on time. We understand the packaging may have looked different than what you're used to seeing. Due to updates in our packaging and labeling requirements, some orders may arrive in a different box than previous shipments.
Thank you for your continued support!
Kind regards,
The Hubble Contacts Team
Very easy to order and control subscription cadence.
Reply from Hubble Contacts2026-06-04
Hi Megan, easy ordering and flexible delivery schedules are exactly what we aim for. Thanks for sharing your experience!
Cheers,
The Hubble Contacts Team
I canceled over a month ago yet was still charged for and sent another moth supply. This is not the first time this has happened. Unfortunately I won’t be using Hubble or recommending Hubble in the future
Reply from Hubble Contacts2026-06-04
Hi Hannah, thank you for bringing this to our attention. We apologize for the error with the charge after your cancellation. After reviewing your email correspondence, our team has processed a full refund for that final charge. Please feel free to keep the box when it arrives. If there is anything else we can do for you, please let us know; we’re here to help!
Best regards,
Hubble Contacts Team
Hi Shyla, never running out of contacts and always receiving them on time is exactly what our subscription is designed for. Thanks for sharing!
Cheers,
The Hubble Contacts Team
Hi Brittani, we’re happy our customer service team was able to quickly assist you with your order. Thank you for taking the time to share your experience.
Kind regards,
The Hubble Contacts Team
Convenient and affordable but I have noticed that when I open a brand new pair many times they are torn or have a small sort of fiber on them. I have had to throw multiple pairs away leaving me with a lack of contacts at the end of the month. I’m not sure if this is the case with all types of Hubble contacts, I don’t remember this being an issue with the Hubble Classic Daily’s when I used them years ago, but it is frustrating the amount of contacts I have had to toss since using the Hydro by Hubble Daily.
Reply from Hubble Contacts2026-06-04
Hi Allegra, thank you for sharing your feedback with us. We love that you appreciate our convenience and prices, but we are so sorry that your switch to the Hydro dailies has been met with quality issues. We have processed a replacement order to make up for the pairs you had to throw away, and we’ve sent an email to gather more information along with some care and handling tips for our hydro lenses to help ensure a great experience moving forward!
All the best,
Hubble Contacts Team
